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Director of Service

02f9f84c 0efc 4d8d Baac D00e5def7cfe 19000101 000001 · Poway, CA, US, Poway, CA · On Site · Deleted · ADP Workforce Now Recruiting

Job facts

Field	Value
Company	02f9f84c 0efc 4d8d Baac D00e5def7cfe 19000101 000001
Title	Director of Service
Normalized title	-
Department / team	-
Location	Poway, CA, United States
Work model	On Site
Employment type	Full Time
Salary	-
Status	deleted
ATS provider	ADP Workforce Now Recruiting
Posted / first seen	2026-05-27 / 2026-05-31
Changed / last seen	2026-06-02 / 2026-05-31

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ATS provider jobs	Active postings observed through ADP Workforce Now Recruiting.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Poway.	Open
Work model jobs	Active On Site postings.	Open
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Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	02f9f84c 0efc 4d8d Baac D00e5def7cfe 19000101 000001
Source	458c8e6a-0d1a-4f1b-a163-df0b9f855f3f
ATS provider	ADP Workforce Now Recruiting

Description

DIRECTOR of SERVICE JOB TYPE: Full-time DEPARTMENT: Service POSITION REPORTS TO: TBD POSITION LOCATION: Corporate headquarters (Poway, CA) JOB DESCRIPTION: The Director of Service is responsible for leading and managing the company’s field service division, which provides maintenance, repair, and compliance services for petroleum equipment systems. The Director oversees service managers, dispatch, and field technicians to ensure high-quality, safe, and profitable service delivery. This role requires strong technical knowledge, operational discipline, and customer-oriented leadership to position the company as a trusted service partner in the petroleum industry. KEY RESPONSIBILITIES: Service Operations Leadership Direct day-to-day operations of the service division, including scheduling, dispatch, and field activities. Ensure service requests, preventive maintenance programs, and emergency calls are completed safely, on time, and within budget. Establish andmaintainservice standards, KPIs, and reporting metrics (response times, first-time fix rates, customer satisfaction). Implement and oversee use of service management systems (e.g., ERP/dispatch software, mobile workforce tools). Team Leadership & Development Lead, coach, and develop service managers, coordinators, and field technicians. Drive workforce certification and training programs (ICC, OEM certifications, safety training). Foster a culture of accountability, safety, and continuous improvement. Oversee staffing, workforce planning, and succession development within the service team. Financial & Business Performance Manage P&L for the service division, including laborutilization, service margins, and contract profitability. Support growth of recurring service revenue through maintenance agreements, compliance testing, and value-added services. Monitor and control costs, resource allocation, and operational efficiency. Partner with finance to deliveraccurateforecasts and budgets. Customer & Partner Management Ensurehigh levelsof customer satisfaction by resolving escalated service issues andmaintainingproactive client communication. Build andmaintainrelationships with key clients, OEMs, and regulatory inspectors. Support sales and business development teams in securing andretainingservice contracts. Represent the service division at customer meetings, trade shows, and industry events. Compliance & Risk Management Ensure full compliance with safety standards (OSHA, state fire marshal, EPA, AQMD) and company policies. Lead regular safety audits, field inspections, and compliance reporting. Manage warranty and OEM service obligations in partnership with manufacturers. QUALIFICATIONS: Proven leadership experience in service operations within the petroleum equipment, industrial services, or construction industry. Strong technical knowledge of fueling systems, UST/AST, dispensers, POS systems, and environmental compliance equipment. Track recordof managing large service teams and delivering profitable results. Proficiencyin ERP/service management systems and KPI tracking. Excellent communication, leadership, and problem-solving skills. Bachelor’s degree in Business , Engineering, Construction Management, or related field (or equivalent experience). SUCCESS METRICS: Achievement of service revenue and margin targets. Improved laborutilizationand first-time fix rates. Growth in maintenance contract sales and recurring revenue. High employee engagement, retention, and certification levels . Strong customer satisfaction and repeat business rates. Zero-incident safety culture and regulatory compliance adherence. JOB SAFETY REQUIREMENTS 1. Personal Safety Compliance Must consistently follow all company and industry-mandated safety protocols when on job sites or in fueling facilities. Required to wearappropriate PPE (hard hat, safety glasses, steel-toed boots, reflective vest, gloves, hearing protection) during site visits and inspections. Maintain certifications relevant to petroleum service operations (e.g., OSHA 30-hour, HAZWOPER, confined space entry if inspecting such work). Demonstrate safe driving practices when traveling to customer sites and service locations. 2. Regulatory & Industry Standards Ensure compliance with: OSHA (Occupational Safety & Health Administration) requirements. EPA (Environmental Protection Agency) and state environmental agencies for UST/AST systems. State Fire Marshal & local AHJ (Authority Having Jurisdiction) regulations on fueling systems. NFPA (National Fire Protection Association) standards (e.g., NFPA 30, 30A, 70). PEI (Petroleum Equipment Institute) safety and installation standards. Stay current with federal, state, and local regulations governing fueling operations, vapor recovery, and hazardous materials. 3. Oversight of Field Technicians Enforce company-wide safety culture with zero-tolerance for violations. Lead regular safety meetings, toolbox talks, and training sessions for service teams. Verify that techniciansmaintainup-to-date ICC, manufacturer, and safety certifications . Conduct site safety audits and inspections ; ensure corrective actions are completed. Oversee incident reporting and investigation processes to prevent recurrence. 4. Risk Management & Emergency Preparedness Ensure service teams are trained in hazard identification, spill prevention, and emergency response . Develop and enforce lockout/tagout, confined space, and hot work procedures for fueling system work. Maintain emergency communication protocols with customers and regulatory authorities. Ensure field crews are prepared with spill kits, fire extinguishers, and first-aid resources asrequired. 5. Leadership Responsibilities Act as a safety role model for managers and technicians. Hold teams accountable for adhering to safety protocols in all service operations. Partner with HR and Safety/Compliance Officers to investigate incidents and implement preventive measures. Promote a “zero-incident” culture , embedding safety as a core value in daily operations. The Director of Service is not just personally responsible for jobsite safety, but also the primary enforcer of compliance, training, and risk management across the service division. In petroleum equipment service, this means ensuring technicians work safely around flammable fuels, underground tanks, pressurized systems, and environmental hazards —while aligning the company with OSHA, EPA, NFPA, and state fire marshal requirements. CORE VALUES: Mustsupport and abide by our Core Values Be Passionate Earn Trust with Action Deliver Exceptional Value Be Humble Create Shared Success CORE COMPETENCIES: 1. Technical & Industry Expertise (PREFERRED) In-depth knowledge of petroleum fueling systems (UST/AST, dispensers, piping, POS, vapor recovery, environmental systems). Understanding of OEM certifications, ICC requirements, and regulatory compliance (OSHA, EPA, NFPA, state fire marshal). Ability to guide troubleshooting, service strategies, and preventive maintenance programs. 2. Service Operations Management Strong skills in scheduling, dispatching, and resource allocation. Experience implementing service management systems (ERP, mobile workforce tools). Competence in managing SLAs, service contracts, and preventive maintenance programs. Ability to balance emergency responsiveness with planned service delivery. 3. Financial & Business Acumen P&L management for service division, with a focus on laborutilizationand contract profitability. Pricing and negotiating service agreements and warranty recoveries. Budgeting, forecasting, and KPI tracking (e.g., response times, backlog, margins). 4. Leadership & People Development Supervises service managers, dispatchers, and technicians effectively. Builds a culture of safety, accountability, and continuous improvement. Develops talent pipelines through training, certifications, and succession planning. Strong emphasis on technician retention and engagement in a competitive labor market. 5. Customer & Partner Orientation Maintains strong relationships with fuel retailers, commercial operators, municipalities, and OEMs. Skilled in resolving escalated service issues andmaintainingclient trust. Supports business development through service contract renewals and expansions. Positions the company as a preferred partner in the petroleum equipment space. 6. Safety & Compliance Deep knowledge of safety protocols in hazardous fuel environments. Enforces OSHA, EPA, NFPA, and local fire marshal requirements. Conducts safety audits and ensures zero-incident culture in the field. Proactively manages risk and leads incident investigations. 7. Communication & Collaboration Communicates effectively with field staff, managers, executives, and customers. Coordinates seamlessly with construction, distribution, sales, and finance teams. Ability to translate technical service data into clear reports and executive insights. 8. Problem-Solving & Adaptability Strong troubleshooting skills under pressure (emergency equipment failures, compliance issues). Ability to adapt service operations to market shifts, regulatory changes, andnew technologies(e.g., EV charging infrastructure). Balances immediate operational demands with long-term service strategy. A successful Director of Service in this industry must be both a technical authority and an operational leader , driving safety, profitability, and customer satisfaction through disciplined execution and people leadership. ESSENTIAL PHYSICAL DEMANDS: General Office Demands Ability to work at a desk or computer for extended periods (reviewing reports, preparing proposals, CRM use). Frequent use of standard office equipment (phone,laptop,copier, presentation tools). Reading and interpreting contracts, proposals, technical documents, and presentations. Travel & Mobility Regular travel to client sites, project locations, and vendor facilities (regional/national). Ability to walk through distribution warehouses, construction sites, and service areas. Navigating uneven surfaces, stairways, and occasionally outdoor conditions. Use of personal protective equipment (hard hat, safety glasses, boots, vest) during site visits. Physical Requirements Lifting and carrying lightmaterials(laptop, binders,product samples, presentation materials) up to ~20 pounds. Occasional bending, reaching, or standing during trade shows, client presentations, or site tours. Extended periods of standing or walking during networking events or customer meetings. Sensory& CommunicationDemands Visual ability to readproposals, plans, and digital documents. Auditory capacityforphone calls,presentations, and on-site discussions (sometimes in noisy environments). Clear verbal communication for negotiations, presentations, and client interactions. SCHEDULE & ENDURANCE REQUIREMENTS : 1. Standard Work Schedule Full-time, exempt leadership role (typically 45–55 hoursper week ). Standard office hours aligned with operations: Monday–Friday, 7:00/8:00 AM – 5:00/6:00 PM . Expected presence in both office (administration, reporting, strategy) and field settings (site inspections, customer visits, technician oversight). 2. Extended Hours & Flexibility Flexibility to work early mornings, evenings, and occasional weekends to align with: Emergency service calls and escalations. Preventive maintenance schedules requiring off-peak hours. Customer needs at fueling sites or commercial facilities thatoperate24/7. Availability to respond to after-hoursservice escalations from field managers or key customers. 3. Travel Requirements Regular regional travel to service locations, warehouses, and client facilities. Occasional overnight travel for large projects, customer audits, or OEM/vendor training. Must be physically present at job sites when escalated service or compliance issues arise. 4. Endurance & Stamina Ability to sustain long, high-intensity days involving: Back-to-back meetings, service reviews, and client discussions. Jobsite visits requiring walking/standing for extended periods. Field audits and compliance inspections in outdoor environments. Mental endurance to handle constant problem-solving, real-time decision-making, and managing simultaneous service issues. Stress tolerance under conditions of regulatory deadlines, equipment failures, or customer emergencies. 5. Pressure & Accountability Mustmaintaincomposure and professional judgment under tight timelines and customer escalations . Expected to balance short-term urgencies (emergency calls, equipment failures) with long-term service strategies (contracts, workforce planning) . High accountability for customer satisfaction, safety compliance, and service division profitability . The Director of Service role demands a structured but flexible schedule , with extended hours and availability beyond the normal workday . It requires both physical stamina for field work and mental resilience to handle urgent escalations while keeping the division aligned with long-term performance goals. OTHER INFORMATION: Drug-testing and proof of citizenship or immigration status is a requirement of employment. TheE-verifysystem is used to confirm employment eligibility. Western Pump is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

Full job record

Job ID	4868fcfc98ad95f4ba0238eb5b58231b4f9ee87b
Org ID	1d6e45c5-24aa-4ffa-8e84-07870182ccd7
Source ID	458c8e6a-0d1a-4f1b-a163-df0b9f855f3f
Board ID	458c8e6a-0d1a-4f1b-a163-df0b9f855f3f
Provider	adp_workforcenow
Provider Job Key	594836
Title	Director of Service
Normalized Title	—
Status	deleted
Active	no
Location Text	Poway, CA, US, Poway, CA
Department	—
Team	—
Employment Type	full_time
Workplace Type	on_site
Remote Policy	—
Country	United States
Region	CA
City	Poway
Salary Raw	—
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Source URL	https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=02f9f84c-0efc-4d8d-baac-d00e5def7cfe&ccId=19000101_000001&lang=en_US&type=JS&jobId=594836&jwId=9201152727515_1
Apply URL	https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=02f9f84c-0efc-4d8d-baac-d00e5def7cfe&ccId=19000101_000001&lang=en_US&type=JS&jobId=594836&jwId=9201152727515_1
First Seen At	2026-05-31 18:28:05Z
Last Seen At	2026-05-31 18:28:05Z
Last Checked At	2026-06-02 09:11:52Z
Last Changed At	2026-06-02 09:11:52Z
Inactive At	2026-06-02 09:11:52Z
Source Posted At	2026-05-27 15:16:00Z
Source Updated At	—
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    "requisitionDescription": "<div><p><br></p><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);' data-pasted=\"true\"><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: center;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">DIRECTOR of SERVICE</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: center;text-indent: 0px;\"><br></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">JOB TYPE:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> Full-time</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">DEPARTMENT:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\"> </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Service</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">POSITION REPORTS TO:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\"> </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">TBD</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">POSITION LOCATION:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\"> </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Corporate headquarters (Poway, CA)</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">JOB DESCRIPTION:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\"> </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">The Director of Service is responsible for leading and managing the company&rsquo;s field service division, which provides maintenance, repair, and compliance services for petroleum equipment systems. The Director oversees service managers, dispatch, and field technicians to ensure high-quality, safe, and profitable service delivery. This role requires strong technical knowledge, operational discipline, and customer-oriented leadership to position the company as a trusted service partner in the petroleum industry.</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">KEY RESPONSIBILITIES:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\">&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Service Operations Leadership</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Direct day-to-day operations of the service division, including scheduling, dispatch, and field activities.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ensure service requests, preventive maintenance programs, and emergency calls are completed safely, on time, and within budget.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Establish andmaintainservice standards, KPIs, and</span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">reporting</span><span style=\"margin: 0px;padding: 0px;\">metrics (response times, first-time fix rates, customer satisfaction).</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Implement and oversee use of service management systems (e.g., ERP/dispatch software, mobile workforce tools).</span></span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Team Leadership &amp; Development</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Lead, coach, and develop service managers, coordinators, and field technicians.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Drive workforce certification and training programs (ICC, OEM certifications, safety training).</span></span></li><li style=\"margin-left: 48px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;\">Foster a culture of accountability, safety, and continuous improvement.</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Oversee staffing, workforce planning, and succession development within the service team.</span></span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Financial &amp; Business Performance</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Manage P&amp;L for the service division, including laborutilization, service margins, and contract profitability.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Support growth of recurring service revenue through maintenance agreements, compliance testing, and value-added services.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Monitor and control costs, resource allocation, and operational efficiency.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Partner with finance to deliveraccurateforecasts and budgets.</span></span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Customer &amp; Partner Management</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ensurehigh levelsof customer satisfaction by resolving escalated service issues andmaintainingproactive client communication.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Build andmaintainrelationships with key clients, OEMs, and regulatory inspectors.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Support sales and business development teams in securing andretainingservice contracts.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Represent the service division at customer meetings, trade shows, and industry events.</span></span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Compliance &amp; Risk Management</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ensure full compliance with safety standards (OSHA, state fire marshal, EPA, AQMD) and company policies.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Lead regular safety audits, field inspections, and compliance reporting.</span></span></li><li style=\"margin-left: 48px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Manage warranty and OEM service obligations in partnership with manufacturers.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">QUALIFICATIONS:</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Proven leadership experience in service operations within the petroleum equipment, industrial services, or construction industry.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Strong technical knowledge of fueling systems, UST/AST, dispensers, POS systems, and environmental compliance equipment.</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;\">Track recordof managing large service teams and delivering profitable results.</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Proficiencyin ERP/service management systems and KPI tracking.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Excellent communication, leadership, and problem-solving skills.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">Bachelor&rsquo;s degree in Business</span><span style=\"margin: 0px;padding: 0px;\">, Engineering, Construction Management, or related field (or equivalent experience).</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">SUCCESS METRICS:</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Achievement of service revenue and margin targets.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Improved laborutilizationand first-time fix rates.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Growth in</span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">maintenance</span><span style=\"margin: 0px;padding: 0px;\">contract sales and recurring revenue.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">High employee engagement, retention, and certification levels</span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Strong customer satisfaction and repeat business rates.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Zero-incident safety culture and regulatory compliance adherence.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">JOB SAFETY REQUIREMENTS</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">1. Personal Safety Compliance</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Must consistently follow</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">all company and industry-mandated safety protocols</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">when on job sites or in fueling facilities.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Required to</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">wearappropriate PPE</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">(hard hat, safety glasses, steel-toed boots, reflective vest, gloves, hearing protection) during site visits and inspections.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Maintain certifications relevant to petroleum service operations (e.g., OSHA 30-hour, HAZWOPER, confined space entry if inspecting such work).</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Demonstrate safe driving practices when traveling to customer sites and service locations.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">2. Regulatory &amp; Industry Standards</span></span></p></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ensure compliance with:</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">OSHA</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">(Occupational Safety &amp; Health Administration) requirements.</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">EPA</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">(Environmental Protection Agency) and state environmental agencies for UST/AST systems.</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">State Fire Marshal &amp; local AHJ (Authority Having Jurisdiction)</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">regulations on fueling systems.</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">NFPA (National Fire Protection Association)</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">standards (e.g., NFPA 30, 30A, 70).</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">PEI (Petroleum Equipment Institute)</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">safety and installation standards.</span></span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Stay current with</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">federal, state, and local regulations</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">governing fueling operations, vapor recovery, and hazardous materials.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">3. Oversight of Field Technicians</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Enforce company-wide</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">safety culture</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">with</span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">zero-tolerance</span><span style=\"margin: 0px;padding: 0px;\">for violations.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Lead regular</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">safety meetings, toolbox talks, and training sessions</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">for service teams.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Verify that techniciansmaintainup-to-date</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">ICC, manufacturer, and safety certifications</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Conduct</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">site safety audits and inspections</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">; ensure corrective actions are completed.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Oversee</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">incident reporting and investigation processes</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">to prevent recurrence.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">4. Risk Management &amp; Emergency Preparedness</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ensure service teams are trained in</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">hazard identification, spill prevention, and emergency response</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Develop and enforce</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">lockout/tagout, confined space, and hot work procedures</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">for fueling system work.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Maintain emergency communication protocols with customers and regulatory authorities.</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;\">Ensure field crews are prepared with</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;\">spill kits, fire extinguishers, and first-aid resources</span></span><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;\">asrequired.</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">5. Leadership Responsibilities</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Act as a</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">safety role model</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">for managers and technicians.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Hold teams accountable for adhering to safety protocols in all service operations.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Partner with HR and Safety/Compliance Officers to investigate incidents and implement preventive measures.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Promote a</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">&ldquo;zero-incident&rdquo; culture</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">, embedding safety as a core value in daily operations.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\">&nbsp;<br style=\"margin: 0px;padding: 0px;\"></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">The </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Director of Service</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> is not just personally responsible for jobsite safety, but also the </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">primary enforcer of compliance, training, and risk management</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> across the service division. In petroleum equipment service, this means ensuring technicians work safely around </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">flammable fuels, underground tanks, pressurized systems, and environmental hazards</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">&mdash;while aligning the company with OSHA, EPA, NFPA, and state fire marshal requirements.</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">CORE VALUES:</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Mustsupport and abide by our Core Values</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Be Passionate</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Earn Trust with Action</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Deliver Exceptional Value</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Be Humble</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Create Shared Success</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">CORE COMPETENCIES:</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">1. Technical &amp; Industry Expertise (PREFERRED)</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">In-depth knowledge of petroleum fueling systems (UST/AST, dispensers, piping, POS, vapor recovery, environmental systems).</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">Understanding of</span><span class=\"NormalTextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;\">OEM certifications, ICC requirements, and regulatory compliance (OSHA, EPA, NFPA, state fire marshal).</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to guide troubleshooting, service strategies, and preventive maintenance programs.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">2. Service Operations Management</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Strong skills in scheduling, dispatching, and resource allocation.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Experience implementing service management systems (ERP, mobile workforce tools).</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Competence in managing SLAs, service contracts, and preventive maintenance programs.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to balance emergency responsiveness with planned service delivery.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">3. Financial &amp; Business Acumen</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">P&amp;L management for service division, with a focus on laborutilizationand contract profitability.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Pricing and negotiating service agreements and warranty recoveries.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Budgeting, forecasting, and KPI tracking (e.g., response times, backlog, margins).</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">4. Leadership &amp; People Development</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Supervises service managers, dispatchers, and technicians effectively.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Builds a culture of safety, accountability, and continuous improvement.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Develops talent pipelines through training, certifications, and succession planning.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Strong emphasis on technician retention and engagement in a competitive labor market.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">5. Customer &amp; Partner Orientation</span></span></p></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Maintains strong relationships with fuel retailers, commercial operators, municipalities, and OEMs.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Skilled in resolving escalated service issues andmaintainingclient trust.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Supports business development through service contract renewals and expansions.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">Positions</span><span style=\"margin: 0px;padding: 0px;\">the company as a preferred partner in the petroleum equipment space.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">6. Safety &amp; Compliance</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Deep knowledge of safety protocols in hazardous fuel environments.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Enforces OSHA, EPA, NFPA, and local fire marshal requirements.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Conducts safety audits and ensures zero-incident culture in the field.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Proactively manages risk and</span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">leads</span><span style=\"margin: 0px;padding: 0px;\">incident investigations.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">7. Communication &amp; Collaboration</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Communicates effectively with field staff, managers, executives, and customers.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Coordinates seamlessly with construction, distribution, sales, and finance teams.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to translate technical service data into clear reports and executive insights.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">8. Problem-Solving &amp; Adaptability</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Strong troubleshooting skills under pressure (emergency equipment failures, compliance issues).</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to adapt service operations to market shifts, regulatory changes, andnew technologies(e.g., EV charging infrastructure).</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;\">Balances immediate operational demands with long-term service strategy.</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">A successful </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Director of Service</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> in this industry must be both a </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">technical authority</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> and an </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">operational leader</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">, driving safety, profitability, and customer satisfaction through disciplined execution and </span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">people</span><span style=\"margin: 0px;padding: 0px;\"> leadership.</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">ESSENTIAL</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\"> PHYSICAL DEMANDS:</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">General Office Demands</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to work at a desk or computer for extended periods (reviewing reports, preparing proposals, CRM use).</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Frequent use of standard office equipment (phone,laptop,copier, presentation tools).</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Reading and interpreting contracts, proposals, technical documents, and presentations.</span></span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Travel &amp; Mobility</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Regular travel to client sites, project locations, and vendor facilities (regional/national).</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to walk through</span><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">distribution</span><span style=\"margin: 0px;padding: 0px;\">warehouses, construction sites, and service areas.</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Navigating uneven surfaces, stairways, and occasionally outdoor conditions.</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;border-bottom: 1px solid transparent;\">Use of</span><span style=\"margin: 0px;padding: 0px;\">personal protective equipment (hard hat, safety glasses, boots, vest) during site visits.</span></span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Physical Requirements</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Lifting and carrying lightmaterials(laptop, binders,product samples, presentation materials) up to ~20 pounds.</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Occasional bending, reaching, or standing during trade shows, client presentations, or site tours.&nbsp;</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Extended periods of standing or walking during networking events or customer meetings.</span></span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Sensory&amp; CommunicationDemands</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Visual ability to readproposals, plans, and digital documents.</span></span></li><li style=\"margin-left: 72px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;\">Auditory capacityforphone calls,presentations, and on-site discussions (sometimes in noisy environments).</span></span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Clear verbal communication for negotiations, presentations, and client interactions.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">SCHEDULE &amp; ENDURANCE REQUIREMENTS</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">:</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">1. Standard Work Schedule</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Full-time, exempt leadership role (typically</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">45&ndash;55 hoursper week</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">).</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Standard office hours aligned with operations:</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Monday&ndash;Friday, 7:00/8:00 AM &ndash; 5:00/6:00 PM</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Expected presence in both</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">office</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">(administration, reporting, strategy) and</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">field settings</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">(site inspections, customer visits, technician oversight).</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">2. Extended Hours &amp; Flexibility</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Flexibility to work</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">early mornings, evenings, and occasional weekends</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">to align with:</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Emergency service calls and escalations.</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Preventive maintenance schedules requiring off-peak hours.</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Customer needs at fueling sites or commercial facilities thatoperate24/7.</span></span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Availability to respond to</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">after-hoursservice escalations</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">from field managers or key customers.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">3. Travel Requirements</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Regular</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">regional travel</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">to service locations, warehouses, and client facilities.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Occasional</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">overnight travel</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">for large projects, customer audits, or OEM/vendor training.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Must be physically present at</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">job sites</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">when escalated service or compliance issues arise.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">4. Endurance &amp; Stamina</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Ability to sustain</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">long, high-intensity days</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">involving:</span></span></li></ul><ul style=\"list-style-type: circle;\"><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Back-to-back meetings, service reviews, and client discussions.</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Jobsite visits requiring walking/standing for extended periods.</span></span></li><li style=\"margin-left: 72px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Field audits and compliance inspections in outdoor environments.</span></span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Mental endurance</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">to handle constant problem-solving, real-time decision-making, and managing simultaneous service issues.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">Stress tolerance</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">under conditions of regulatory deadlines, equipment failures, or customer emergencies.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img data-fr-image-pasted=\"true\" alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">5. Pressure &amp; Accountability</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Mustmaintaincomposure and professional judgment under</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">tight timelines</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">and</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">customer escalations</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Expected to balance</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">short-term urgencies (emergency calls, equipment failures)</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">with</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">long-term service strategies (contracts, workforce planning)</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">.</span></span></li><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">High accountability for</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">customer satisfaction, safety compliance, and service division profitability</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">.</span></span></li></ul><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;\"><span style=\"margin: 0px;padding: 0px;text-indent: 0px;\"><img alt=\"Shape\" src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC\" style=\"padding: 0px; border: none; height: auto; width: auto;\" class=\"fr-fic fr-dii\"></span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">The Director of Service role demands a </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">structured but flexible schedule</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">, with </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">extended hours and availability beyond the normal workday</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">. It requires both </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">physical stamina</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> for field work and </span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">mental resilience</span></span><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\"> to handle urgent escalations while keeping the division aligned with long-term performance goals.</span></span></p><p style=\"margin: 0px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;text-decoration: underline;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: bold;\"><span style=\"margin: 0px;padding: 0px;\">OTHER INFORMATION:</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span style=\"margin: 0px;padding: 0px;\">Drug-testing and proof of citizenship or immigration status is a requirement of employment. TheE-verifysystem is used to confirm employment eligibility.&nbsp;</span></span></li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;font-size:15px;line-height: 19.425px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW47860880 BCX0\" style=\"margin: 0px;padding: 0px;\">Western Pump is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.</span></span></li></ul></div><p><br></p></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201152727515_1",
    "postDate": "2026-05-27T11:16:00.000-04:00",
    "workLevelCode": {
      "shortName": "Regular Full-Time"
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    "customFieldGroup": {
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        {
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            "codeValue": "PostingDate"
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          "dateValue": "2026-05-27T11:16Z"
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          "nameCode": {
            "codeValue": "CurrentServerDateTime"
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          "dateValue": "2026-05-31T14:28Z"
        }
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      "numberFields": [
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          "numberValue": 0,
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            "codeValue": "ApplicantCount"
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          "categoryCode": {
            "codeValue": "AwardAmount"
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        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "594836"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Senior Management"
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      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
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          "indicatorValue": false
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        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
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          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
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          "indicatorValue": false
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      ]
    },
    "requisitionTitle": "Director of Service",
    "clientRequisitionID": "1142",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Poway",
          "postalCode": "92064",
          "countrySubdivisionLevel1": {
            "codeValue": "CA"
          }
        },
        "nameCode": {
          "shortName": " Poway, CA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/594836?cid=02f9f84c-0efc-4d8d-baac-d00e5def7cfe&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
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}

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