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HomeCompanies0e82d0cc B695 4e04 9a7d E20313707691 19000101 000001Guest Services Agent - $23/hour

Guest Services Agent - $23/hour

0e82d0cc B695 4e04 9a7d E20313707691 19000101 000001 · Aspen, CO, US, Aspen, CO · On Site · Active · $23 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0e82d0cc B695 4e04 9a7d E20313707691 19000101 000001
TitleGuest Services Agent - $23/hour
Normalized title-
Department / team-
LocationAspen, CO, United States
Work modelOn Site
Employment typeFull Time
Salary$23 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0e82d0cc B695 4e04 9a7d E20313707691 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Aspen.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0e82d0cc B695 4e04 9a7d E20313707691 19000101 000001
Sourcedc6a8bae-9a5c-4351-aab2-1faa979c52f2
ATS providerADP Workforce Now Recruiting

Description

POSITION OBJECTIVE To deliver exceptional guest service by serving as the primary point of contact for guests, ensuring a welcoming, efficient, and memorable experience throughout their stay while supporting daily front desk and guest services operations. ESSENTIAL JOB FUNCTIONS Greet guests warmly and professionally upon arrival and departure Manage check-in and check-out processes with accuracy and efficiency Provide personalized guest service, addressing requests, concerns, and special needs Offer information about hotel amenities, services, and local attractions Handle reservations, room assignments, and guest account management Answer phone calls, emails, and guest inquiries promptly Resolve guest concerns and escalate issues when necessary Coordinate with housekeeping, maintenance, and other departments to meet guest needs Maintain a clean, organized, and guest-ready front desk and lobby area Deliver a high level of hospitality aligned with brand/service standards EDUCATION/EXPERIENCE High school diploma or equivalent required Previous guest service, hospitality, or customer-facing experience preferred REQUIREMENTS Strong interpersonal and communication skills Customer service-focused with a positive and professional demeanor Ability to multitask and remain organized in a fast-paced environment Basic computer skills; experience with property management systems is a plus Flexible schedule, including evenings, weekends, and holidays Ability to work independently and as part of a team General knowledge of the city where hotel is located and its attractions Extensive knowledge of the hotel, it’s services and facilities PHYSICAL DEMANDS Ability to stand for extended periods of time Frequent walking, reaching, and bending Ability to lift-up to 15 pounds occasionally Ability to spend extended lengths of time viewing a computer screen WORK ENVIRONMENT Front desk and lobby setting within a hotel or resort Frequent guest interaction in a fast-paced, service-oriented environment May involve high-volume periods requiring quick decision-making and multitasking Team-oriented environment with ongoing communication across departments ASPEN MEADOWS BENEFITS Benefits: One free meal in the employee dining room per shift for all service professionals. Full-time and part-time service professionals are eligible for discounted rates at all Salamander properties. Full-time and part-time service professionals are eligible for free gym usage. Free onsite parking. \ Free ski pass for full-time service professionals during the winter; or ski pass bonus. 50% discount on food and beverage in West End Social. 25% discount on food and non-alcoholic beverages in Meadows Café. We-cycle program located on-site. Eligible for employee referral benefit. Employee housing when available, restrictions may apply. Discounted tennis and pickleball rates. Hiking trails located directly on-site RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will. The job description provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions. Job duties, tasks, work hours and work requirements may be changed at any time. Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. I have read and understand this job description: Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment; part-time and on-call employees can qualify to participate in a 401 (k) plan after two consecutive years of working at least 500 hours or working 1000 hours in one year . Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Full job record

Job ID48658ded493b501f4f29c3858d64bd6a41c24a76
Org ID1a3f2f11-7eb4-4821-809c-248bdf5e670c
Source IDdc6a8bae-9a5c-4351-aab2-1faa979c52f2
Board IDdc6a8bae-9a5c-4351-aab2-1faa979c52f2
Provideradp_workforcenow
Provider Job Key586053
TitleGuest Services Agent - $23/hour
Normalized Title
Statusactive
Activeyes
Location TextAspen, CO, US, Aspen, CO
Department
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionCO
CityAspen
Salary RawUp to 23 (USD) Hourly
Salary Min0
Salary Max23
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0e82d0cc-b695-4e04-9a7d-e20313707691&ccId=19000101_000001&lang=en_US&type=JS&jobId=586053&jwId=9201187309894_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0e82d0cc-b695-4e04-9a7d-e20313707691&ccId=19000101_000001&lang=en_US&type=JS&jobId=586053&jwId=9201187309894_1
First Seen At2026-05-31 18:58:13Z
Last Seen At2026-06-06 12:36:25Z
Last Checked At2026-06-06 12:36:25Z
Last Changed At2026-06-06 12:36:25Z
Inactive At
Source Posted At2026-05-21 14:55:00Z
Source Updated At
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    "requisitionDescription": "<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\" data-pasted=\"true\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%;\"><h3>POSITION OBJECTIVE</h3></td></tr></tbody></table><p>To deliver exceptional guest service by serving as the primary point of contact for guests, ensuring a welcoming, efficient, and memorable experience throughout their stay while supporting daily front desk and guest services operations.&nbsp;</p><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%;\"><h3>ESSENTIAL JOB FUNCTIONS</h3></td></tr></tbody></table><ul style=\"list-style-type: disc;\"><li>Greet guests warmly and professionally upon arrival and departure&nbsp;</li><li>Manage check-in and check-out processes with accuracy and efficiency&nbsp;</li><li>Provide personalized guest service, addressing requests, concerns, and special needs&nbsp;</li><li>Offer information about hotel amenities, services, and local attractions&nbsp;</li><li>Handle reservations, room assignments, and guest account management&nbsp;</li><li>Answer phone calls, emails, and guest inquiries promptly&nbsp;</li><li>Resolve guest concerns and escalate issues when necessary&nbsp;</li><li>Coordinate with housekeeping, maintenance, and other departments to meet guest needs&nbsp;</li><li>Maintain a clean, organized, and guest-ready front desk and lobby area&nbsp;</li><li>Deliver a high level of hospitality aligned with brand/service standards</li></ul><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%;\"><h3>EDUCATION/EXPERIENCE</h3></td></tr></tbody></table><ul style=\"list-style-type: disc;\"><li>High school diploma or equivalent required&nbsp;</li><li>Previous guest service, hospitality, or customer-facing experience preferred</li></ul><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"619\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%;\"><h3>REQUIREMENTS</h3></td></tr></tbody></table><ul style=\"list-style-type: disc;\"><li>Strong interpersonal and communication skills&nbsp;</li><li>Customer service-focused with a positive and professional demeanor&nbsp;</li><li>Ability to multitask and remain organized in a fast-paced environment&nbsp;</li><li>Basic computer skills; 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or ski pass bonus.</li><li>50% discount on food and beverage in West End Social.</li><li>25% discount on food and non-alcoholic beverages in Meadows Caf&eacute;.</li><li>We-cycle program located on-site.</li><li>Eligible for employee referral benefit.</li><li>Employee housing when available, restrictions may apply.</li><li>Discounted tennis and pickleball rates.</li><li>Hiking trails located directly on-site</li></ul><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"605\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%;\"><h3>RECEIPT AND ACKNOWLEDGEMENT</h3></td></tr></tbody></table><p>I acknowledge and understand that:&nbsp;</p><ul style=\"list-style-type: disc;\"><li>Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will.</li><li>The job description provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.&nbsp;</li><li>Job duties, tasks, work hours and work requirements may be changed at any time.&nbsp;</li><li>Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort.</li><li>I have read and understand this job description:</li></ul><p><br></p><p><em>Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&amp;D are provided after 90 days of employment.&nbsp;</em><em>401K eligibility is available to full-time employees after 90 days of employment; part-time and on-call employees can qualify to participate in a 401 (k) plan after two consecutive years of working at least 500 hours or working 1000 hours in one year</em><em>. Currently, 401K Match is $0.50 on the $1.00 of an employee&rsquo;s contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis.</em></p><p><em>Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.</em></p><p><em>&nbsp;</em></p>\n",
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