Technical Support Assistant-Texas Resident

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  "location": {
    "raw": "Stephenville, Texas, 76401, United States",
    "city": "Stephenville",
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    "country": "United States",
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  "inferred_at": "2026-06-06T10:28:50.815Z",
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    "countries": [
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  "remote_policy": "remote",
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  "list_job": {
    "id": "225",
    "isRemote": null,
    "location": {
      "city": "Stephenville",
      "state": "Texas"
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    "jobOpeningName": "Technical Support Assistant-Texas Resident",
    "departmentLabel": "Information Technology",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Stephenville",
      "state": "Texas",
      "postalCode": "76401",
      "addressCountry": "United States"
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    "datePosted": "2026-05-21",
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    "description": "<p><span style=\"font-size: 18pt; font-weight: bold\">Technical Support Specialist</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">Reports to the VP of Technology. The major duties and responsibilities include: </span></p>\n<ol>\n<li><span style=\"font-size: 12pt\">Provide technical assistance to computer system users on a variety of issues. </span></li>\n<li><span style=\"font-size: 12pt\">Identifies, researches, and resolves technical problems. </span></li>\n<li><span style=\"font-size: 12pt\">Responds to telephone calls, email and personnel requests for technical support.  </span></li>\n<li><span style=\"font-size: 12pt\">Documents, tracks, and monitors the problem to ensure a timely resolution.  </span></li>\n<li><span style=\"font-size: 12pt\">Has knowledge of commonly used concepts, practices, and procedures within a particular field.  </span></li>\n<li><span style=\"font-size: 12pt\">Answer questions or resolve computer problems for clients in person, via telephone or from remote locations. </span></li>\n<li><span style=\"font-size: 12pt\">May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.</span></li>\n<li><span style=\"font-size: 12pt\">Provide service and preventive maintenance activities on terminals, printers, personal computers, etc. </span></li>\n<li><span style=\"font-size: 12pt\">Provide accurate and complete answers to general use and administrative environment questions in a timely manner. </span></li>\n<li><span style=\"font-size: 12pt\">Implement shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. </span></li>\n<li><span style=\"font-size: 12pt\">Fulfill Caring Campus responsibilities by cultivating a welcoming, student-centered environment, building meaningful connections, responding with empathy, and proactively supporting student success through communication, collaboration, and care.</span></li>\n</ol>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">RECOMMENDED QUALIFICATIONS:</span></p>\n<p><span style=\"font-size: 12pt\">Education:  Associate degree, preferably in an IT or educational focus.</span></p>\n<p><span style=\"font-size: 12pt\">Experience: At least 2 years’ work-related experience</span></p>\n<p><span style=\"font-size: 12pt\">Required Licensure, Certification, Registration or other Requirement:  None</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: rgb(34, 34, 34); font-size: 12pt\">ANNUAL SALARY/BENEFITS:  </span></span><span style=\"color: rgb(34, 34, 34); font-size: 12pt\">Highly competitive and commensurate with experience and credentials. Group health and life insurance (60 day waiting period for health) and retirement benefits (TRS or ORP). Optional benefits include disability and dental insurance. </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt\">Review of applicants will begin immediately and will continue until the position has been filled.  Official transcripts are required upon employment. Offers of employment are contingent upon successful completion of a criminal background check as well as sufficient course enrollment and budget allocations. <span style=\"font-weight: bold\">College Home Page:   </span></span><span style=\"color: rgb(34, 34, 34); font-size: 12pt\"><a href=\"http://www.rangercollege.edu/\" target=\"_blank\" rel=\"noopener noreferrer\"><span>www.rangercollege.edu</span></a></span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 12pt\"><br></span><br></p>\n<p>Ranger College does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs or activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies:</p>\n<p><br>Human Resources<br>Ranger College<br><a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Important Immigration Information:</span></p>\n<p>A Presidential proclamation issued on September 19, 2025 imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Ranger College will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Ranger College subject to this fee.</p>\n<p><br></p>\n<p>In addition, on January 27, 2026, Texas Governor Abbott issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.</p>",
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    "jobOpeningName": "Technical Support Assistant-Texas Resident",
    "departmentLabel": "Information Technology",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://rangercollege.bamboohr.com/careers/225",
    "employmentStatusLabel": "Full-Time"
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}