Case Manager, LTHS

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    "requisitionDescription": "<p style=\"margin-left:0in;\" data-pasted=\"true\"><strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>Summary:</span></strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'> Provide case management services in a program serving unaccompanied single adults experiencing homelessness with a focus on temporary housing and behavioral healthcare including harm reduction. Provide housing search and access to rental assistance programs. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. Perform home visits and provide group facilitation.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Why Work for SMOC?</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Primary Responsibilities:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Conduct outreach activities to recruit clients through the use of referral networks and collaborative partners.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Ensure all participants meet the requirements for entry into the program and that all required documentation is included in the client file.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Gather documents necessary for obtaining a housing voucher, application, and move-in process.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Utilize and work closely with the Coordinated Entry System, including the local housing navigators and attend coordination meetings as scheduled.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Conduct initial service needs assessment with all clients entering the program. Develop Individual Service Plan with each participant within three days of entry into the program.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain a regular schedule of contact with clients actively involved in the program, both in their homes and in off-site settings.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Assist clients in preparing for housing placement by helping them to obtain needed household items and by safety planning using a harm-reduction approach.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain appropriate files and case notes for each participant.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Ensure accurate statistical data is maintained and reported monthly.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Outreach to treatment programs and other community-based resources to establish contacts for client referral and keep a detailed log of all referrals.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Provide crisis intervention (24hr cell phone coverage).</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Engage all clients by understanding and addressing their needs whether within or outside the scope of work.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Attend and participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain confidentiality of the client, employee, agency information in accordance with federal and state laws and funder requirements.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with program/department, agency, and/or funder requirements, as well as, SMOC policies and procedures.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Other duties as assigned.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Knowledge and Skill Requirements:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Bachelor&rsquo;s Degree in related field.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Substance use experience required.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Excellent interpersonal and organizational skills.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Previous experience working with people experiencing homelessness preferred.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Must have valid driver&rsquo;s license, reliable transportation and meet insurance standards.&nbsp;</li></ul></div><p style=\"margin-left:.5in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><br></span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Organizational Relationship:&nbsp;</strong>Directly reports to Program Supervisor.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Requirement:&nbsp;</strong>A valid driver&rsquo;s license and reliable transportation. Ability to lift 15lbs and help clients to move belongings. Ability to ascend and descend stairs.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Working Conditions:</strong> Travel within the state will be required, As part of the responsibilities of this position, the Case Manager will have direct or incidental contact with clients served by SMOC In various programs funded or administered through the Executive Office of Health and Human Services. A successful background check ls required.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Hybrid Work Option:&nbsp;</strong>Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home <strong>0-20%</strong> of the week in scheduling coordination with the department manager.</span></p>\n<br/>Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break. <br/>35 Hours per week.",
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