Junior Key Account Manager

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    "id": "780",
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    "location": {
      "city": "Johannesburg",
      "state": "Gauteng",
      "postalCode": "2200",
      "addressCountry": "South Africa"
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    "datePosted": "2026-02-25",
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    "description": "<p><span style=\"font-weight: bold\">Build relationships. Grow accounts. Launch your career in key account management.</span></p>\n<p>A24 Group is a well-established, internationally operating staffing business with a proven track record since 1996. We're looking for a <span style=\"font-weight: bold\">motivated and relationship-driven Junior Key Account Manager</span> to join our Cape Town team and help nurture and grow our existing client base.</p>\n<p><br></p>\n<p>This is a fantastic opportunity for someone early in their account management career who is passionate about client service, building long-term partnerships, and delivering real value. You'll work alongside experienced account managers and cross-functional teams while taking ownership of your own portfolio of accounts.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What You'll Be Doing</span></p>\n<p><br><br></p>\n<ul>\n<li>Managing a dedicated portfolio of existing client accounts, serving as a trusted point of contact for their staffing needs</li>\n<li>Building and maintaining strong relationships with key decision-makers and stakeholders within each account</li>\n<li>Conducting regular client check-ins, service reviews, and satisfaction assessments</li>\n<li>Identifying upselling and cross-selling opportunities to maximise account revenue and deepen partnerships</li>\n<li>Collaborating with recruitment, compliance, and operations teams to ensure seamless service delivery</li>\n<li>Handling client queries, concerns, and escalations with professionalism and urgency</li>\n<li>Tracking account performance against SLAs and KPIs, and providing clients with regular reporting and insights</li>\n<li>Keeping CRM and internal systems up to date with accurate account information</li>\n<li>Reporting to management on account health, risks, and growth opportunities</li>\n<li>Staying informed on industry trends and competitor activity to better serve and advise clients</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What You'll Need</span></p>\n<p><br><br></p>\n<ul>\n<li>Matric / Grade 12 (a tertiary qualification in Business Management, Marketing, or a related field is advantageous)</li>\n<li>1–2 years' experience in account management, client services, customer success, or relationship management</li>\n<li>Healthcare or staffing industry experience is a plus, but not essential</li>\n<li>Strong verbal and written communication skills in English</li>\n<li>Good interpersonal skills with a natural ability to build rapport and trust</li>\n<li>Comfortable managing multiple accounts and competing priorities</li>\n<li>Proficient in MS Office (Word, Excel, Outlook); CRM experience is beneficial</li>\n<li>Ideally own reliable transport.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Who You Are</span></p>\n<ul>\n<li>Client-centric — you genuinely care about delivering great service</li>\n<li>A natural relationship builder who earns trust quickly</li>\n<li>Proactive, organised, and detail-oriented</li>\n<li>Eager to learn and grow within a structured environment</li>\n<li>A collaborative team player who works well across departments</li>\n<li>Calm under pressure with solid problem-solving instincts</li>\n<li>Professional, accountable, and high on integrity</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What's In It For You</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Competitive base salary + performance-based incentives</span></li>\n<li>A clear development path into senior account management or key account roles within the group</li>\n<li>Supportive team culture with strong leadership, coaching, and mentorship</li>\n<li>Ongoing training and professional development opportunities</li>\n<li>Exposure to a multi-brand international group with room to grow across entities and departments</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Location</span></p>\n<p>This is a <span style=\"font-weight: bold\">Cape Town-based role</span> (Bellville, Western Cape). Candidates from Johannesburg or Gauteng who are open to relocating are encouraged to apply.</p>",
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