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Claim Examiner

Aa89ec54 2071 4ce8 Addc 9e8126ec026a 19000101 000001 · Canton, MA, US, Canton, MA · Hybrid · Active · $27–$38 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyAa89ec54 2071 4ce8 Addc 9e8126ec026a 19000101 000001
TitleClaim Examiner
Normalized title-
Department / team-
LocationCanton, MA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$27–$38 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-20 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Canton.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAa89ec54 2071 4ce8 Addc 9e8126ec026a 19000101 000001
Sourced5647208-8091-447f-a65c-6c54aa5d81b3
ATS providerADP Workforce Now Recruiting

Description

All Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. The following statements represent what Boston Mutual stands “FOR” – it is what makes us different and better in the market we serve. We are FOR being a progressive life insurance company offering financial peace of mind to working Americans and their families. We are FOR providing practical and affordable products designed for those we serve. We are FOR making it easy to secure a level of financial protection with a portfolio of products – beginning with life insurance. We are FOR providing a personalized customer experience to our policyholders and producers. We are FOR acting in the best interests of our policyholders, producers, employees and the communities in which we live and serve – representing the goodness of mutuality in all we do. We do our best to: Demonstrate a desire to assist Listen for understanding and respond empathetically Explain things in a manner that is easy to understand Be knowledgeable students of our business Take full ownership to resolve questions and issues Be professional, polite and courteous Leave our customers and associates “better than where we found them” Statement of Position The Life Claim Examiner reports directly to the Life Claim Manager. The Life Claim Examiner is responsible for managing and processing all assigned claims with adherence to company policies and contract provisions in full accordance of the law while demonstrating the highest levels of service professionalism in all they do. The Life Claim Examiner is expected to: Manage their assigned caseload of Life insurance claims and ensures the accuracy and completeness of submitted claims. Processes assigned claims for payment or denial in accordance with established procedures and guidelines, in a timely manner and meeting departmental quality/production standards. Review and process claims, evaluate medical records, and request additional information when needed. Obtains claim information by communicating effectively with internal/external stakeholders verbally and in written form while maintaining a professional demeanor. Interpret and evaluate policy/contract revisions. Review pending claims on a monthly basis. Perform other duties as assigned. JOB REQUIREMENTS AND QUALIFICATIONS Education: High School Diploma, GED or equivalent required. Medical terminology and/or insurance experience preferred. Experience: Claim examiner: Minimum of 1 year of business/office experience. Sr. Claim Examiner: Minimum of 2 years life/medical claims experience required. Knowledge Requirements: Strong business knowledge Excellent written/verbal communication skills. Strong organizational skills that reflect ability to perform and prioritize a high volume of task. Multitasks seamlessly with excellent attention to context, substance, and detail while meeting goals and strict deadlines. Excellent interpersonal skills and the ability to effectively build and extend relationships. Working knowledge of desktop applications such as Outlook, Word and Excel. Hybrid Work Model At our Canton location, most employees will be on site Monday - Thursday. At our Omaha location, employees will be on site 2 days per week Boston Mutual is an equal opportunity employer, and does not discriminate on the basis of race, color, age, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, disability, military service, veteran status, family status, pregnancy, or any other characteristic protected by federal or state laws. Boston Mutual is a drug-free workplace. #LI-Hybrid

Full job record

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Org ID34924d97-bfd6-4843-a6cc-0cacd9b859b0
Source IDd5647208-8091-447f-a65c-6c54aa5d81b3
Board IDd5647208-8091-447f-a65c-6c54aa5d81b3
Provideradp_workforcenow
Provider Job Key546766
TitleClaim Examiner
Normalized Title—
Statusactive
Activeyes
Location TextCanton, MA, US, Canton, MA
Department—
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Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMA
CityCanton
Salary Raw26.87 To 37.61 (USD) Hourly
Salary Min26.87
Salary Max37.61
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-05-31 18:57:50Z
Last Seen At2026-06-06 11:59:42Z
Last Checked At2026-06-06 11:59:42Z
Last Changed At2026-06-06 11:59:42Z
Inactive At—
Source Posted At2026-03-20 18:41:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><p><br></p><div align=\"center\" id=\"isPasted\"><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"672\" style=\"height: 2809px;\"><tbody><tr><td valign=\"bottom\" style=\"width: 100%;\"><p>&nbsp;</p><p>All Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy. &nbsp;We are all brand ambassadors. &nbsp;Both our words and our behaviors matter. &nbsp;We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. &nbsp;</p><p>&nbsp;</p><p>The following statements represent what Boston Mutual stands <strong><em>&ldquo;FOR&rdquo;</em></strong> &ndash; it is what makes us <strong><em>different</em></strong><em>&nbsp;</em>and <strong><em>better</em></strong> in the market we serve. &nbsp;</p><ul type=\"disc\"><li>We are <strong><em>FOR</em></strong> being a progressive life insurance company offering financial peace of mind to working Americans and their families.</li><li>We are <strong><em>FOR</em></strong> providing practical and affordable products designed for those we serve.&nbsp;</li><li>We are <strong><em>FOR&nbsp;</em></strong>making it easy to secure a level of financial protection with a portfolio of products &ndash; beginning with life insurance.</li><li>We are <strong><em>FOR&nbsp;</em></strong>providing a personalized customer experience to our policyholders and producers.</li></ul><ul><li>We are <strong><em>FOR</em></strong> acting in the best interests of our policyholders, producers, employees and the communities in which we live and serve &ndash; representing the goodness of mutuality in all we do.</li></ul><p>&nbsp;</p><p>We do our best to:&nbsp;</p><ul><li>Demonstrate a desire to assist</li><li>Listen for understanding and respond empathetically</li><li>Explain things in a manner that is easy to understand</li><li>Be knowledgeable students of our business</li><li>Take full ownership to resolve questions and issues</li><li>Be professional, polite and courteous</li><li>Leave our customers and associates &ldquo;better than where we found them&rdquo;</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Statement of Position</strong></p><p>The Life Claim Examiner reports directly to the Life Claim Manager.&nbsp;</p><p>&nbsp;</p><p>The Life Claim Examiner is responsible for managing and processing all assigned claims with adherence to company policies and contract provisions in full accordance of the law while demonstrating the highest levels of service professionalism in all they do. &nbsp;</p><p>&nbsp;</p><p>The Life Claim Examiner is expected to:</p><p>&nbsp;</p><ul type=\"disc\"><li>Manage their assigned caseload of Life insurance claims and ensures the accuracy and completeness of submitted claims.</li><li>Processes assigned claims for payment or denial in accordance with established procedures and guidelines, in a timely manner and meeting departmental quality/production standards.</li><li>Review and process claims, evaluate medical records, and request additional information when needed.</li><li>Obtains claim information by communicating effectively with internal/external stakeholders verbally and in written form while maintaining a professional demeanor. Interpret and evaluate policy/contract revisions.</li><li>Review pending claims on a monthly basis.</li><li>Perform other duties as assigned.</li></ul><p>&nbsp;</p></td></tr><tr><td style=\"width: 100%;\"><p><strong>JOB REQUIREMENTS AND QUALIFICATIONS&nbsp;</strong></p></td></tr><tr><td valign=\"bottom\" style=\"width: 100%;\"><p>&nbsp;</p></td></tr><tr><td valign=\"bottom\" style=\"width: 100%;\"><p>&nbsp;</p></td></tr><tr><td valign=\"bottom\" style=\"width: 100%;\"><p>Education: High School Diploma, GED or equivalent required. Medical terminology and/or insurance experience preferred.&nbsp;</p><p>&nbsp;</p><p>Experience:</p><p>Claim examiner: Minimum of 1 year of business/office experience.&nbsp;</p><p>Sr. Claim Examiner: Minimum of 2&nbsp;years life/medical claims experience required.</p><p>&nbsp;</p><p>Knowledge Requirements:&nbsp;</p><ul><li>Strong business knowledge</li><li>Excellent written/verbal communication skills.</li><li>Strong organizational skills that reflect ability to perform and prioritize a high volume of task.</li><li>Multitasks seamlessly with excellent attention to context, substance, and detail while meeting goals and strict deadlines.&nbsp;</li><li>Excellent interpersonal skills and the ability to effectively build and extend relationships.&nbsp;</li><li>Working knowledge of desktop applications such as Outlook, Word and Excel.&nbsp;</li></ul><p>&nbsp;</p><p><span data-pasted=\"true\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: \"times new roman\", serif;'>Hybrid Work Model</span><span style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"times new roman\", serif; font-size: 14px;'><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"></span><span style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: \"times new roman\", serif;'>At our Canton location, most employees will be on site Monday - Thursday. At our Omaha location, employees will be on site 2 days per week</span><span style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"times new roman\", serif; font-size: 14px;'><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"></span><span style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: \"times new roman\", serif;'>Boston Mutual is an equal opportunity employer, and does not discriminate on the basis of race, color, age, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, disability, military service, veteran status, family status, pregnancy, or any other characteristic protected by federal or state laws. Boston Mutual is a drug-free workplace.</span><span style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"times new roman\", serif; font-size: 14px;'><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"></span><span style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; font-family: \"times new roman\", serif;'>#LI-Hybrid</span></p><p>&nbsp;</p></td></tr><tr><td style=\"width: 100%;\"><br></td></tr><tr><td valign=\"bottom\" style=\"width: 100%;\"><br></td></tr><tr style=\"height: 34px;\"><td valign=\"bottom\" style=\"width: 100%;\"><br></td></tr><tr><td valign=\"bottom\" style=\"width: 100%;\"><br></td></tr></tbody></table></div><p><br></p></div></div></div>\n",
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    "requisitionTitle": "Claim Examiner",
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}
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