Home › Companies › Dialogue › Director, Operations
Director, Operations
Dialogue · Montréal, Canada, Montréal, QC, Canada · On Site · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Dialogue |
| Title | Director, Operations |
| Normalized title | - |
| Department / team | SerOps Primary Care Mgmt |
| Location | Montréal, QC, Canada |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-04-23 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Dialogue. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Montréal. | Open |
| Department jobs | Active postings in SerOps Primary Care Mgmt. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Dialogue |
| Source | d202a9ce-63f5-4256-b0b0-f9dff7479e7b |
| ATS provider | Rippling ATS |
Description
company
About Dialogue
Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.
When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:
Impact Community Growth Excellence Feel like you can make a difference? Good news, we saved you a seat!
Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected] .
role
Your role as Director, Operations
Dialogue is redefining access to care across Canada — and Primary Care is at the core of that mission. Delivering fast, high-quality care at scale requires strong operational leadership. That’s where you come in.
Reporting to Dayna Murray, Vice President of Primary Care Operations, you will own the performance, quality, and delivery of our national primary care programs, including Primary Care, Women’s Health, and Medical Second Opinion.
You will lead a multidisciplinary team of 300+ healthcare professionals (Physicians, Nurse Practitioners, Nurses, and Care Coordinators), ensuring exceptional member experience and safe, efficient 24/7 virtual care delivery.
This is a high-impact role at the intersection of operations, people leadership, and strategy.
What you'll be doing
Own operating & financial performance Drive performance across key metrics: member experience (MX), cost-to-serve, utilization, service levels, and retention Manage operating and scheduling budgets, optimizing resources for efficiency and quality Monitor performance and take action to continuously improve outcomes Lead people & performance at scale Lead and develop a national team of 300+ healthcare professionals Oversee hiring, onboarding, performance management, and ongoing development Build a high-performance, member-centric culture grounded in clinical excellence Drive engagement and retention in a competitive clinician market Represent the voice of frontline teams in shaping workflows, tools, and processes Partner cross-functionally Collaborate with Workforce Management on forecasting, scheduling, and capacity planning Partner with Clinical Quality to uphold safety and clinical standards Work with Member Experience to deliver seamless, high-quality care journeys Align with Finance on budgets, forecasting, and performance tracking Partner with Product & Technology to improve platform experience and tools Work with People & Culture to attract, develop, and retain talent Drive strategy, growth & innovation Translate insights into actionable improvements and strategic initiatives Lead the launch of new services and operational enhancements Drive change management across teams and programs Scale teams and operations in line with business growth while maintaining quality
We'd love to hear from you if you have
Bachelor’s degree in Business Administration, Operations Management, Healthcare Administration, or a related field required 10+ years of experience in operations management, healthcare delivery, or a related field, including 5+ years leading teams Proven success running KPI-driven operations and consistently delivering against targets Experience hiring and managing performance of large, multidisciplinary teams Strong analytical and financial acumen, with ability to build business cases and drive data-informed decisions Ability to communicate effectively with senior leadership, translating complex operational and clinical information into clear, actionable insights Deep ownership mindset and subject matter expertise in your domain Strong cross-functional collaborator with a track record of building effective partnerships Continuous improvement mindset with demonstrated impact on operational KPIs (e.g., efficiency, quality, cost, experience) Experience in change management and process design, scaling complex operations into structured, repeatable systems Thrives in fast-paced, high-growth environments with ambiguity and shifting priorities Nice to have
Clinical operations experience in virtual care or multi-site healthcare environments Experience managing licensed healthcare professionals or regulated workforces Familiarity with Canadian clinical quality standards and provincial regulatory frameworks for primary care providers Please note that as we serve customers across Canada, bilingualism is essential for this position . You will be required to communicate in French and English .
At Dialogue, your well-being is our priority
Taking care of others also means taking care of our team! Depending on your role and employment status , you could have access to the following benefits:
Access to the Dialogue app and virtual mental health support for you and your family Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement 4 weeks vacation, 9 wellness days, and 1 volunteer day Hybrid work: 3 days/week in our Montreal office, excluding remote roles Work abroad up to 4 weeks/year Incentive plans, referral bonuses & RRSP matching Learning via Coursera, external training budget & mentorship Optional parental leave top-up
Recruitment Fraud Notice
Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers . If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to [email protected] > and verify the role on our official careers page.
Full job record
| Job ID | 47bfa6be746bbbe89e2a44b562112bd6f51cab93 |
| Org ID | 915d5cb4-7968-4a76-851f-629aead5f1da |
| Source ID | d202a9ce-63f5-4256-b0b0-f9dff7479e7b |
| Board ID | d202a9ce-63f5-4256-b0b0-f9dff7479e7b |
| Provider | rippling |
| Provider Job Key | f9ca4363-7102-4900-a60a-884e8a7d3f47 |
| Title | Director, Operations |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Montréal, Canada, Montréal, QC, Canada |
| Department | SerOps Primary Care Mgmt |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | Canada |
| Region | QC |
| City | Montréal |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/dialogue-en/jobs/f9ca4363-7102-4900-a60a-884e8a7d3f47 |
| Apply URL | https://ats.rippling.com/dialogue-en/jobs/f9ca4363-7102-4900-a60a-884e8a7d3f47 |
| First Seen At | 2026-05-29 07:18:11Z |
| Last Seen At | 2026-06-06 08:46:38Z |
| Last Checked At | 2026-06-06 08:46:38Z |
| Last Changed At | 2026-06-06 08:46:38Z |
| Inactive At | — |
| Source Posted At | 2026-04-23 11:45:59Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=dialogue-en/date=2026-06-06/2026-06-06T08-46-35-992Z-74cf24ab487aaff377d7ad1ec16fd6cfc9838aedb2c243263e558c28fa6cd2e8.json |
Event Fields
{
"content_hash": "200defbef6979c34effb75d18f7829378616e16d6cae326f4662101338b16d2d",
"source_hash": "ce6f162530d15051455fff0ae1c8cfc4ef61058546f1975a170bb095cc3e4c82",
"last_changed_at": "2026-06-06T08:46:38.555Z",
"active_status": "active"
}Parsed Structured
{
"language": "en-ca",
"location": {
"raw": "Montréal, Canada, Montréal, QC, Canada",
"city": "Montréal",
"region": "QC",
"country": "Canada",
"is_remote": false,
"confidence": 0.98,
"workplace_type": "on_site"
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T08:46:38.513Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en-ca",
"location": {
"raw": "Montréal, Canada, Montréal, QC, Canada",
"city": "Montréal",
"region": "QC",
"country": "Canada",
"is_remote": false,
"confidence": 0.98,
"workplace_type": "on_site"
},
"countries": [
"Canada"
]
},
"remote_policy": null,
"salary_period": null,
"workplace_type": "on_site",
"salary_currency": null
}Extensions
{}Native Structured
{
"list_job": {
"id": "f9ca4363-7102-4900-a60a-884e8a7d3f47",
"url": "https://ats.rippling.com/dialogue-en/jobs/f9ca4363-7102-4900-a60a-884e8a7d3f47",
"name": "Director, Operations",
"language": "en-CA",
"locations": [
{
"city": "Montréal",
"name": "Montréal, Canada",
"state": "Quebec",
"country": "Canada",
"stateCode": "QC",
"countryCode": "CA",
"workplaceType": "ON_SITE"
}
],
"department": {
"name": "Opérations de service | Service Operations"
}
},
"detail_job": {
"url": "https://ats.rippling.com/dialogue-en/jobs/f9ca4363-7102-4900-a60a-884e8a7d3f47",
"name": "Director, Operations",
"uuid": "f9ca4363-7102-4900-a60a-884e8a7d3f47",
"board": {
"logo": {
"url": "https://prod-images.rippling.com/2c226090e6b1e0775abc55d056bb720a020dfae3.png?Expires=1780821996&Signature=FPesTtSS8g~m-i6KVe330tWfWIEQNMbfqNTXk8nlZ59Grer6lqZbfXP7lgYBtrCmy6DDeLYi20FMu8bvXchkOfOShbY3jZmEzwCGxiCBZA2prjn3yZmjJJXnLsutz7TIYxYSfqKXH6ZiGtckHjeLTraPvj6jEFJJbbmgmPvzfVjCsaShn76nXQONjOCEnDEAzNO-WfSisswWCVJC28DF~zmGLEGNFdmev2B~i9Y6Sts9m2zoFMh0xG6VMD0y0vpTwPEa99QzJ0lxBp74mfc8uOvsC5vtSE5Lha1axWC4AY9LYwledrxvlL~IqsLZEKqPh-i5zwpmeJQL83xOW6eMJQ__&Key-Pair-Id=K2Y26R2ZPP26PH",
"name": "New Wordmark Dark.png",
"type": "image/png"
},
"slug": "dialogue-en",
"title": "Open Positions ",
"banner": {
"url": null,
"name": "",
"type": ""
},
"boardURL": "https://ats.rippling.com/dialogue-en/jobs",
"fontType": "ARIAL_SANS_SERIF",
"subtitle": null,
"boardType": "RIPPLING",
"linkColor": "#8fc1dc",
"buttonColor": "#212020",
"legalNotice": "<meta name=\"rteConfig\" content=\"{"version":"0.268.0","producedBy":"rte"}\"><p dir=\"ltr\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><i><em style=\"white-space:pre-wrap;\">Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact </em></i><a href=\"mailto:[email protected]\" class=\"css-173makr-linkStyle\" dir=\"ltr\" style=\"color:rgb(71,102,159);cursor:pointer;\"><i><em style=\"white-space:pre-wrap;\">[email protected]</em></i></a><i><em style=\"white-space:pre-wrap;\">.</em></i></p>",
"buttonTextColor": "#ffefe2",
"noOpeningsMessage": null,
"groupJobsByLocation": true,
"showBoardLogoOnJobPost": true,
"showCompanyInfoUnderJobPost": false
},
"createdOn": "2026-04-23T04:45:59.621000-07:00",
"department": {
"name": "SerOps Primary Care Mgmt",
"base_department": "Opérations de service | Service Operations",
"department_tree": [
"Opérations de service | Service Operations",
"SerOps Primary Care Mgmt"
]
},
"companyName": "Dialogue",
"description": {
"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Your role as Director, Operations</strong></b><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Dialogue is redefining access to care across Canada — and Primary Care is at the core of that mission. Delivering fast, high-quality care at scale requires strong operational leadership. That’s where you come in.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Reporting to Dayna Murray, Vice President of Primary Care Operations, you will own the performance, quality, and delivery of our national primary care programs, including Primary Care, Women’s Health, and Medical Second Opinion.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">You will lead a multidisciplinary team of 300+ healthcare professionals (Physicians, Nurse Practitioners, Nurses, and Care Coordinators), ensuring exceptional member experience and safe, efficient 24/7 virtual care delivery.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">This is a high-impact role at the intersection of operations, people leadership, and strategy.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What you'll be doing</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:15pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Own operating & financial performance</strong></b></li><li style=\"font-size:15pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"color:rgb(32,33,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Drive performance across key metrics: member experience (MX), cost-to-serve, utilization, service levels, and retention</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Manage operating and scheduling budgets, optimizing resources for efficiency and quality</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Monitor performance and take action to continuously improve outcomes</span></li></ul></li><li style=\"color:rgb(0,0,0);font-size:15pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Lead people & performance at scale</strong></b></li><li style=\"font-size:15pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Lead and develop a national team of 300+ healthcare professionals</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Oversee hiring, onboarding, performance management, and ongoing development</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Build a high-performance, member-centric culture grounded in clinical excellence</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Drive engagement and retention in a competitive clinician market</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Represent the voice of frontline teams in shaping workflows, tools, and processes</span></li></ul></li><li style=\"color:rgb(0,0,0);font-size:15pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Partner cross-functionally</strong></b></li><li style=\"font-size:15pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Collaborate with Workforce Management on forecasting, scheduling, and capacity planning</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Partner with Clinical Quality to uphold safety and clinical standards</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Work with Member Experience to deliver seamless, high-quality care journeys</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Align with Finance on budgets, forecasting, and performance tracking</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Partner with Product & Technology to improve platform experience and tools</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Work with People & Culture to attract, develop, and retain talent</span></li></ul></li><li style=\"color:rgb(0,0,0);font-size:15pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Drive strategy, growth & innovation</strong></b></li><li style=\"font-size:15pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Translate insights into actionable improvements and strategic initiatives</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Lead the launch of new services and operational enhancements</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Drive change management across teams and programs</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Scale teams and operations in line with business growth while maintaining quality </span><br><br></li></ul></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">We'd love to hear from you if you have</strong></b><br><br></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Bachelor’s degree in Business Administration, Operations Management, Healthcare Administration, or a related field required</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">10+ years of experience in operations management, healthcare delivery, or a related field, including 5+ years leading teams</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Proven success running KPI-driven operations and consistently delivering against targets</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Experience hiring and managing performance of large, multidisciplinary teams</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Strong analytical and financial acumen, with ability to build business cases and drive data-informed decisions</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Ability to communicate effectively with senior leadership, translating complex operational and clinical information into clear, actionable insights</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Deep ownership mindset and subject matter expertise in your domain</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Strong cross-functional collaborator with a track record of building effective partnerships</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Continuous improvement mindset with demonstrated impact on operational KPIs (e.g., efficiency, quality, cost, experience)</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Experience in change management and process design, scaling complex operations into structured, repeatable systems</span></li><li style=\"color:rgb(32,33,34);font-size:12pt;--listitem-marker-color:#202122;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Thrives in fast-paced, high-growth environments with ambiguity and shifting priorities</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Nice to have </strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,33,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Clinical operations experience in </span><b><strong style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">virtual care or multi-site healthcare environments</strong></b></li><li style=\"color:rgb(32,33,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Experience managing </span><b><strong style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">licensed healthcare professionals or regulated workforces</strong></b></li><li style=\"color:rgb(32,33,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Familiarity with </span><b><strong style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\">Canadian clinical quality standards and provincial regulatory frameworks</strong></b><span style=\"color:rgb(32,33,34);font-size:12pt;white-space:pre-wrap;\"> for primary care providers</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Please note that as we serve customers across Canada, </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">bilingualism is essential for this position</strong></b><span style=\"font-size:12pt;white-space:pre-wrap;\">. You will be required to communicate in </span><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">French and English</strong></b><span style=\"font-size:12pt;white-space:pre-wrap;\">.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">At Dialogue, your well-being is our priority</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Taking care of others also means taking care of our team! </span><b><strong style=\"white-space:pre-wrap;\">Depending on your role and employment status</strong></b><span style=\"white-space:pre-wrap;\">, you could have access to the following benefits:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Access to the Dialogue app and virtual mental health support for you and your family</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">4 weeks vacation, 9 wellness days, and 1 volunteer day</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Hybrid work: 3 days/week in our Montreal office, excluding remote roles</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Work abroad up to 4 weeks/year</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Incentive plans, referral bonuses & RRSP matching</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Learning via Coursera, external training budget & mentorship</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Optional parental leave top-up</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><hr><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\"> </strong></b><i><b><strong style=\"color:rgb(0,0,0);font-size:12pt;font-style:italic;white-space:pre-wrap;\">Recruitment Fraud Notice</strong></b></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at</span><a href=\"http://dialogue.co/en/careers\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\"> </span><span style=\"color:rgb(18,100,163);font-size:12pt;white-space:pre-wrap;\">dialogue.co/en/careers</span></a><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to <</span><span style=\"color:rgb(18,100,163);font-size:12pt;white-space:pre-wrap;\">[email protected]</span><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">> and verify the role on our official careers page.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Dialogue</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Dialogue is the #1 virtual care provider in Canada. By developing</span><i><em style=\"white-space:pre-wrap;\"> </em></i><span style=\"white-space:pre-wrap;\">our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Impact</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Community</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Growth</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Excellence</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Feel like you can make a difference? Good news, we saved you a seat! </span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><em style=\"white-space:pre-wrap;\">Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact </em></i><a href=\"mailto:[email protected]\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><i><em style=\"white-space:pre-wrap;\">[email protected]</em></i></a><i><em style=\"white-space:pre-wrap;\">.</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>"
},
"workLocations": [
"Montréal, Canada"
],
"employmentType": {
"id": "Salaried, full-time",
"label": "SALARIED_FT"
},
"payRangeDetails": [],
"activeJobApplication": {
"basicQuestions": [
{
"oid": "first_name",
"title": "First name",
"required": true,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "last_name",
"title": "Last name",
"required": true,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "email",
"title": "Email",
"required": true,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "pronouns",
"title": "Pronouns",
"required": false,
"fieldType": "PRONOUN"
},
{
"oid": "current_company",
"title": "Current company",
"required": false,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "phone_number",
"title": "Phone number",
"required": true,
"fieldType": "PHONE_NUMBER"
},
{
"oid": "location",
"title": "Location (city only)",
"required": true,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "linkedin_link",
"title": "LinkedIn link",
"required": true,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "resume",
"title": "Resume",
"required": true,
"fieldType": "FILE"
},
{
"oid": "cover_letter",
"title": "Cover letter",
"required": false,
"fieldType": "FILE"
}
],
"customQuestions": {
"fields": [
{
"oid": "first_name",
"title": "First name",
"required": true,
"fieldData": {},
"fieldType": "SHORT_ANSWER"
},
{
"oid": "last_name",
"title": "Last name",
"required": true,
"fieldData": {},
"fieldType": "SHORT_ANSWER"
},
{
"oid": "email",
"title": "Email",
"required": true,
"fieldData": {},
"fieldType": "SHORT_ANSWER"
},
{
"oid": "pronouns",
"title": "Pronouns",
"required": false,
"fieldData": {},
"fieldType": "PRONOUN"
},
{
"oid": "current_company",
"title": "Current company",
"required": false,
"fieldData": {},
"fieldType": "SHORT_ANSWER"
},
{
"oid": "phone_number",
"title": "Phone number",
"required": true,
"fieldData": {},
"fieldType": "PHONE_NUMBER"
},
{
"oid": "location",
"title": "Location (city only)",
"required": true,
"fieldData": {},
"fieldType": "SHORT_ANSWER"
},
{
"oid": "linkedin_link",
"title": "LinkedIn link",
"required": true,
"fieldData": {},
"fieldType": "SHORT_ANSWER"
},
{
"oid": "resume",
"title": "Resume",
"required": true,
"fieldData": {},
"fieldType": "FILE"
},
{
"oid": "cover_letter",
"title": "Cover letter",
"required": false,
"fieldData": {},
"fieldType": "FILE"
}
]
},
"additionalQuestions": [
{
"id": "6a0dc2b71ff0eeddd1a5ecb4",
"form": {
"sections": [],
"questions": [
{
"tags": [],
"title": "Are you eligible to work in Canada?",
"canEdit": false,
"dataType": "select",
"isPrivate": false,
"uniqueKey": "781432bb-82e5-43c3-a410-53a8b0abdcef",
"intChoices": [],
"isRequired": true,
"strChoices": [
"Yes",
"No"
],
"description": "",
"questionType": "KNOCKOUT",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": true
},
{
"tags": [],
"title": "Are you comfortable communicating in English and French, both written and spoken? Please note that the interview will be conducted in both these languages.",
"canEdit": false,
"dataType": "select",
"isPrivate": false,
"uniqueKey": "43b41260-b7cb-4f66-9caf-24578890b5c2",
"intChoices": [],
"isRequired": true,
"strChoices": [
"Yes",
"No"
],
"questionType": "KNOCKOUT",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": true
},
{
"tags": [],
"title": "Would you be able to come to our Montreal office at least 3 days per week?",
"canEdit": false,
"dataType": "select",
"isPrivate": false,
"uniqueKey": "2b584756-52b3-47a7-852a-91dfc69aa775",
"intChoices": [],
"isRequired": true,
"strChoices": [
"Yes",
"No"
],
"questionType": "KNOCKOUT",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": true
},
{
"tags": [],
"title": "What is your expected base salary range?",
"canEdit": false,
"dataType": "Text",
"isPrivate": false,
"uniqueKey": "efee676e-4564-45a3-8dc4-12dd6f2a0e4e",
"intChoices": [],
"isRequired": true,
"strChoices": [],
"questionType": "SHORT_ANSWER",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
},
{
"tags": [],
"title": "I consent to Dialogue Health Technologies Inc. retaining and processing my personal information (a) for the purpose of evaluating my eligibility for the current employment application, and (b) for future employment opportunities for the period permitted or required under applicable laws and regulations.",
"canEdit": false,
"dataType": "enum",
"isPrivate": false,
"uniqueKey": "83ceaa7f-03f1-4011-8659-0d8508d3a94a",
"intChoices": [],
"isRequired": true,
"strChoices": [
"Yes"
],
"questionType": "SINGLE_SELECT_DROPDOWN",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
}
],
"skipLogic": [],
"deletedSections": [],
"deletedQuestions": []
},
"name": "Corporate (EN) - MTL Based"
}
]
},
"hasAIEvaluationsEnabled": true,
"eeocQuestionnaireEnabled": false,
"applicationConfirmationTemplate": "68a5181be078473c3423e400",
"eeocQuestionnaireEnabledForJobPost": false
},
"detail_meta": {
"url": "https://ats.rippling.com/api/v2/board/dialogue-en/jobs/f9ca4363-7102-4900-a60a-884e8a7d3f47",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 31365
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/47bfa6be746bbbe89e2a44b562112bd6f51cab93?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/915d5cb4-7968-4a76-851f-629aead5f1daJSONGET https://api.bluedoor.sh/job-postings/v1/sources/d202a9ce-63f5-4256-b0b0-f9dff7479e7bJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/47bfa6be746bbbe89e2a44b562112bd6f51cab93/eventsJSON