Warranty Administrator

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    "requisitionDescription": "<div><div><div><span style=\"font-family: Arial;\">McKenna South Bay BMW is looking for a Warranty Administrator to join our team.&nbsp; This position will report directly to the Service Manager.&nbsp;&nbsp;<br><br><span style=\"text-decoration: underline;\"><span style=\"font-weight: bold;\">DUTIES</span></span><br><br>- Processes warranty, internal and customer pay claims with labor operations and all necessary information required by the manufacturer in a timely manner to obtain best return for the dealership and advise service advisors<br>- Ensures all correct parts have been charged and if necessary re-priced<br>- Flags the inappropriate technicians for the hours earned on the operations they performed according to the manufacturer policies and procedures<br>- Keeps all factory recalls and announcements up-to-date<br>- Check repair orders against the vehicle service history to avoid making duplicate claims and technicians receiving double payments<br>must have knowledge of administrative and clerical procedures as well as managing files and records<br>- Review repair orders written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals<br>- Determines applicable labor operations codes, failure correction codes, part stamps and any additional data requirements to complete repair orders<br>- Returns improperly completed repair orders to the person originating the document for correction and completion as necessary<br><br><span style=\"text-decoration: underline;\"><span style=\"font-weight: bold;\">SKILLS &amp; QUALIFICATIONS</span></span><br><br>- previous warranty administration experience highly preferred<br>- prior auto dealership experience highly preferred<br>- excellent interpersonal, verbal and written communication skills<br>- ability to understand and execute written and verbal instructions<br>- strong computer skills<br>- detail-oriented and strong organizational skills<br>- able to work with minimum supervision<br>- able to maintain a professional appearance<br><br><span style=\"font-weight: bold;\"><span style=\"text-decoration: underline;\">BENEFITS</span></span><br><br>- Eligibility for Medical and Dental insurance, 401(k) program after introductory period<br>- Employee of the month program<br>- Employee Referral Reward program<br>- Company-sponsored term life insurance<br>- Company-sponsored employee assistance program<br><br></span></div></div></div>\n",
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