Manager of Cemetery Services and Administration

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    "description_html": "<p>Purpose:</p><p>This position requires a team leader who will work closely with the Executive Director in managing cemetery service and administrative operations of the cemetery. The position is required to maintain close and frequent contact with the cemetery field supervisors, director of financial operations, and sales. Reports to the Executive Director.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>•\tOversee cemetery service and administration operations as applied to planning, organizing and supervision of:</p><p>o\tCustomer sales and service</p><p>o\tBurial space selections (graves, crypts, niches) and Deed preparation</p><p>o\tInterment order processing</p><p>o\tCustomer payment processing (cash, checks, and credit card receipts)</p><p>o\tPayment request vouchers for service providers</p><p>o\tCustomer maintenance requests</p><p>o\tMonument applications and approval process</p><p>o\tPreparation of affidavits</p><p>o\tGenealogies</p><p>o\tPayroll administration</p><p>o\tHMIS Cemetery Software updates</p><p>•\tEnsure that deceased persons are given a dignified Christian burial and respond with respect and compassion to the bereaved families, friends, and visitors.&nbsp;</p><p>•\tManage and supervise the office personnel on a daily basis and ensure weekday and weekend schedules are assigned.&nbsp;</p><p>•\tCoordinate scheduling interments, transfers, and other projects.&nbsp;</p><p>•\tInvestigate, appraise, and resolve customer service issues.</p><p>•\tEstablish and maintain relationships with funeral industry influencers, and key strategic partners, such as pastors, deacons, funeral directors, monument dealers, industry associations, and other service providers.&nbsp;</p><p>•\tModel and encourage excellence in work performance by:</p><p>o\tCollaborating with upper management in new ways of managing</p><p>o\tFacilitating continuing education and training at all levels; and</p><p>o\tEvaluating work performance and initiating improvement strategies.</p><p>•\tEnsure that all policies, practices and procedures are carried out in a manner consistent with the mission and values of the Trustees and The Archdiocese of New York.</p><p><br></p>",
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      "description": "<p>Description</p><p>Purpose:</p><p>This position requires a team leader who will work closely with the Executive Director in managing cemetery service and administrative operations of the cemetery. The position is required to maintain close and frequent contact with the cemetery field supervisors, director of financial operations, and sales. Reports to the Executive Director.</p><p><br/></p><p><br/></p><p>Responsibilities:</p><p>•\tOversee cemetery service and administration operations as applied to planning, organizing and supervision of:</p><p>o\tCustomer sales and service</p><p>o\tBurial space selections (graves, crypts, niches) and Deed preparation</p><p>o\tInterment order processing</p><p>o\tCustomer payment processing (cash, checks, and credit card receipts)</p><p>o\tPayment request vouchers for service providers</p><p>o\tCustomer maintenance requests</p><p>o\tMonument applications and approval process</p><p>o\tPreparation of affidavits</p><p>o\tGenealogies</p><p>o\tPayroll administration</p><p>o\tHMIS Cemetery Software updates</p><p>•\tEnsure that deceased persons are given a dignified Christian burial and respond with respect and compassion to the bereaved families, friends, and visitors. </p><p>•\tManage and supervise the office personnel on a daily basis and ensure weekday and weekend schedules are assigned. </p><p>•\tCoordinate scheduling interments, transfers, and other projects. </p><p>•\tInvestigate, appraise, and resolve customer service issues.</p><p>•\tEstablish and maintain relationships with funeral industry influencers, and key strategic partners, such as pastors, deacons, funeral directors, monument dealers, industry associations, and other service providers. </p><p>•\tModel and encourage excellence in work performance by:</p><p>o\tCollaborating with upper management in new ways of managing</p><p>o\tFacilitating continuing education and training at all levels; and</p><p>o\tEvaluating work performance and initiating improvement strategies.</p><p>•\tEnsure that all policies, practices and procedures are carried out in a manner consistent with the mission and values of the Trustees and The Archdiocese of New York.</p><p><br/></p><p>Requirements</p><p>Education, Experience, and Personal Characteristics</p><p>•\tCollege Degree in Business Administration preferred</p><p>•\tGraduate of Catholic Cemetery Conference School of Leadership management preferred, or five years of related experience</p><p>•\tProficient in Microsoft Office</p><p>•\tExcellent communication skills</p><p>•\tTeam player; respectful of others</p><p>Work setting:</p><p>•\tIn-person</p><p>•\tOffice</p><p>Ability to commute/relocate:</p><p>•\tHawthorne, NY 10532: Reliably commute or planning to relocate before starting work (Required)</p><p><br/></p>",
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