Revenue Cycle Manager (Onsite in Maitland, Florida)

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    "city": "Orlando",
    "jobId": 287359,
    "level": "Management",
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    "jobTitle": "Revenue Cycle Manager (Onsite in Maitland, Florida)",
    "location": "Orlando, FL 32803",
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    "clientCode": "0TA18",
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    "description": "<p style=\"text-align:center\"><strong>**Please note: This position is Full-time Onsite in Maitland, Florida***</strong></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u>Who We Are:</u></strong></span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\">Founded in 2001, Pasadena Villa has treated mental health conditions for all genders ages 18 and older, along with specialty residential programs for autistic clients.&nbsp; Our customized and compassionate care is provided in a therapeutic environment that promotes well-being, recovery, and personal motivation.&nbsp; There are multiple levels of care available at each of our Pasadena Villa locations, each providing the highest levels of care and support and the closest amount of supervision needed.</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u>What We Offer:</u></strong></span></p>\r\n\r\n<ul style=\"list-style-type:square\">\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Collaborative environment dedicated to clinical excellence</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Multiple Career Development Pathways</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Company Supported Continuing Education &amp; Certification</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Multiple Health Plan Design Options Available</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Flexible Dental &amp; Vision Plan Options</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">100% Company Paid EAP Emotional Well-Being Support</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">100% Company Paid Critical Illness (with health enrollment plan)</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">100% Company Paid Life &amp; ADD</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">401K with Company Match</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Company-Sponsored HSA, FSA, &amp; DSA Tax Savings Accounts</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Generous Team Member Referral Program</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Parental Leave</span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u>How You Will Contribute:</u></strong></span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\">The Revenue Cycle Manager reports directly to the Director of Financial Operations and is responsible for oversight of patient accounting functions for both Insurance and Privately funded clients. The Revenue Cycle Manager helps improve cash flow and participates in managing the overall health of the company&rsquo;s receivables.</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u>Relationships and Contacts:</u></strong></span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><em>Within the organization:</em></strong> Initiates and maintains frequent and close working relationships with staff and peers throughout the organization.</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><em>Outside the organization:</em></strong> Maintains working relationships with community partners, health insurance companies, prospective and current clients as well as company vendors.</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong><u>Essential Responsibilities:</u></strong></span></p>\r\n\r\n<ul style=\"list-style-type:square\">\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Manages the business office team.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Prepares/oversees daily Census functions.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Lead month end process for assigned facilities.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Excellent customer service with the ability to communicate to both insurance companies as well as families in the efforts of collecting outstanding balances.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Understands all aspects of revenue cycle management to answer team questions. </span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Monitors UR/Billing census daily to ensure completeness and accuracy.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Manages manual billing activities for assigned facilities, including identifying and taking corrective action where needed to improve processes.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Ensure accurate charge entry and billing including coverage for those on PTO.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Ensure accurate, timely and complete account follow-up including coverage for those on PTO.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Confirm accounts are worked to completion including all payments and adjustments are entered correctly.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Monitors business office staff productivity.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Monitors timely entry and application of all payment received.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Utilizes system reports to reconcile payments posted in management systems.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Document all activity taken on an account in the patient account notes.</span></li>\r\n\t<li><span 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billing-related inquiries from patients, guarantors, staff, and payers.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Understands authorizations and limits to coverage such as the number of authorizations/units.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Documents, analyzes, and trends billing and collection activities and communicates to supervisor as appropriate.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Coordinates with the facility and medical records for resolution of disputed / denied claims.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Provides ongoing feedback and coaching to the team.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Trains team on updated processes/new processes.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Leads training for new revenue cycle staff.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Provide support on special or large analysis projects.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Responsible for coordinating all new revenue cycle/business office staff onboarding and training. </span></li>\r\n</ul>\r\n",
    "jobCategory": "Finance",
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The Revenue Cycle Manager helps improve cash flow and participates in managing the overall health of the company&rsquo;s receivables.\\r\\n\\r\\nRelationships and Contacts:\\r\\n\\r\\nWithin the organization: Initiates and maintains frequent and close working relationships with staff and peers throughout the organization.\\r\\n\\r\\nOutside the organization: Maintains working relationships with community partners, health insurance companies, prospective and current clients as well as company vendors.\\r\\n\\r\\nEssential Responsibilities:\\r\\n\\r\\n\\r\\n\\tManages the business office team.\\r\\n\\tPrepares/oversees daily Census functions.\\r\\n\\tLead month end process for assigned facilities.\\r\\n\\tExcellent customer service with the ability to communicate to both insurance companies as well as families in the efforts of collecting outstanding balances.\\r\\n\\tUnderstands all aspects of revenue cycle management to answer team questions. \\r\\n\\tMonitors UR/Billing census daily to ensure completeness and accuracy.\\r\\n\\tManages manual billing activities for assigned facilities, including identifying and taking corrective action where needed to improve processes.\\r\\n\\tEnsure accurate charge entry and billing including coverage for those on PTO.\\r\\n\\tEnsure accurate, timely and complete account follow-up including coverage for those on PTO.\\r\\n\\tConfirm accounts are worked to completion including all payments and adjustments are entered correctly.\\r\\n\\tMonitors business office staff productivity.\\r\\n\\tMonitors timely entry and application of all payment received.\\r\\n\\tUtilizes system reports to reconcile payments posted in management systems.\\r\\n\\tDocument all activity taken on an account in the patient account notes.\\r\\n\\tEffectively identifies trends that inhibit timely payment.\\r\\n\\tConfirms claims are worked within the established productivity standards, for timely follow-up maintaining and updating all patient accounts to reflect current information.\\r\\n\\tReviews accounts for accuracy including account balance, payer plan and financial class, level of care, denials, and insurance requests.\\r\\n\\tReview credit reports and process applicable refunds to patient or insurance carrier.\\r\\n\\tUnderstand and interpret insurance Explanation of Benefits, knowing when and how to ensure that payment has been received.\\r\\n\\tRespond in a professional and timely manner to all billing-related inquiries from patients, guarantors, staff, and payers.\\r\\n\\tUnderstands authorizations and limits to coverage such as the number of authorizations/units.\\r\\n\\tDocuments, analyzes, and trends billing and collection activities and communicates to supervisor as appropriate.\\r\\n\\tCoordinates with the facility and medical records for resolution of disputed / denied claims.\\r\\n\\tProvides ongoing feedback and coaching to the team.\\r\\n\\tTrains team on updated processes/new processes.\\r\\n\\tLeads training for new revenue cycle staff.\\r\\n\\tProvide support on special or large analysis projects.\\r\\n\\tResponsible for coordinating all new revenue cycle/business office staff onboarding and training. \\r\\n\\r\\nQualificationsWhat We Are Seeking:\\n\\nEducation and Experience\\n\\n\\n\\t3- years&rsquo; experience supervising teams\\n\\t3-5 years&rsquo; experience with insurance billing and collections. \\n\\t3-5 years&rsquo; experience acting as a liaison between insurance companies and family members/guarantors. \\n\\tPrior experience in Mental Health, Substance Abuse Disorder Treatment, or behavioral healthcare field preferred\\n\\n\\nRenaissance Health Care Group, LLC d/b/a Pasadena Villa provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Renaissance Health Care Group, LLC d/b/a Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo;\\n\\n&nbsp;\\n\\nISJP123\\n\",\"responsibilities\":\"**Please note: This position is Full-time Onsite in Maitland, Florida***\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWho We Are:\\r\\n\\r\\nFounded in 2001, Pasadena Villa has treated mental health conditions for all genders ages 18 and older, along with specialty residential programs for autistic clients.&nbsp; Our customized and compassionate care is provided in a therapeutic environment that promotes well-being, recovery, and personal motivation.&nbsp; There are multiple levels of care available at each of our Pasadena Villa locations, each providing the highest levels of care and support and the closest amount of supervision needed.\\r\\n\\r\\nWhat We Offer:\\r\\n\\r\\n\\r\\n\\tCollaborative environment dedicated to clinical excellence\\r\\n\\tMultiple Career Development Pathways\\r\\n\\tCompany Supported Continuing Education &amp; Certification\\r\\n\\tMultiple Health Plan Design Options Available\\r\\n\\tFlexible Dental &amp; Vision Plan Options\\r\\n\\t100% Company Paid EAP Emotional Well-Being Support\\r\\n\\t100% Company Paid Critical Illness (with health enrollment plan)\\r\\n\\t100% Company Paid Life &amp; ADD\\r\\n\\t401K with Company Match\\r\\n\\tCompany-Sponsored HSA, FSA, &amp; DSA Tax Savings Accounts\\r\\n\\tGenerous Team Member Referral Program\\r\\n\\tParental Leave\\r\\n\\r\\n\\r\\nHow You Will Contribute:\\r\\n\\r\\nThe Revenue Cycle Manager reports directly to the Director of Financial Operations and is responsible for oversight of patient accounting functions for both Insurance and Privately funded clients. 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Equal employment opportunity applies to all terms and conditions of employment. Renaissance Health Care Group, LLC d/b/a Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo;\\n\\n&nbsp;\\n\\nISJP123\\n\",\"experienceRequirements\":\"What We Are Seeking:\\n\\nEducation and Experience\\n\\n\\n\\t3- years&rsquo; experience supervising teams\\n\\t3-5 years&rsquo; experience with insurance billing and collections. \\n\\t3-5 years&rsquo; experience acting as a liaison between insurance companies and family members/guarantors. \\n\\tPrior experience in Mental Health, Substance Abuse Disorder Treatment, or behavioral healthcare field preferred\\n\\n\\nRenaissance Health Care Group, LLC d/b/a Pasadena Villa provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. 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