Tier 1 Technical Support Representative (REMOTE IOWA)

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  "last_changed_at": "2026-05-31T17:53:00.710Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "R-IA, West Des Moines, IA, United States",
    "city": "West Des Moines",
    "region": "IA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
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  "inferred_at": "2026-06-06T10:11:59.271Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
      "raw": "R-IA, West Des Moines, IA, United States",
      "city": "West Des Moines",
      "region": "IA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
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{
  "Id": "11c8eaf5-aa96-4857-9187-2e44ba2c765e",
  "Title": "Tier 1 Technical Support Representative (REMOTE IOWA)",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "3d7a671a-01f5-5927-9a27-b1c3abd847d8",
      "Address": {
        "City": "West Des Moines",
        "Line1": "7760 Office Plaza Drive South",
        "Line2": null,
        "State": {
          "Code": "IA",
          "Name": "Iowa"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "50266"
      },
      "Coordinates": {
        "Latitude": 41.58717156904303,
        "Longitude": -93.81387456913276
      },
      "DisplayName": false,
      "LocalizedName": null,
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "R-IA"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-01T18:29:25.89Z",
  "JobCategoryName": "Contact Center",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "Aureon Contact Center is looking for full-time Contact Center Agents to provide customer service, technical support, and helpdesk support to contact center customers with high quality, courteous and accurate problem-solving in a timely, efficient and professional manner. Previous call center experience is desirable, but not required.",
  "MatchedLocations": [],
  "RequisitionNumber": "TIER1001510"
}