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Home › Companies › C121f97c 433f 4a5f Ae64 81bd1e21d90c 19000101 000001 › Relationship Specialist, COE

Relationship Specialist, COE

C121f97c 433f 4a5f Ae64 81bd1e21d90c 19000101 000001 · Kennesaw, GA, US, Kennesaw, GA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyC121f97c 433f 4a5f Ae64 81bd1e21d90c 19000101 000001
TitleRelationship Specialist, COE
Normalized title-
Department / team-
LocationKennesaw, GA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2021-10-25 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from C121f97c 433f 4a5f Ae64 81bd1e21d90c 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Kennesaw.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyC121f97c 433f 4a5f Ae64 81bd1e21d90c 19000101 000001
Source115f8184-4095-4073-a265-0e318936634e
ATS providerADP Workforce Now Recruiting

Description

LendingPoint believes that everyone deserves to feel the power of possibilities. With our patented algorithms and technologies, we are creating a new category of fintech offerings. Starting with our ability to create and offer customized personal loans, we are making it easier for consumers to build their financial potential. Forward-thinking merchants appreciate our advanced lending solutions and use our technology to offer installment loans at the point of sale. And our powerful technology has attracted partners like eBay who want to offer the best financial opportunities to their community of business owners. If you are looking to be part of an experienced team in a vibrant and rapidly growing industry, then keep reading. LendingPoint is an excellent and exciting career choice. What’s In It For You? Competitive Base Salary Excellent Benefits Package That Includes: Medical/Dental/Vision, 401(k) match, Paid Holidays, and more! Team Oriented Fast-Paced Fun Environment Dedicated and experienced Management Team On-going training and investment in our employees What You’ll Do Day to Day: R esponsible for assisting applicants/customers coming to LendingPoint from key partners through the application and servicing journey. Also responsible for interacting with the merchant’s customers to provide and process information in response to inquiries, concerns, and requests with accuracy and efficiency; handle and resolve complaints and maintain the company’s reputation for high-quality service. ESSENTIAL JOB FUNCTIONS: Provide top-notch service to customers through inbound and outbound calls and using written communication to provide information and support. Manage a high volume of inbound and outbound calls in a timely manner. Identify and assess customers’ needs to achieve satisfaction. Assist customers through additional documentation or verification needs. Perform reviews of applications to ensure all document, validation, and compliance checks are complete. Establish connection with customers; build an environment of trust through responsive service and understanding needs. Maintain company standards in order to ensure a high quality of service. Provide feedback to management and product teams on the customer experience, customer requests, and feedback for continual product and experience enhancement. Promptly respond to customer questions; answer customer questions and provide information to resolve any issues. Provide accurate, valid, and complete information by using the right methods/tools. Investigate and resolve customer complaints Provide appropriate solutions and alternatives within company parameters and follow-up to ensure resolution. Resolve product or service problems by clarifying the customer's complaint; determining the root cause of the problem; selecting and explaining the best solution(s) and following up to ensure complete resolution; finding innovative solutions. Follow communication procedures, guidelines, and policies. Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, actions taken, etc. Enter customer information into specified databases and company systems and software applications. Ensure all information is entered promptly and accurately. Assist and complete any change of terms of an existing loan. Perform all functions related to receipt of ACH transactions, included but not limited to receiving and uploading files. Perform ACH and debit card transactions according to federal and state laws. Provide and explain the payment structure of a current loan. Meet personal/team targets/goals/quotas, as defined by management. Interface with colleagues across various functional groups to plan and execute internal and external customer interactions. Maintain updated knowledge of all company products and services in order to provide adequate education to customers and be informed of any changes in company policies. Keep appropriate employee/manager adequately informed. Complete amortization schedules both manually and systematic. Correct and recover returned mail, researching current valid entity address utilizing on-line search tools.

Full job record

Job ID4737b11be649ccdad7cd8529259dd7e01c8c379c
Org IDcb1ca9e1-9eec-4527-98aa-74ec11853f29
Source ID115f8184-4095-4073-a265-0e318936634e
Board ID115f8184-4095-4073-a265-0e318936634e
Provideradp_workforcenow
Provider Job Key433156
TitleRelationship Specialist, COE
Normalized Title—
Statusactive
Activeyes
Location TextKennesaw, GA, US, Kennesaw, GA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionGA
CityKennesaw
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c121f97c-433f-4a5f-ae64-81bd1e21d90c&ccId=19000101_000001&lang=en_US&type=JS&jobId=433156&jwId=9200215564446_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c121f97c-433f-4a5f-ae64-81bd1e21d90c&ccId=19000101_000001&lang=en_US&type=JS&jobId=433156&jwId=9200215564446_1
First Seen At2026-05-31 18:18:06Z
Last Seen At2026-06-06 13:21:27Z
Last Checked At2026-06-06 13:21:27Z
Last Changed At2026-06-06 13:21:27Z
Inactive At—
Source Posted At2021-10-25 14:52:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=c121f97c-433f-4a5f-ae64-81bd1e21d90c|19000101_000001/date=2026-06-06/2026-06-06T13-21-26-093Z-19fe890803c27da27db41a00821e262060c5dde914022f83e02b6bd842ca25cb.json
Event Fields
{
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  "source_hash": "acf4fbf0ff0a99009a4fca9caf1e2b94bdf79ccf3ded11f6f4453206e42ec951",
  "last_changed_at": "2026-06-06T13:21:27.689Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
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    "city": "Kennesaw",
    "region": "GA",
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    "is_remote": false,
    "confidence": 0.95
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  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T13:21:27.641Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Kennesaw, GA, US, Kennesaw, GA",
      "city": "Kennesaw",
      "region": "GA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div>\n    <link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><p style=\"box-sizing: border-box; outline: none; margin: 0px 0px 15px; padding: 0px; font-size: 16px; line-height: 1.42857; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: ProximaNova, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"box-sizing: border-box; outline: none; font-size: 14px;\">LendingPoint believes that everyone deserves to feel the power of possibilities. With our patented algorithms and technologies, we are creating a new category of fintech offerings. Starting with our ability to create and offer customized personal loans, we are making it easier for consumers to build their financial potential. Forward-thinking merchants appreciate our advanced lending solutions and use our technology to offer installment loans at the point of sale. &nbsp;And our powerful technology has attracted partners like eBay who want to offer the best financial opportunities to their community of business owners. &nbsp;</span></p><p style=\"box-sizing: border-box; outline: none; margin: 0px 0px 15px; padding: 0px; font-size: 16px; line-height: 1.42857; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: ProximaNova, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"box-sizing: border-box; outline: none; font-size: 14px;\">If you are looking to be part of an experienced team in a vibrant and rapidly growing industry, then keep reading. LendingPoint is an excellent and exciting career choice.</span></p><p style=\"box-sizing: border-box; outline: none; margin: 0px 0px 15px; padding: 0px; font-size: 16px; line-height: 1.42857; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: ProximaNova, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"box-sizing: border-box; outline: none; font-size: 14px;\"><strong style=\"box-sizing: border-box; outline: none; font-weight: 600;\">What&rsquo;s In It For You?&nbsp;</strong></span></p><ul style=\"box-sizing: border-box; outline: none; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857; list-style-position: inside; color: rgb(0, 0, 0); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: ProximaNova, sans-serif; background-color: rgb(255, 255, 255);\" type=\"disc\"><li style=\"box-sizing: border-box; outline: none; margin: 0px; padding: 0px; font-size: 1em; line-height: 1.5em;\"><span style=\"box-sizing: border-box; outline: none; font-size: 14px;\"><strong style=\"box-sizing: border-box; outline: none; font-weight: 600;\">Competitive Base Salary</strong></span></li><li style=\"box-sizing: border-box; outline: none; margin: 0px; padding: 0px; font-size: 1em; line-height: 1.5em;\"><span style=\"box-sizing: border-box; outline: none; font-size: 14px;\"><strong style=\"box-sizing: border-box; outline: none; font-weight: 600;\">Excellent Benefits Package That Includes: Medical/Dental/Vision, 401(k) match, Paid Holidays, and more!&nbsp;</strong></span></li><li style=\"box-sizing: border-box; outline: none; margin: 0px; padding: 0px; font-size: 1em; line-height: 1.5em;\"><span style=\"box-sizing: border-box; outline: none; font-size: 14px;\">Team Oriented Fast-Paced Fun Environment</span></li><li style=\"box-sizing: border-box; outline: none; margin: 0px; padding: 0px; font-size: 1em; line-height: 1.5em;\"><span style=\"box-sizing: border-box; outline: none; font-size: 14px;\">Dedicated and experienced Management Team</span></li><li style=\"box-sizing: border-box; outline: none; margin: 0px; padding: 0px; font-size: 1em; line-height: 1.5em;\"><span style=\"box-sizing: border-box; outline: none; font-size: 14px;\">On-going training and investment in our employees</span></li></ul><p style=\"box-sizing: border-box; outline: none; margin: 0px 0px 15px; padding: 0px; font-size: 16px; line-height: 1.42857; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: ProximaNova, sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"box-sizing: border-box; outline: none; font-size: 14px;\"><strong style=\"box-sizing: border-box; outline: none; font-weight: 600;\">What You&rsquo;ll Do Day to Day:</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;color:black;'><span style=\"font-size:15px;\">R</span><span style=\"font-size:15px;color:windowtext;\">esponsible</span><span style=\"font-size:15px;color:windowtext;\">&nbsp;for assisting applicants/customers coming to LendingPoint from key partners through the application and servicing journey. Also responsible for interacting with the merchant&rsquo;s customers to provide and process information in response to inquiries, concerns, and requests with accuracy and efficiency; handle and resolve complaints and maintain the company&rsquo;s reputation for high-quality service.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Calibri\",sans-serif;color:#333333;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>ESSENTIAL JOB FUNCTIONS:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Provide top-notch service to customers through inbound and outbound calls and using written communication to provide information and support.&nbsp;</span><ol style=\"list-style-type: circle;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;color:black;'>Manage a high volume of inbound and outbound calls in a timely manner.&nbsp;</span></li></ol></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Identify and assess customers&rsquo; needs to achieve satisfaction.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Assist customers through additional documentation or verification needs.</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Perform reviews of applications to ensure all document, validation, and compliance checks are complete.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Establish connection with customers; build an environment of trust through responsive service and understanding needs.&nbsp;</span><ol style=\"list-style-type: circle;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;color:black;'>Maintain company standards in order to ensure a high quality of service.&nbsp;</span></li></ol></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Provide feedback to management and product teams on the customer experience, customer requests, and feedback for continual product and experience enhancement.</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Promptly respond to customer questions; answer customer questions and provide information to resolve any issues.&nbsp;</span><ol style=\"list-style-type: circle;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;color:black;'>Provide accurate, valid, and complete information by using the right methods/tools.&nbsp;</span></li></ol></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Investigate and resolve customer complaints &nbsp;</span><ol style=\"list-style-type: circle;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;color:black;'>Provide appropriate solutions and alternatives within company parameters and follow-up to ensure resolution.&nbsp;</span></li></ol></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Resolve product or service problems by clarifying the customer&#39;s complaint; determining the root cause of the problem; selecting and explaining the best solution(s) and following up to ensure complete resolution; finding innovative solutions.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Follow communication procedures, guidelines, and policies.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, actions taken, etc.&nbsp;</span><ol style=\"list-style-type: circle;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;color:black;'>Enter customer information into specified databases and company systems and software applications.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;color:black;'>Ensure all information is entered promptly and accurately.&nbsp;</span></li></ol></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Assist and complete any change of terms of an existing loan.</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Perform all functions related to receipt of ACH transactions, included but not limited to receiving and uploading files.&nbsp;</span><ol style=\"list-style-type: circle;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;color:black;'>Perform ACH and debit card transactions according to federal and state laws.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;color:black;'>Provide and explain the payment structure of a current loan.&nbsp;</span></li></ol></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.75in;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Meet personal/team targets/goals/quotas, as defined by management.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Interface with colleagues across various functional groups to plan and execute internal and external customer interactions.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Maintain updated knowledge of all company products and services in order to provide adequate education to customers and be informed of any changes in company policies.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Keep appropriate employee/manager adequately informed.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Complete amortization schedules both manually and systematic.&nbsp;</span></li><li><span style='font-family:\"Calibri\",sans-serif;color:black;font-size:15px;'>Correct and recover returned mail, researching current valid entity address utilizing on-line search tools.&nbsp;</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p></div>\n    </div>\n  </div></div></div>\n",
    "sponsoredVisaTypeCodes": []
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          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Relationship Specialist, COE",
    "clientRequisitionID": "1230",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Kennesaw",
          "postalCode": "30144",
          "countrySubdivisionLevel1": {
            "codeValue": "GA"
          }
        },
        "nameCode": {
          "shortName": " Kennesaw, GA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/433156?cid=c121f97c-433f-4a5f-ae64-81bd1e21d90c&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 18130
  },
  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/4737b11be649ccdad7cd8529259dd7e01c8c379c?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/cb1ca9e1-9eec-4527-98aa-74ec11853f29JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/115f8184-4095-4073-a265-0e318936634eJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/4737b11be649ccdad7cd8529259dd7e01c8c379c/eventsJSON

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