Dock Worker/Orientator

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  "salary_period": "hour",
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    "departmentLabel": "5425 Dock",
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    "location": {
      "city": "Sicamous",
      "state": "British Columbia",
      "postalCode": "V0E2V1",
      "addressCountry": "Canada"
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    "datePosted": "2025-06-17",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Who we are...</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Shuswap Lake Vacation Inc. DBA Twin Anchors Houseboats Vacations is the largest houseboat company in Canada, with the largest boats in Canada. We are the premier houseboat destination on Shuswap Lake, with 1100 km of shoreline to explore onboard our luxurious Twin Anchor houseboats. Our guests have the ability to adventure and see the many highlights of the lake or relax on their houseboat while creating lifelong memories. We are located at the largest marina on Shuswap lake surrounded by mountain scenery, providing the perfect location for after work adventures and to work in beautiful Sicamous, BC. Our company goal is to supply excellent service, support and an amazing guest experience so they can create lasting memories on their Twin Anchors Houseboat Vacation. We are always looking for people to provide excellent service and create a fun positive atmosphere for other employees and our guests!</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We have many openings available if the below job description doesn't fit, make sure to check out some of our other job ads to find a better fit. We appreciate all applicants.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Job Title: </span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Dock Staff/Orientator – Twin Anchors Houseboats</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Job Description</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> As a <span style=\"font-weight: bold\">Dock Staff/Orientator at</span> Shuswap Lakes Vacations Inc., your primary responsibility is to ensure that all boats and related rental equipment are prepared, maintained, and ready for guest use in line with our operational procedures. You will provide essential customer service by assisting guests with orientations and ensuring the vessels are safely prepared for their time on the water. Your role is key in maintaining the safety, cleanliness, and functionality of the fleet while delivering an exceptional experience to our customers.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Duties and Responsibilities:</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Boat Preparation and Maintenance:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Conduct vessel orientations:</span> Provide thorough orientations for houseboats and pleasure craft, ensuring that guests understand vessel operations, safety procedures, and proper handling.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Prepare boats and rental equipment:</span> Complete pre-departure tasks including pressure washing, septic pump-out, BBQ servicing, hot tub cleaning, fueling, and general maintenance to ensure boats are ready for guests.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Initial inspections of returning vessels:</span> Inspect incoming boats to assess their condition, noting any maintenance or cleaning requirements.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Mooring and docking of vessels:</span> Safely maneuver houseboats in and out of the marina, parking, tying up, and ensuring the vessels are securely docked.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">General cleaning:</span> Remove debris and garbage from boats, ensuring they are clean and presentable for the next guests.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Customer Service:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Provide customer service:</span> Offer friendly, helpful support to customers as needed, assisting with any questions about the vessels, marina services, or local area.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Complete group orientations:</span> Lead group orientations, providing clear instructions and answering questions to ensure all customers are well-informed before departing.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Monitor VHF radio:</span> Keep an ear on the VHF radio as scheduled to communicate with guests and colleagues regarding marina and vessel operations.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Team Support and Other Duties:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Collaborate with team members:</span> Assist colleagues with dock operations, vessel handling, and any other tasks that may arise, especially during busy periods.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Operate support vessels:</span> Bring in houseboats or operate a pickup boat when required to assist with docking, mooring, or customer service needs.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Assist with other duties:</span> Provide support as required within the Twin Anchor’s operations, adapting to changing demands and assisting with tasks to ensure smooth marina operations</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Required Skills and Knowledge:</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Strong communication skills:</span> Ability to interact with guests, team members, and supervisors clearly and professionally.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Physical stamina:</span> Ability to be on your feet for long periods and perform physically demanding tasks, such as lifting and moving equipment.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Pleasure Craft Operator’s certification:</span> Required to legally operate boats in the marina.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Customer service training or experience:</span> Ability to provide excellent service, ensuring that guests have a positive and memorable experience.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Knowledge of houseboats or similar vessels:</span> Familiarity with Twin Anchor’s fleet or similar houseboat models is preferred.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Preferred Experience:</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Tourism or hospitality experience:</span> Previous work in the tourism or related industries is an asset, especially in boat rentals or marina operations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Experience maneuvering houseboats:</span> Previous experience in handling and docking houseboats is essential for safety and efficiency.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Boat operation experience:</span> Additional experience in boat handling, maintenance, and repair is highly beneficial.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Physical Requirements:</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to lift, bend, and move heavy equipment and vessels.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to work outdoors in varying weather conditions, including high summer temperatures.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to stand, walk, and bend for extended periods during shifts.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">** Must have excellent interpersonal skills and the ability to interact with customers and staff in a professional, friendly and respectful manner.**</span><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px; text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px; text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Working Conditions:</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Employment Type:</span> Full-time seasonal (with part-time positions available).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Work Schedule:</span> Hours vary, including weekends and holidays, as per the needs of the business.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Compensation: </span>$19/hr for full-time staff.<br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Perks and Benefits:</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Staff accommodation</span> available for eligible candidates.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Discounts on gym memberships, staff events, BBQ boat cruises, merchandise, and Old Town Bay Pub.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Location:</span> Sicamous, British Columbia - Old Town Bay Marina, Dock. 200 Old Town Road West</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">*Must currently be legally able to work in Canada*</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 15px; text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Application Instructions:</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Interested candidates should submit a resume and cover letter outlining their qualifications and experience. After reviewing applications, we will contact selected candidates for interviews.</span></p>\n<p><br></p>\n<p><br></p>\n<p><br></p>",
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