SFOG Information Systems Technician

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    "url": "https://jobs-sixflags.icims.com/jobs/31962/sfog-information-systems-technician/job",
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    "title": "SFOG Information Systems Technician",
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    "datePosted": "2026-06-03T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>IS Technicians are responsible for the execution and support of a multitude of day-to-day operational functions at Six Flags Over Georgia and Six Flags White Water Atlanta. Technicians will rotate between physical in-park support and on-premise desk support. These functions include but are not limited to: Audio/Video Support, Desktop Support, Network Operations, Payment Acceptance (POS and e-commerce), Printer Support, and Server Support. Naturally, there are both hardware and software aspects of each. Familiarity with both aspects and at least a decent understanding is expected.</p>\n<p> </p>\n<p>Technicians will report to the IS Full-Time Supervisor for management, training, and scheduling. Given the nature of the job, technicians will also interface closely with local and corporate management staff members.</p>\n<p> </p>\n<p><strong>What's In It For You</strong>Free tickets for your family & friends!Promotion opportunities!Scholarship opportunities!Exclusive employee parties, events, giveaways, discounts, and more!Free access to Atlanta area attractions and other regional theme parks!Job and Career Building SkillsFlexible scheduling</p>\n<p> </p>\n<h2>Responsibilities</h2>\n<ul>\n <li>On-Premise Tier 1 technical support for park staff.</li>\n <li>Utilize an incident tracking system to document issues, work completed, resolution, and time spent. Must be thorough as this data may be used to benefit staff company-wide in recreating an issue for diagnostics on other properties or sharing solutions.</li>\n <li>Monitor, maintain, and routinely service computer systems, Point of Sale (POS) systems, printers, ticketing systems, audio infrastructure, and network infrastructure.</li>\n <li>Support, diagnose, and resolve issues including, but not limited to: software, hardware, and network issues. Escalate to Corporate Support Teams or 3rd Party Vendors as appropriate.</li>\n <li>Maintain an asset inventory of electronic hardware and software.</li>\n <li>Provide training to end users as they come aboard and/or new applications as they are inducted.</li>\n <li>Enforce PCI, SOX, HIPPA, and other compliance measures as to protect guests and the company.</li>\n <li>Other duties as assigned by management.</li>\n</ul>\n<p><strong> Pay Rate: $11.50 - $13.50/hr. (based on experience and certifications)</strong></p>\n<h2>Qualifications</h2>\n<ul>\n <li>Must be at least 18 years of age.</li>\n <li>High School Diploma or equivalent required.</li>\n <li>Valid driver's license required.</li>\n <li>Must have experience in the field of information systems (self-taught or professional).</li>\n <li>Must have excellent written and oral communication skills for interfacing with employees, guests, and park management.</li>\n <li>Must have high-level attention to detail.</li>\n <li>Individuals must be curious, process-orientated, self-motivated, and somewhat creative (process improvement recommendations).</li>\n <li>Must work well under pressure in fast pace environment.</li>\n <li>Must be able to work independently, yet maintain great relationships with peer team and cross-team members.</li>\n <li>Must be able to work with minimal guidance and perform their own research.</li>\n <li>Must be able to bend, lift, carry, and perform other duties involved in installing and checking hardware.</li>\n <li>20-40 plus hours starting the end of April through August.</li>\n</ul>",
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          "addressRegion": "GA",
          "streetAddress": "275 Riverside Pkwy Sw",
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    "validThrough": "2027-06-03T04:00:00.000Z",
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      "name": "Six Flags Entertainment Corporation",
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