Customer Service Representative

{
  "content_hash": "6169988267110085fb497718bcf3ca76b1b23fe9bdf9311f523c849d21cde0ef",
  "source_hash": "904e8b9abc4a2f2e1b184ad29c9ea79d931cf8e53ea8d799d417b315c9195279",
  "last_changed_at": "2026-05-29T06:54:35.177Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Warren, MI 48091",
    "city": "Warren",
    "region": "MI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:08:29.885Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Warren, MI 48091",
      "city": "Warren",
      "region": "MI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "Experience, Education and Skills",
      "content": "\n<li>Two years of industrial repair and/or industrial distribution experience.&nbsp;&nbsp;</li>\n<li>2+ years of customer service experience in a manufacturing or distribution environment.&nbsp;</li>\n<li>Proficient with software programs relating to the customer service position, including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs.</li>\n<li>Demonstrate strong verbal and written communication skills as well as strong problem-solving skills.</li>\n<li>Demonstrate ability to identify, from existing orders, incremental selling opportunities within current customers and to communicate and work with outside sales to win new business.</li>\n"
    },
    {
      "text": "Essential Functions",
      "content": "\n<li>Approach: process in bound customer calls from customers regarding order status, pricing, product availability and delivery schedules.&nbsp;&nbsp;</li>\n<li>Customer Knowledge: develop knowledge of assigned customer's specifically basic understanding of the buying process for OEM and MRO customer base.</li>\n<li>Internal Know-How: demonstrate basic understanding of SunSource's customer procedures and tools and be able to process orders, quotes, returns, navigate the pricing system, interpret pricing structure, and utilize internal support systems.</li>\n<li>Resource Management: demonstrate the required ability to orchestrate resources to meet customer needs which include technical support, warehousing, finance, service and fabrication centers and purchasing.</li>\n<li>Technical Competence: demonstrate basic knowledge of SunSource technology and service offerings.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1772628296449,
  "updatedAt": null,
  "categories": {
    "team": "Inside Sales & Customer Service",
    "location": "Warren, MI 48091",
    "commitment": "Inside Sales & Customer Service",
    "department": "Paragon Technologies",
    "allLocations": [
      "Warren, MI 48091"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}