Director of Performance Excellence

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    "ExternalDescriptionStr": "<p><strong>About the Opportunity</strong></p><p>The Director of Performance Excellence serves as a trusted advisor and thought partner to senior leaders across the health system. This role leads a high‑performing team of 4 performance advisors responsible for advancing enterprise priorities through rigorous analysis, structured problem solving, and disciplined project execution. Reporting to the Executive Director of Strategy, Analytics, &amp; Innovation, the Director oversees the team’s portfolio that blends one‑time strategic and operational initiatives with ongoing advisory and business intelligence support for assigned service lines and corporate functions.</p><p>This leader brings a strong command of project management, analytics, stakeholder engagement, and executive communication. The Director ensures the team delivers high‑quality insights, drives measurable outcomes, and strengthens organizational capability for continuous improvement.</p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic Leadership &amp; Team Management</strong></p><ul style=\"list-style-type: disc;\"><li>Lead, mentor, and develop a team of internal performance advisors with diverse skill sets and experience levels.</li><li>Establish a culture of analytical rigor, curiosity, accountability, and collaborative problem solving.</li><li>Prioritize and allocate team resources across a dynamic portfolio of projects.</li><li>With the Executive Director, build trusted relationships with senior executives to understand emerging needs, identify potential initiatives, and foster collaboration and alignment.</li><li>Represent the Performance Excellence team in system‑wide forums and governance structures.</li><li>Support the Executive Director in the strategic and financial planning for this team, including the development, analysis, and monitoring of the defined goals.</li></ul><p><strong>Project &amp; Portfolio Oversight</strong></p><ul style=\"list-style-type: disc;\"><li>Design and execute on complex, cross‑functional initiatives that advance system‑wide strategic, operational, and financial goals, and advise team members on the same.</li><li>Monitor progress across the portfolio and proactively address barriers to execution.</li><li>Own and promulgate best practices on project management methodologies and insight generation.</li></ul><p><strong>Analytical &amp; Advisory Excellence</strong></p><ul style=\"list-style-type: disc;\"><li>Guide the team in developing data‑driven insights to support key initiatives, translating complex analyses into clear, actionable narratives for executive audiences.</li><li>Serve as and support team members to serve as a subject‑matter resource for assigned service lines or functions, offering ongoing strategic counsel and performance insights in partnership with the relevant leadership.</li><li>Partner with analytics, finance, operations, and clinical teams to ensure robust, accurate, and timely data informs decision‑making.</li></ul><p><strong>Communication &amp; Executive Engagement</strong></p><ul style=\"list-style-type: disc;\"><li>Prepare high‑quality presentations, reports, and briefings for senior leadership, the Board, and committees.</li><li>Coach team members on effective communication and storytelling techniques.</li></ul><p><strong>Qualifications</strong></p><p><strong>Required</strong></p><ul style=\"list-style-type: disc;\"><li>Master’s degree in business, healthcare administration, public health, or related field required.&nbsp;</li><li>10+ years of experience in consulting, strategy, operations, or related roles at a health care provider, payer, or adjacent, including leadership of complex initiatives and broad exposure to a range of functions and project types.</li><li>7+ years of experience managing teams and developing talent.</li><li>Strong analytical skills, including comfort with quantitative analysis, financial modeling, and data interpretation.</li><li>Proven ability to manage multiple projects simultaneously in a fast‑paced environment.</li><li>Exceptional communication skills, with the ability to influence and engage senior stakeholders at the executive and department leader level.</li><li>Experience leading organizational change initiatives.</li></ul><p><strong>What We Offer</strong></p><ul style=\"list-style-type: disc;\"><li>The opportunity to shape high‑impact initiatives that directly influence patient care, operational performance, and long‑term strategy.</li><li>A collaborative environment that values innovation, continuous learning, and professional growth.</li><li>A mission‑driven culture committed to improving the health and well‑being of the communities we serve.</li></ul>",
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