IT Support Specialist I

{
  "content_hash": "09eeb4795a0854322f7f3af1d5a35097f0f3ffde1abc533c483c3aa7b52916d2",
  "source_hash": "1a3c8060a415b84a13d5dce193d63a48caffaf33c4f04d42f4d7a7174a639bae",
  "last_changed_at": "2026-06-11T13:50:24.167Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Sedalia, MO Office",
    "city": "Sedalia",
    "region": "MO",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-09T13:52:12.057Z",
  "launch_scope": {
    "reason": "paylocity_production_catalog",
    "included": true,
    "location": {
      "raw": "Sedalia, MO Office",
      "city": "Sedalia",
      "region": "MO",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://recruiting.paylocity.com/recruiting/jobs/Details/4075086/Heartland-Business-Systems-LLC/IT-Support-Specialist-I",
    "job_type": "Full-time",
    "pageData": {
      "jobTitle": "IT Support Specialist I",
      "moduleName": "Heartland Business Systems, LLC",
      "showSocialWidget": true
    },
    "apply_path": "/Recruiting/jobs/Apply/4075086",
    "html_title": "Heartland Business Systems, LLC - IT Support Specialist I",
    "description_html": "<p><strong>Position Summary:</strong></p><p>The IT Support Specialist I provides day-to-day hands-on support to the organization’s end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Typically, this role works onsite at an HBS client full time.&nbsp;</p><p><br></p><p><strong>Roles and Responsibilities/ Essential Functions:</strong></p><ul><li>Provide First tier support of PC hardware &amp; software, desk phones, printers, mobile devices, and other computer related equipment.</li><li>Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining inventory records.</li><li>Track, route, and redirect problems to correct resources.</li><li>Identify PC hardware warranty repair and resolve as required.</li><li>Provide timely and relevant updates to end users.</li><li>Prepare hardware devices for disposal.</li><li>Assist with data cabling installation.</li></ul>",
    "jsonld_jobposting": {
      "@type": "JobPosting",
      "title": "IT Support Specialist I",
      "@context": "https://schema.org",
      "datePosted": "2026-04-20T01:06:52-05:00",
      "description": "<p>Description</p><p><strong>Position Summary:</strong></p><p>The IT Support Specialist I provides day-to-day hands-on support to the organization’s end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Typically, this role works onsite at an HBS client full time. </p><p><br/></p><p><strong>Roles and Responsibilities/ Essential Functions:</strong></p><ul><li>Provide First tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment.</li><li>Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining inventory records.</li><li>Track, route, and redirect problems to correct resources.</li><li>Identify PC hardware warranty repair and resolve as required.</li><li>Provide timely and relevant updates to end users.</li><li>Prepare hardware devices for disposal.</li><li>Assist with data cabling installation.</li></ul><p>Requirements</p><p><strong>Competencies:</strong></p><ul><li>Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns, and seeking to build trust.</li><li>Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills.</li><li>Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form.</li><li>Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.</li><li>Adaptability: The extent to which an individual can fit into a changing working environment.</li><li>Initiative: the ability of the individual to act and take steps to solve or settle an issue.</li><li>Motivation: The ability of the individual to inspire and encourage others to reach a goal.</li><li>Autonomy: The ability of the individual to complete assigned tasks with little oversight</li><li>Relationship Building: the ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers</li></ul><p><strong>Required Experience:</strong></p><ul><li>None</li></ul><p><strong>Preferred Experience:</strong></p><ul><li>1+ years related experience</li></ul><p><strong>Required Skills, Education and/ or Certifications:</strong></p><ul><li>High School Diploma or equivalent</li></ul><p><strong>Preferred Skills, Education and/ or Certifications:</strong></p><ul><li>Associates Degree or equivalent work experience in IT Related Field</li><li>CompTIA A+</li><li>MD-102 Endpoint Administrator</li></ul><p><br/></p><p>Equal Opportunity Employer - Including Disabled and Veterans</p><p>#HBS</p><p><br/></p>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "65301",
          "addressRegion": "MO",
          "streetAddress": "3306 West 16th Street",
          "addressCountry": "US",
          "addressLocality": "Sedalia"
        }
      },
      "hiringOrganization": {
        "logo": "https://recruiting.paylocity.com/recruiting/jobs/GetLogoFile?moduleId=23640",
        "name": "HEARTLAND BUSINESS SYSTEMS LLC",
        "@type": "Organization"
      }
    },
    "requirements_html": "<p><strong>Competencies:</strong></p><ul><li>Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns, and seeking to build trust.</li><li>Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills.</li><li>Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form.</li><li>Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.</li><li>Adaptability: The extent to which an individual can fit into a changing working environment.</li><li>Initiative: the ability of the individual to act and take steps to solve or settle an issue.</li><li>Motivation: The ability of the individual to inspire and encourage others to reach a goal.</li><li>Autonomy: The ability of the individual to complete assigned tasks with little oversight</li><li>Relationship Building: the ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers</li></ul><p><strong>Required Experience:</strong></p><ul><li>None</li></ul><p><strong>Preferred Experience:</strong></p><ul><li>1+ years related experience</li></ul><p><strong>Required Skills, Education and/ or Certifications:</strong></p><ul><li>High School Diploma or equivalent</li></ul><p><strong>Preferred Skills, Education and/ or Certifications:</strong></p><ul><li>Associates Degree or equivalent work experience in IT Related Field</li><li>CompTIA A+</li><li>MD-102 Endpoint Administrator</li></ul><p><br></p><p>Equal Opportunity Employer - Including Disabled and Veterans</p><p>#HBS</p><p><br></p>",
    "requirements_text": "Competencies:\n Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns, and seeking to build trust.\n Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills.\n Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form.\n Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.\n Adaptability: The extent to which an individual can fit into a changing working environment.\n Initiative: the ability of the individual to act and take steps to solve or settle an issue.\n Motivation: The ability of the individual to inspire and encourage others to reach a goal.\n Autonomy: The ability of the individual to complete assigned tasks with little oversight\n Relationship Building: the ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers\n Required Experience:\n None\n Preferred Experience:\n 1+ years related experience\n Required Skills, Education and/ or Certifications:\n High School Diploma or equivalent\n Preferred Skills, Education and/ or Certifications:\n Associates Degree or equivalent work experience in IT Related Field\n CompTIA A+\n MD-102 Endpoint Administrator\n Equal Opportunity Employer - Including Disabled and Veterans\n #HBS"
  },
  "list_job": {
    "JobId": 4075086,
    "IsRemote": false,
    "JobTitle": "IT Support Specialist I",
    "IsInternal": false,
    "Description": "",
    "JobLocation": {
      "Zip": "65301",
      "City": "Sedalia",
      "Name": "Sedalia, MO Office",
      "Metro": null,
      "State": "MO",
      "County": null,
      "Address": "3306 West 16th Street",
      "Country": "USA",
      "Address2": null,
      "ModuleId": 23640,
      "LocationId": 4000118,
      "SmartyAddressId": "ca4fed00-560f-41ad-abcc-ad8c8ac9f8a5"
    },
    "LocationName": "Sedalia, MO Office",
    "PublishedDate": "2026-05-12T15:50:13-05:00",
    "HiringDepartment": "Heartland Business Systems",
    "IndeedRemoteType": 2,
    "ShouldDisplayLocation": true
  },
  "detail_errors": []
}