Wellness Concierge (Part-Time/Weekends Only)

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    "requisitionDescription": "<div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.26.11/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.26.11/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>The Wellness Concierge (WC) elevates every guest&rsquo;s journey, from pre-arrival care, seamless bookings, expert guidance, and flawless service&mdash;while driving sales, embodying wellness, and delivering luxury hospitality excellence at every touchpoint. The Wellness Concierge (WC) needs to be able to explain services and classes to guests in a clear and enthusiastic manor. The WC is also responsible for the checking in and checking out of all guests&rsquo; services in a professional manner as well as, checking in all Day Spa Guests and resident&rsquo;s Visitors. At all times the WC needs to ensure that Carillon Miami Wellness Resort&#39;s operational policies and procedures are adhered to as well as the Preferred Hotels &amp; Resorts&#39; standards.</span></p><h3 style='margin-top:3.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Cambria\",serif;color:#4F81BD;'><em><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:windowtext;'>&nbsp;</span></em></h3><h3 style='margin-top:3.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Cambria\",serif;color:#4F81BD;'><em><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:windowtext;'>Other Duties and Responsibilities:</span></em><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:windowtext;'>&nbsp;&nbsp;</span></h3><ul style=\"list-style-type: disc;\"><li><h3 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Cambria\",serif;color:#4F81BD;'><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:windowtext;'>Perform other job-related duties as directed.</span></h3></li><li><h3 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Cambria\",serif;color:#4F81BD;'><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:windowtext;'>Adhere to all Carillon Miami Beach standards and the LHW Standards.&nbsp;</span></h3></li><li><h3 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Cambria\",serif;color:#4F81BD;'><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:windowtext;'>Keep the facility impeccably neat and clean at all times.</span></h3></li><li><h3 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Cambria\",serif;color:#4F81BD;'><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:windowtext;'>Report and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.</span></h3></li><li><h3 style='margin-top:10.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:13px;font-family:\"Cambria\",serif;color:#4F81BD;'><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:windowtext;'>Have a thorough working knowledge of Carillon Miami Beach services, hours of operation, facility, etc. &nbsp;</span></h3></li><li style=\"font-weight: bold;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Recognize the importance of &ldquo;sales&rdquo; in every aspect of their role and be responsible for achieving sales targets as set by the Spa management team.</span></li><li style=\"font-weight: bold;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Has a practice of a self-care so there is a modeling of a healthy lifestyle.</span></li></ul><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 13px; font-family: \"Times New Roman\", serif; font-weight: bold;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Willingness to learn new techniques in healing.</span></li></ul><ul style=\"list-style-type: disc;\"><li style=\"font-weight: bold;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Participates in Health and Healing ongoing training.</span></li><li style=\"font-weight: bold;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Understands they are a part of a team committed to optimizing the health of our guests.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><em><span style=\"font-size:15px;\">MANAGEMENT REPONSIBILITIES: </span></em><span style=\"font-size:15px;font-weight:normal;\">N/A</span></h1><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;font-weight:bold;font-style:italic;'><span style=\"font-size:15px;font-family:Arial;\">experience/education minimum requirements:</span></p><ol style=\"list-style-type: upper-alpha;\"><li><strong><u><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Experience:</span></u></strong><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>&nbsp;&nbsp;</span></li></ol><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Minimum two-years guest service experience required, cash handling experience</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Hospitality experience preferred.&nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Spa Experience preferred.</span></li></ul><ol start=\"2\" style=\"list-style-type: upper-alpha;\"><li><h2 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;font-weight:normal;'><strong><u><span style=\"font-size:15px;\">Knowledge, Skills &amp; Abilities:</span></u></strong><span style=\"font-size:15px;\">&nbsp;&nbsp;</span></h2></li></ol><ul style=\"list-style-type: disc;margin-left: 0.35in;\"><li><h2 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;font-weight:normal;'><span style=\"font-size:15px;\">Computer knowledge required</span></h2></li><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Must demonstrate a professional, efficient manner with the ability to work and interact with a variety of people. &nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Must be able to remain calm under stressful situations.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Must possess minimum typing skills of 30 w.p.m.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Must be able to communicate clearly and effectively in the English language both verbally and written.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Must be able to work a flexible schedule to include weekends and holidays</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:.25in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><u><span style='font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></p><ol start=\"3\" style=\"list-style-type: upper-alpha;\"><li><strong><u><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Certification/License:</span></u></strong><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>&nbsp;N/A</span></li><li><strong><u><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Education:</span></u></strong><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>&nbsp;&nbsp;</span></li></ol><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Background in Health Education preferred.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Background in Hospitality preferred.</span></li></ul></div></div></div></div></div></div></div></div>\n",
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