Sr Software Engineer

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    "ShortDescriptionStr": "The Store Systems Engineering organization at Williams-Sonoma, Inc. is responsible for delivering reliable, scalable, and high-performing technology solutions that power retail store operations across our global brands. The team partners closely with Store Operations, Product, QA, Infrastructure, and external vendors to support mission-critical Point of Sale (POS) systems and ensure seamless customer experiences.",
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    "ExternalDescriptionStr": "<p><span style=\"background-color: white; color: black; font-family: Aptos, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 10.5pt; line-height: 115%;\"><strong>About the Team</strong></span></span></p><p><span style=\"font-family: Aptos, sans-serif;\">The Store Systems Engineering organization at Williams-Sonoma, Inc. is responsible for delivering reliable, scalable, and high-performing technology solutions that power retail store operations across our global brands. The team partners closely with Store Operations, Product, QA, Infrastructure, and external vendors to support mission-critical Point of Sale (POS) systems and ensure seamless customer experiences.</span><br><span style=\"font-family: Aptos, sans-serif;\"><span class=\"scxw15542192\" style=\"font-size: 10.5pt; line-height: 115%;\">&nbsp;</span></span><br><span style=\"background-color: white; color: black; font-family: Aptos, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 10.5pt; line-height: 115%;\"><strong>About the Role</strong></span></span></p><p><span style=\"font-family: Aptos, sans-serif;\">The Senior Software Engineer – POS serves as a technical anchor for Williams-Sonoma’s in-store POS ecosystem, with a primary focus on the NCR Advanced Store platform. This role combines deep technical expertise with hands-on ownership of store systems, payment integrations, and hardware devices.</span></p><p><span style=\"font-family: Aptos, sans-serif;\">The position plays a critical role in supporting production systems, enabling quarterly releases, and driving continuous improvements through automation and modern engineering practices.<span>&nbsp; </span>This role enables reliable store operations and seamless customer transactions, strengthens integration between POS, payments, and store systems, improves engineering efficiency through automation and tooling, and supports scalable and future-ready retail technology platforms.<span>&nbsp;</span>The engineer will also act as a key liaison with NCR to deliver and enhance POS capabilities.<span>&nbsp;&nbsp;</span></span><br><br>&nbsp;</p><p><span style=\"background-color: white; color: black; font-family: Aptos, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 10.5pt; line-height: 115%;\"><strong>Responsibilities</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Lead the design, configuration, and support of NCR Advanced Store POS solutions.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Own installation, upgrade, and configuration of POS client applications across environments.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Maintain POS lab environments, ensuring alignment with production systems for testing and validation.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Support quarterly releases, including environment setup, hardware readiness, and validation.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Configure and support store hardware devices including registers, scanners, and handhelds.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Install, configure, and troubleshoot Verifone pin pads, including SCA software and payment flows.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Act as a primary liaison with NCR, coordinating development, enhancements, and issue resolution.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Lead production support, including triage, root cause analysis, and resolution of POS-related issues.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Develop and maintain automated test coverage using Mabl.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Leverage AI tools such as GitHub Copilot to improve development efficiency.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Support WSI loyalty systems, including account lookup and PLCC credit application flows.</span></p></li><li><p style=\"line-height: normal;\"><span style=\"font-family: Aptos, sans-serif;\">Collaborate with cross-functional teams to deliver end-to-end store system solutions.</span><br><br>&nbsp;</p></li></ul><p><span style=\"background-color: white; color: black; font-family: Aptos, sans-serif;\"><span class=\"normaltextrun\" style=\"font-size: 10.5pt; line-height: 115%;\"><strong>Criteria</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"background-color: white; color: black; font-family: Aptos, sans-serif;\">5+ years of relevant work experience.</span></li><li><span style=\"background-color: white; color: black; font-family: Aptos, sans-serif;\">Bachelor’s degree in Computer Science, Engineering, or related field or equivalent work experience.&nbsp;</span></li><li><span style=\"font-family: Aptos, sans-serif;\">Strong experience with retail POS systems, preferably NCR Advanced Store.</span></li><li><span style=\"font-family: Aptos, sans-serif;\">Hands-on expertise with store hardware devices and configurations.</span></li><li><span style=\"font-family: Aptos, sans-serif;\">Experience with Verifone pin pads and SCA software.</span></li><li><span style=\"font-family: Aptos, sans-serif;\">Proven ability to work with external vendors (NCR).</span></li><li><span style=\"font-family: Aptos, sans-serif;\">Strong experience in production support and incident management.</span></li><li><span style=\"font-family: Aptos, sans-serif;\">Experience with test automation (Mabl preferred).</span></li><li><span style=\"font-family: Aptos, sans-serif;\">Familiarity with AI-assisted development tools (e.g., Copilot).</span></li><li><span style=\"font-family: Aptos, sans-serif;\">Solid understanding of retail store systems, payments, and loyalty integrations.</span></li><li><span style=\"font-family: Aptos, sans-serif;\">Ability to lead technical initiatives and collaborate across teams.</span></li><li><span style=\"color: black; font-family: Aptos, sans-serif;\"><span style=\"border: 1pt windowtext; padding: 0in;\">This role requires being onsite in the San&nbsp;</span></span><span style=\"font-family: Aptos, sans-serif;\"><span style=\"border: 1pt windowtext; padding: 0in;\">Francisco office Monday through Thursday.&nbsp;</span></span></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: Aptos, sans-serif;\"><strong>Our Culture &amp; Values&nbsp;</strong></span></p><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: Aptos, sans-serif;\">We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.</span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\"><span style=\"border: 1pt windowtext; padding: 0in;\"><strong>People First&nbsp;</strong></span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\"><span style=\"border: 1pt windowtext; padding: 0in;\">Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:</span></span><br><br>&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">Benefits</span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">A generous discount on all WSI brands</span></p></li><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">A 401(k) plan and other investment opportunities</span></p></li><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">Paid vacations, holidays, and time off to volunteer</span></p></li><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">Health benefits, dental and vision insurance, including same-sex domestic partner benefits</span></p></li><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">Tax-free commuter benefits</span></p></li><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">A wellness program that supports your physical, financial and emotional health</span></p></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">Continued Learning</span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">In-person and online learning opportunities through WSI University</span></p></li><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">Cross-brand and cross-function career opportunities&nbsp;</span></p></li><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">Resources for self-development</span></p></li><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">Advisor (Mentor) program</span></p></li><li><p style=\"background-color: white; line-height: 106%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\">Career development workshops, learning programs, and speaker series<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></p></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\"><i><span style=\"border: 1pt windowtext; padding: 0in;\">WSI will not now or in the future commence an immigration case or \"sponsor\" an individual for this position (for example, H-1B or other employment-based immigration).</span></i></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\"><i><span style=\"border: 1pt windowtext; padding: 0in;\">This role is not eligible for relocation assistance.</span></i></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\"><i><span style=\"border: 1pt windowtext; padding: 0in;\">Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.</span></i></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black; font-family: Aptos, sans-serif;\"><i><span style=\"border: 1pt windowtext; padding: 0in;\">The expected starting pay range for this position is&nbsp;$120,000 - $150,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.</span></i></span></p>",
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