Home › Companies › C3d72ce0 E604 44b9 8d7c 3e701583e1b3 19000101 000001 › Systems Manager
Systems Manager
C3d72ce0 E604 44b9 8d7c 3e701583e1b3 19000101 000001 · Little River Casino Resort, Manistee, MI, US, Manistee, MI · Active · $60,600–$96,960 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | C3d72ce0 E604 44b9 8d7c 3e701583e1b3 19000101 000001 |
| Title | Systems Manager |
| Normalized title | - |
| Department / team | - |
| Location | Little River Casino Resort, MI, United States |
| Work model | - |
| Employment type | - |
| Salary | $60,600–$96,960 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-28 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
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| Company jobs | Active postings from C3d72ce0 E604 44b9 8d7c 3e701583e1b3 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Little River Casino Resort. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | C3d72ce0 E604 44b9 8d7c 3e701583e1b3 19000101 000001 |
| Source | 90aaba57-429a-43c6-b77a-e9676bdaf566 |
| ATS provider | ADP Workforce Now Recruiting |
Description
SUMMARY:
Manages, administers, and maintains the Little River Casino Resort's repository of software applications through best practices and the appropriate staffing and management of a technical team. Responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for business operations. Apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of mission-critical information and software systems.
Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.
MINIMUM NECESSARY QUALIFICATIONS:
Education:
● High school diploma or GED
● 2-year technical degree in computer related discipline and 4 years of Information Technology experience or 6 years of Information Technology experience
Experience:
● 2 years supervisory/lead experience in an information technology role
● 4 years progressive hands-on experience supporting systems, Point of Sale (POS) and Hotel Property Management System (PMS) applications, advanced knowledge/experience with current versions of Windows Server, Office, other standard programs, Comp TIA A+ Certification or ability to demonstrate knowledge and MCDBA (Microsoft Certified Database Administrator) Certification or ability to demonstrate knowledge
● Experience working with a Tribally run casino and/or resort preferred
A documented and verifiable combination of education and experience may be substituted for degree requirements.
Age Requirement:
● At least 21 years of age
SKILLS AND ABILITIES:
● Excellent computer skills with experience in word processing, databases, and spreadsheets
● Excellent organizational, written and verbal communication skills
● Excellent professional telephone etiquette
● Excellent problem-solving skills
● Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
● Accurate and detail-oriented
● Maintain high confidentiality
● Independently manage multiple tasks in a professional manner
● Ability to work independently with minimal supervision
● Ability to work cooperatively with all departments
● Ability to manage extensive amounts of paperwork
● Ability to operate most office equipment (computer, fax, copier, etc)
● Verifiable knowledge of development and successful management of departmental budgets, labor control and expenses
● Best practices of team member selection, development, and mentoring team members to success
CONDITIONS OF EMPLOYMENT:
Conditions of employment with Little River Casino Resort include passing a pre-employment drug test excluding marijuana, a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission, passing Resort background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.
Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.
Knowledge, Competences, and Talents:
● Accountable - Accept responsibility and account for actions
● Assignment - Ability to accurately plan, hire, schedule, and correctly assign, appropriate workloads to your staff’s knowledge, skills, and abilities
● Collaborate - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests
● Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors
● Guest Orientation - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner
● Confidential - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information
● Detail Oriented – Ability to pay attention to the minute details of a given project or task
● Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
● Emotional Intelligence - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core values as you lead your department
● Empathetic – Appreciates and sensitive to the feelings of others
● Ethical - Demonstrates conduct conforming to the highest-level set of values and accepted standards
● Interpersonal skills - Able to work effectively with guests, team members, management team, and vendors
● Judgment - Makes well-reasoned and timely decisions based on careful, objective review and informed data
● Leader – Sets the standard, is an example and correctly influences and ensures others perform their jobs correctly, effectively, and responsibly
● Mentoring - Including but not limited to responsiveness to staff needs, personnel issues, and providing a consistent / timely / fair / accurate evaluation process to help each team member succeed.
● Organized – Possesses the trait of being organized and follows a systematic method of performing a task
● PC skills - Demonstrates proficiency in PC hardware, software and applications as required
● Policies & Procedures - Demonstrates thorough, accurate, working knowledge and supportive attitude of all organizational policies, procedures, guidelines, and systems
● Problem Solving – Understands and identifies existing and potential departmental problems / issues by obtaining relevant input, information and data and objectively evaluates and develops recommendations, develops, and evaluates alternative course of action, selects correct course, and follows up
● Professional Attitude – Value, motivate and appreciate each individual you interact with in your office, your department(s), the Casino, the community and all of our guests
● Reliable – Is dependable and trustworthy
● Respectful and Honest / Acts with Integrity - Is truthful and credible in the workplace with team members, management team, guests, and vendors
● Success of all - Ability to professionally, fairly, and correctly direct and supervise staff towards their personal and professional success
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Ensures applications meet business, user, system, and compliance requirements; identifies and resolves system issues.
• Reviews and analyzes applications to improve effectiveness, efficiency, and value.
• Promotes and shares application best practices across the organization.
• Researches, evaluates, recommends, and supports procurement of software solutions and services.
• Installs, configures, deploys, integrates, enhances, and upgrades enterprise applications.
• Collaborates with vendors, system owners, and support staff on testing, deployment, and issue resolution.
• Reviews technical documentation to assess functionality, compatibility, and compliance.
• Coordinates feasibility studies and provides recommendations for systems under consideration.
• Assists with contract negotiations and serves as primary liaison with software vendors.
• Directs systems support activities in alignment with business operations.
• Maintains software, system, licensing, and contract inventories.
• Develops and delivers end-user training, documentation, clinics, and system reviews.
• Manages and maintains non-gaming application systems, including POS, PMS, HRIS, Payroll/Time & Attendance, and related platforms.
• Oversees all Systems area functions and provides after-hours support as required.
• Assists with Help Desk supervision and provides advanced technical support.
• Participates in IT leadership activities and supports departmental initiatives.
• Ensures systems comply with Minimum Internal Controls (MICs), policies, and regulations.
• Supports IT budget planning and reporting with the Director of Information Technology.
• Supervises staff performance, retention, training, evaluations, and disciplinary actions.
• Assists with hiring and termination processes in accordance with approval requirements.
• Ensures departmental goals, efficiency, safety standards, and communication practices are met.
• Conducts department and staff meetings and attends required training and leadership sessions.
• Prepares required monthly, quarterly, and annual reports.
PHYSICAL DEMANDS:
While performing the duties of this job, the team member may be required to frequently stand, walk, sit, bend, twist, talk, hear, and perform repetitive motions. There may be prolonged periods of sitting, keyboarding, and reading. Must have manual dexterity necessary to manipulate all computer/video equipment. Must be able to perform repetitive hand and wrist motions. The team member must occasionally be able to push, pull, grasp, lift and/or move up to 50 pounds routinely. Any lifting and/or moving over 50 pounds needs to be done in a team lift. Specific vision abilities required by this job include reading, document, computer, distance, and color vision. Talking and hearing are essential to communicate with team members, vendors, and guests in individual, department, small and/or large group meetings. Communication in face-to-face discussions, telephone, emails, and other electronic ways required. Must be able to operate computer equipment for extended periods of time. Must have a good sense of balance and be able to bend and kneel.
WORKING ENVIRONMENT:
A working environment is the setting, social features, and physical conditions in which a job is performed. The general working environment for the Resort is office, gaming floor, food outlet, hotel and convention/entertainment center including flashing lights, frequent loud noises, and a smoke-filled environment. Must be flexible with work schedule for any hours and/or shift, as assigned, according to business needs. Occasional overtime required. Occasionally must deal with angry or hostile individuals. Extensive computer use.
DISCLAIMER OF EMPLOYMENT:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job description. It shall govern all positions as defined in the Team Member Handbook. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
All Little River Casino Resort Team Members are responsible to ensure they are in compliance with Little River Casino Resort Policies and Tribal Gaming Regulations.
ACKNOWLEDGMENT:
I have reviewed the content and description of the above listed position and have been provided a copy of the description. I certify that I am able to perform the essential functions of this position as outlined in this description, with or without reasonable accommodation.
Full job record
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| Provider | adp_workforcenow |
| Provider Job Key | 592794 |
| Title | Systems Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Little River Casino Resort, Manistee, MI, US, Manistee, MI |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MI |
| City | Little River Casino Resort |
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| Salary Max | 96,959.91 |
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| First Seen At | 2026-05-31 18:43:10Z |
| Last Seen At | 2026-06-06 12:38:20Z |
| Last Checked At | 2026-06-06 12:38:20Z |
| Last Changed At | 2026-06-06 12:38:20Z |
| Inactive At | — |
| Source Posted At | 2026-05-28 18:01:00Z |
| Source Updated At | — |
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"requisitionDescription": "<p data-pasted=\"true\"><strong>SUMMARY: </strong></p><p>Manages, administers, and maintains the Little River Casino Resort's repository of software applications through best practices and the appropriate staffing and management of a technical team. Responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for business operations. Apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of mission-critical information and software systems.</p><p>Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members. </p><p><strong>MINIMUM NECESSARY QUALIFICATIONS:</strong></p><p><strong>Education:</strong></p><p>●<span style=\"white-space:pre;\"> </span>High school diploma or GED </p><p>●<span style=\"white-space:pre;\"> </span>2-year technical degree in computer related discipline and 4 years of Information Technology experience or 6 years of Information Technology experience</p><p><strong>Experience:</strong></p><p>●<span style=\"white-space:pre;\"> </span>2 years supervisory/lead experience in an information technology role</p><p>●<span style=\"white-space:pre;\"> </span>4 years progressive hands-on experience supporting systems, Point of Sale (POS) and Hotel Property Management System (PMS) applications, advanced knowledge/experience with current versions of Windows Server, Office, other standard programs, Comp TIA A+ Certification or ability to demonstrate knowledge and MCDBA (Microsoft Certified Database Administrator) Certification or ability to demonstrate knowledge</p><p>●<span style=\"white-space:pre;\"> </span>Experience working with a Tribally run casino and/or resort preferred</p><p>A documented and verifiable combination of education and experience may be substituted for degree requirements.</p><p><strong>Age Requirement:</strong></p><p>●<span style=\"white-space:pre;\"> </span>At least 21 years of age</p><p><strong>SKILLS AND ABILITIES:</strong></p><p>●<span style=\"white-space:pre;\"> </span>Excellent computer skills with experience in word processing, databases, and spreadsheets</p><p>●<span style=\"white-space:pre;\"> </span>Excellent organizational, written and verbal communication skills</p><p>●<span style=\"white-space:pre;\"> </span>Excellent professional telephone etiquette </p><p>●<span style=\"white-space:pre;\"> </span>Excellent problem-solving skills</p><p>●<span style=\"white-space:pre;\"> </span>Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery</p><p>●<span style=\"white-space:pre;\"> </span>Accurate and detail-oriented</p><p>●<span style=\"white-space:pre;\"> </span>Maintain high confidentiality</p><p>●<span style=\"white-space:pre;\"> </span>Independently manage multiple tasks in a professional manner</p><p>●<span style=\"white-space:pre;\"> </span>Ability to work independently with minimal supervision</p><p>●<span style=\"white-space:pre;\"> </span>Ability to work cooperatively with all departments</p><p>●<span style=\"white-space:pre;\"> </span>Ability to manage extensive amounts of paperwork</p><p>●<span style=\"white-space:pre;\"> </span>Ability to operate most office equipment (computer, fax, copier, etc)</p><p>●<span style=\"white-space:pre;\"> </span>Verifiable knowledge of development and successful management of departmental budgets, labor control and expenses</p><p>●<span style=\"white-space:pre;\"> </span>Best practices of team member selection, development, and mentoring team members to success</p><p><strong>CONDITIONS OF EMPLOYMENT:</strong></p><p>Conditions of employment with Little River Casino Resort include passing a pre-employment drug test excluding marijuana, a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission, passing Resort background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period. </p><p>Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.</p><p><strong>Knowledge, Competences, and Talents:</strong></p><p>●<span style=\"white-space:pre;\"> </span>Accountable - Accept responsibility and account for actions</p><p>●<span style=\"white-space:pre;\"> </span>Assignment - Ability to accurately plan, hire, schedule, and correctly assign, appropriate workloads to your staff’s knowledge, skills, and abilities</p><p>●<span style=\"white-space:pre;\"> </span>Collaborate - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests</p><p>●<span style=\"white-space:pre;\"> </span>Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors</p><p>●<span style=\"white-space:pre;\"> </span>Guest Orientation - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner</p><p>●<span style=\"white-space:pre;\"> </span>Confidential - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information</p><p>●<span style=\"white-space:pre;\"> </span>Detail Oriented – Ability to pay attention to the minute details of a given project or task</p><p>●<span style=\"white-space:pre;\"> </span>Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type</p><p>●<span style=\"white-space:pre;\"> </span>Emotional Intelligence - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core values as you lead your department</p><p>●<span style=\"white-space:pre;\"> </span>Empathetic – Appreciates and sensitive to the feelings of others</p><p>●<span style=\"white-space:pre;\"> </span>Ethical - Demonstrates conduct conforming to the highest-level set of values and accepted standards</p><p>●<span style=\"white-space:pre;\"> </span>Interpersonal skills - Able to work effectively with guests, team members, management team, and vendors</p><p>●<span style=\"white-space:pre;\"> </span>Judgment - Makes well-reasoned and timely decisions based on careful, objective review and informed data</p><p>●<span style=\"white-space:pre;\"> </span>Leader – Sets the standard, is an example and correctly influences and ensures others perform their jobs correctly, effectively, and responsibly</p><p>●<span style=\"white-space:pre;\"> </span>Mentoring - Including but not limited to responsiveness to staff needs, personnel issues, and providing a consistent / timely / fair / accurate evaluation process to help each team member succeed.</p><p>●<span style=\"white-space:pre;\"> </span>Organized – Possesses the trait of being organized and follows a systematic method of performing a task</p><p>●<span style=\"white-space:pre;\"> </span>PC skills - Demonstrates proficiency in PC hardware, software and applications as required</p><p>●<span style=\"white-space:pre;\"> </span>Policies & Procedures - Demonstrates thorough, accurate, working knowledge and supportive attitude of all organizational policies, procedures, guidelines, and systems</p><p>●<span style=\"white-space:pre;\"> </span>Problem Solving – Understands and identifies existing and potential departmental problems / issues by obtaining relevant input, information and data and objectively evaluates and develops recommendations, develops, and evaluates alternative course of action, selects correct course, and follows up</p><p>●<span style=\"white-space:pre;\"> </span>Professional Attitude – Value, motivate and appreciate each individual you interact with in your office, your department(s), the Casino, the community and all of our guests</p><p>●<span style=\"white-space:pre;\"> </span>Reliable – Is dependable and trustworthy</p><p>●<span style=\"white-space:pre;\"> </span>Respectful and Honest / Acts with Integrity - Is truthful and credible in the workplace with team members, management team, guests, and vendors</p><p>●<span style=\"white-space:pre;\"> </span>Success of all - Ability to professionally, fairly, and correctly direct and supervise staff towards their personal and professional success</p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><p>•<span style=\"white-space:pre;\"> </span>Ensures applications meet business, user, system, and compliance requirements; identifies and resolves system issues.</p><p>•<span style=\"white-space:pre;\"> </span>Reviews and analyzes applications to improve effectiveness, efficiency, and value.</p><p>•<span style=\"white-space:pre;\"> </span>Promotes and shares application best practices across the organization.</p><p>•<span style=\"white-space:pre;\"> </span>Researches, evaluates, recommends, and supports procurement of software solutions and services.</p><p>•<span style=\"white-space:pre;\"> </span>Installs, configures, deploys, integrates, enhances, and upgrades enterprise applications.</p><p>•<span style=\"white-space:pre;\"> </span>Collaborates with vendors, system owners, and support staff on testing, deployment, and issue resolution.</p><p>•<span style=\"white-space:pre;\"> </span>Reviews technical documentation to assess functionality, compatibility, and compliance.</p><p>•<span style=\"white-space:pre;\"> </span>Coordinates feasibility studies and provides recommendations for systems under consideration.</p><p>•<span style=\"white-space:pre;\"> </span>Assists with contract negotiations and serves as primary liaison with software vendors.</p><p>•<span style=\"white-space:pre;\"> </span>Directs systems support activities in alignment with business operations.</p><p>•<span style=\"white-space:pre;\"> </span>Maintains software, system, licensing, and contract inventories.</p><p>•<span style=\"white-space:pre;\"> </span>Develops and delivers end-user training, documentation, clinics, and system reviews.</p><p>•<span style=\"white-space:pre;\"> </span>Manages and maintains non-gaming application systems, including POS, PMS, HRIS, Payroll/Time & Attendance, and related platforms.</p><p>•<span style=\"white-space:pre;\"> </span>Oversees all Systems area functions and provides after-hours support as required.</p><p>•<span style=\"white-space:pre;\"> </span>Assists with Help Desk supervision and provides advanced technical support.</p><p>•<span style=\"white-space:pre;\"> </span>Participates in IT leadership activities and supports departmental initiatives.</p><p>•<span style=\"white-space:pre;\"> </span>Ensures systems comply with Minimum Internal Controls (MICs), policies, and regulations.</p><p>•<span style=\"white-space:pre;\"> </span>Supports IT budget planning and reporting with the Director of Information Technology.</p><p>•<span style=\"white-space:pre;\"> </span>Supervises staff performance, retention, training, evaluations, and disciplinary actions.</p><p>•<span style=\"white-space:pre;\"> </span>Assists with hiring and termination processes in accordance with approval requirements.</p><p>•<span style=\"white-space:pre;\"> </span>Ensures departmental goals, efficiency, safety standards, and communication practices are met.</p><p>•<span style=\"white-space:pre;\"> </span>Conducts department and staff meetings and attends required training and leadership sessions.</p><p>•<span style=\"white-space:pre;\"> </span>Prepares required monthly, quarterly, and annual reports.</p><p><strong>PHYSICAL DEMANDS: </strong></p><p>While performing the duties of this job, the team member may be required to frequently stand, walk, sit, bend, twist, talk, hear, and perform repetitive motions. There may be prolonged periods of sitting, keyboarding, and reading. Must have manual dexterity necessary to manipulate all computer/video equipment. Must be able to perform repetitive hand and wrist motions. The team member must occasionally be able to push, pull, grasp, lift and/or move up to 50 pounds routinely. Any lifting and/or moving over 50 pounds needs to be done in a team lift. Specific vision abilities required by this job include reading, document, computer, distance, and color vision. Talking and hearing are essential to communicate with team members, vendors, and guests in individual, department, small and/or large group meetings. Communication in face-to-face discussions, telephone, emails, and other electronic ways required. Must be able to operate computer equipment for extended periods of time. Must have a good sense of balance and be able to bend and kneel.</p><p><strong>WORKING ENVIRONMENT: </strong></p><p>A working environment is the setting, social features, and physical conditions in which a job is performed. The general working environment for the Resort is office, gaming floor, food outlet, hotel and convention/entertainment center including flashing lights, frequent loud noises, and a smoke-filled environment. Must be flexible with work schedule for any hours and/or shift, as assigned, according to business needs. Occasional overtime required. Occasionally must deal with angry or hostile individuals. Extensive computer use.</p><p><strong>DISCLAIMER OF EMPLOYMENT: </strong></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job description. It shall govern all positions as defined in the Team Member Handbook. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.</p><p>All Little River Casino Resort Team Members are responsible to ensure they are in compliance with Little River Casino Resort Policies and Tribal Gaming Regulations.</p><p><strong>ACKNOWLEDGMENT: </strong></p><p>I have reviewed the content and description of the above listed position and have been provided a copy of the description. I certify that I am able to perform the essential functions of this position as outlined in this description, with or without reasonable accommodation.</p><p><br></p>\n",
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