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Referral Coordinator-Inbound (10495)
71BEE2A920A33C596BB5A2580A52CFEB · CPC Asheville HQ - Asheville, NC 28803; 310 Overlook Road, Asheville, NC, 28803, USA · Active · $21–$25 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 71BEE2A920A33C596BB5A2580A52CFEB |
| Title | Referral Coordinator-Inbound (10495) |
| Normalized title | - |
| Department / team | - |
| Location | Asheville, NC, United States |
| Work model | - |
| Employment type | - |
| Salary | $21–$25 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-28 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 71BEE2A920A33C596BB5A2580A52CFEB. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Asheville. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 71BEE2A920A33C596BB5A2580A52CFEB |
| Source | 027b6cf0-7050-4cd9-a442-cbf1e30b6806 |
| ATS provider | Paycom ATS |
Description
Description
Comprehensive Pain Consultants , a PartnerCare affiliated company, is seeking a full-time Referral Coordinator-Inbound , to join our growing and established practice in West Asheville, NC.
Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible.
We are committed to the betterment of our communities by providing comprehensive pain management care led by interventional pain specialists so that our patients can live their best functional lives. Our team of physicians, nurses, anesthesiologists, and staff are dedicated to ensuring that patients can improve their quality of life with pain relief that involves the use of cutting-edge technology.
We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:
Compassion. We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion.
Accountability. We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.
Respect. We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.
Excellence. We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement.
Together, we will be the most trusted source for pain management care . Our organization will grow rapidly, and we will maintain a culture of high performance.
Success will be the result of the team.
Tasks and Responsibilities:
The Referral Coordinator – Inbound is responsible for reviewing and processing incoming referrals from external providers to ensure timely access to care, primarily for new patients as well as occasionally for existing patients. This role is critical in initiating the patient care journey, working closely with referring offices, clinical teams, and patients to verify information, obtain past medical records and imaging, and schedule new patient appointments.
KEY RESPONSIBILITIES:
REFERRAL INTAKE & DOCUMENTATION
Receive and process inbound referrals from external providers via eFax, EMR, phone, email, or third-party platforms.
Review referral documents for completeness and accuracy, including diagnosis, insurance, and provider information.
Input referral data into the EMR (e.g., eClinicalWorks), create patient’s chart, and promptly reach out to schedule.
Monitor open referrals, making repeated contact attempts to patient over several days via call and text until scheduled.
Track reasons referrals are not scheduled within the EMR and provide updates back to referring provider partners.
Field incoming calls from referral sources, referred new patients, and self-referrals to coordinate scheduling process.
Screen self-referrals (patients who found us online or through word-of-mouth) to understand their condition and past treatment history based on our patient criteria and defined screening scripts prior to scheduling.
PATIENT SUPPORT
Contact patients to inform them of appointment details, pre-visit instructions, and next steps.
Provide guidance on navigating referred services (e.g., imaging centers, specialists).
Address patient questions and coordinate logistics to minimize delays.
PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more!
Education and Experience:
High school diploma or equivalent required; associate degree or healthcare training a plus.
1–2 years of experience in a healthcare referral, scheduling, or front office coordination role.
Working knowledge of insurance requirements and prior authorization protocols.
Strong communication, customer service, and organizational skills.
Experience with electronic medical records (eCW preferred).
Ability to multitask while maintaining accuracy and attention to detail.
About the Practice:
Comprehensive Pain Consultants of the Carolinas (CPC) was founded in 2009, and until 2017, was only providing outpatient contracted services in hospitals. In 2017, CPC opened its first freestanding clinic in Marion, NC. Today, CPC is the largest interventional pain management group in Western North Carolina, with four freestanding clinics featuring procedure rooms and six freestanding feeder clinics staffed by a midlevel provider. Across its freestanding clinic and hospital footprint, CPC’s primary patient services include diagnosis and treatment of chronic conditions, including neck and back pain, headaches and migraines, fibromyalgia, cancer pain, diabetic and joint pain, arthritis, neuropathic pain, sciatica, and complex regional pain syndrome.
Comprehensive Pain Consultants of the Carolinas is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients’ pain and help them live their best lives possible.
PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
Qualifications
PROFESSIONAL QUALIFICATIONS:
High school diploma or equivalent required; associate degree or healthcare training a plus.
1–2 years of experience in a healthcare referral, scheduling, or front office coordination role.
Working knowledge of insurance requirements and prior authorization protocols.
Strong communication, customer service, and organizational skills.
Experience with electronic medical records (eCW preferred).
Ability to multitask while maintaining accuracy and attention to detail.
Full job record
| Job ID | 4639c203fa180d036d998f7498fc977d4d8ad72b |
| Org ID | c00f0a12-e60d-4559-a4cb-777d241ca29f |
| Source ID | 027b6cf0-7050-4cd9-a442-cbf1e30b6806 |
| Board ID | 027b6cf0-7050-4cd9-a442-cbf1e30b6806 |
| Provider | paycom |
| Provider Job Key | 183963 |
| Title | Referral Coordinator-Inbound (10495) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | CPC Asheville HQ - Asheville, NC 28803; 310 Overlook Road, Asheville, NC, 28803, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NC |
| City | Asheville |
| Salary Raw | $21.00 - $25.00 Hourly |
| Salary Min | 21 |
| Salary Max | 25 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=183963&clientkey=71BEE2A920A33C596BB5A2580A52CFEB |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=183963&clientkey=71BEE2A920A33C596BB5A2580A52CFEB |
| First Seen At | 2026-05-31 19:04:21Z |
| Last Seen At | 2026-06-06 18:48:47Z |
| Last Checked At | 2026-06-06 18:48:47Z |
| Last Changed At | 2026-05-31 19:04:21Z |
| Inactive At | — |
| Source Posted At | 2026-05-28 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=71BEE2A920A33C596BB5A2580A52CFEB/date=2026-06-06/2026-06-06T18-48-45-772Z-83f069f65d5482754818c9159c7f8466d3bd7db4a7492b7b0b8b81ddaf3f8de4.json |
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"description": "<h2 data-testid=\"typography\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><strong>Comprehensive Pain Consultants</strong>, a PartnerCare affiliated company, is seeking a full-time <strong>Referral Coordinator-Inbound</strong>, to join our growing and established practice in<strong> West Asheville, NC. </strong></span></span></h2>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible. </span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">We are committed to the betterment of our communities by providing comprehensive pain management care led by interventional pain specialists so that our patients can live their best functional lives. Our team of physicians, nurses, anesthesiologists, and staff are dedicated to ensuring that patients can improve their quality of life with pain relief that involves the use of cutting-edge technology.</span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\"><strong>Compassion. </strong>We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion. </span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\"><strong>Accountability. </strong>We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\"><strong>Respect.</strong> We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\"><strong>Excellence. </strong>We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement. </span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Together, we will be the most trusted source for pain management care<strong>. </strong>Our organization will grow rapidly, and we will maintain a culture of high performance.</span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Success will be the result of the team.</span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\"><strong>Tasks and Responsibilities:</strong></span></span></p>\r\n\r\n<p paraeid=\"{a0788ffa-3ef6-4c71-b2ad-fbacdb947760}{230}\" paraid=\"949753010\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">The Referral Coordinator – Inbound is responsible for reviewing and processing incoming referrals from external providers to ensure timely access to care, primarily for new patients as well as occasionally for existing patients. This role is critical in initiating the patient care journey, working closely with referring offices, clinical teams, and patients to verify information, obtain past medical records and imaging, and schedule new patient appointments. </span></span></p>\r\n\r\n<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{11}\" paraid=\"610582063\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">KEY RESPONSIBILITIES: </span></span></p>\r\n\r\n<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{24}\" paraid=\"1025096055\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">REFERRAL INTAKE & DOCUMENTATION </span></span></p>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{31}\" paraid=\"1778939411\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Receive and process inbound referrals from external providers via eFax, EMR, phone, email, or third-party platforms. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{53}\" paraid=\"1638308130\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Review referral documents for completeness and accuracy, including diagnosis, insurance, and provider information. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{59}\" paraid=\"1330482230\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Input referral data into the EMR (e.g., eClinicalWorks), create patient’s chart, and promptly reach out to schedule. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"4\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{79}\" paraid=\"523694634\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Monitor open referrals, making repeated contact attempts to patient over several days via call and text until scheduled. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"5\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{91}\" paraid=\"1044237827\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Track reasons referrals are not scheduled within the EMR and provide updates back to referring provider partners. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"6\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{103}\" paraid=\"1978861362\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Field incoming calls from referral sources, referred new patients, and self-referrals to coordinate scheduling process. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"7\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{113}\" paraid=\"396170811\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Screen self-referrals (patients who found us online or through word-of-mouth) to understand their condition and past treatment history based on our patient criteria and defined screening scripts prior to scheduling. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{127}\" paraid=\"704903654\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">PATIENT SUPPORT </span></span></p>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"8\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{161}\" paraid=\"502268772\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Contact patients to inform them of appointment details, pre-visit instructions, and next steps. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"9\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{179}\" paraid=\"465487471\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Provide guidance on navigating referred services (e.g., imaging centers, specialists). </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"10\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{185}\" paraid=\"13582121\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Address patient questions and coordinate logistics to minimize delays. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\"><strong>PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more!</strong> </span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\"><strong>Education and Experience:</strong></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"14\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{223}\" paraid=\"399330810\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">High school diploma or equivalent required; associate degree or healthcare training a plus. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"15\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{229}\" paraid=\"976568184\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">1–2 years of experience in a healthcare referral, scheduling, or front office coordination role. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"16\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{235}\" paraid=\"667990952\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Working knowledge of insurance requirements and prior authorization protocols. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"17\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{241}\" paraid=\"230418032\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Strong communication, customer service, and organizational skills. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"18\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{247}\" paraid=\"2089031762\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Experience with electronic medical records (eCW preferred). </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"19\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" data-listid=\"20\" role=\"listitem\">\r\n\t<p paraeid=\"{7f22de0d-6e50-4b19-bd67-562f2a2cceab}{253}\" paraid=\"1923483260\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Ability to multitask while maintaining accuracy and attention to detail. </span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\"><strong>About the Practice:</strong> </span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Comprehensive Pain Consultants of the Carolinas (CPC) was founded in 2009, and until 2017, was only providing outpatient contracted services in hospitals. In 2017, CPC opened its first freestanding clinic in Marion, NC. Today, CPC is the largest interventional pain management group in Western North Carolina, with four freestanding clinics featuring procedure rooms and six freestanding feeder clinics staffed by a midlevel provider. Across its freestanding clinic and hospital footprint, CPC’s primary patient services include diagnosis and treatment of chronic conditions, including neck and back pain, headaches and migraines, fibromyalgia, cancer pain, diabetic and joint pain, arthritis, neuropathic pain, sciatica, and complex regional pain syndrome. </span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\">Comprehensive Pain Consultants of the Carolinas is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients’ pain and help them live their best lives possible. </span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"display:block;font-size:14px;\"><em>PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.</em></span></span></p>\r\n\r\n<h2 data-testid=\"typography\"> </h2>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Referral Coordinator-Inbound (10495)\",\"identifier\":\"J0SV01183963\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/71BEE2A920A33C596BB5A2580A52CFEB/jobs/183963\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=71BEE2A920A33C596BB5A2580A52CFEB\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":21,\"maxValue\":25,\"unitText\":\"\"}},\"datePosted\":\"2026-05-28\",\"description\":\"Job DetailsJob Location: CPC Asheville HQ - Asheville, NC 28803Education Level: NoneSalary Range: $21.00 - $25.00 HourlyTravel Percentage: NoneComprehensive Pain Consultants, a PartnerCare affiliated company, is seeking a full-time Referral Coordinator-Inbound, to join our growing and established practice in West Asheville, NC. \\r\\n\\r\\nOur practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible. \\r\\n\\r\\nWe are committed to the betterment of our communities by providing comprehensive pain management care led by interventional pain specialists so that our patients can live their best functional lives. Our team of physicians, nurses, anesthesiologists, and staff are dedicated to ensuring that patients can improve their quality of life with pain relief that involves the use of cutting-edge technology.\\r\\n\\r\\nWe believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:\\r\\n\\r\\n\\r\\n\\tCompassion. We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion. \\r\\n\\tAccountability. We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.\\r\\n\\tRespect. We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.\\r\\n\\tExcellence. We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement. \\r\\n\\r\\n\\r\\nTogether, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance.\\r\\n\\r\\nSuccess will be the result of the team.\\r\\n\\r\\nTasks and Responsibilities:\\r\\n\\r\\nThe Referral Coordinator – Inbound is responsible for reviewing and processing incoming referrals from external providers to ensure timely access to care, primarily for new patients as well as occasionally for existing patients. This role is critical in initiating the patient care journey, working closely with referring offices, clinical teams, and patients to verify information, obtain past medical records and imaging, and schedule new patient appointments. \\r\\n\\r\\nKEY RESPONSIBILITIES: \\r\\n\\r\\nREFERRAL INTAKE & DOCUMENTATION \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tReceive and process inbound referrals from external providers via eFax, EMR, phone, email, or third-party platforms. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tReview referral documents for completeness and accuracy, including diagnosis, insurance, and provider information. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tInput referral data into the EMR (e.g., eClinicalWorks), create patient’s chart, and promptly reach out to schedule. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMonitor open referrals, making repeated contact attempts to patient over several days via call and text until scheduled. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tTrack reasons referrals are not scheduled within the EMR and provide updates back to referring provider partners. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tField incoming calls from referral sources, referred new patients, and self-referrals to coordinate scheduling process. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tScreen self-referrals (patients who found us online or through word-of-mouth) to understand their condition and past treatment history based on our patient criteria and defined screening scripts prior to scheduling. \\r\\n\\t\\r\\n\\r\\n\\r\\nPATIENT SUPPORT \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tContact patients to inform them of appointment details, pre-visit instructions, and next steps. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProvide guidance on navigating referred services (e.g., imaging centers, specialists). \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAddress patient questions and coordinate logistics to minimize delays. \\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more! \\r\\n\\r\\n \\r\\n\\r\\nEducation and Experience:\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh school diploma or equivalent required; associate degree or healthcare training a plus. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t1–2 years of experience in a healthcare referral, scheduling, or front office coordination role. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tWorking knowledge of insurance requirements and prior authorization protocols. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tStrong communication, customer service, and organizational skills. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience with electronic medical records (eCW preferred). \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to multitask while maintaining accuracy and attention to detail. \\r\\n\\t\\r\\n\\r\\n\\r\\nAbout the Practice: \\r\\n\\r\\nComprehensive Pain Consultants of the Carolinas (CPC) was founded in 2009, and until 2017, was only providing outpatient contracted services in hospitals. In 2017, CPC opened its first freestanding clinic in Marion, NC. Today, CPC is the largest interventional pain management group in Western North Carolina, with four freestanding clinics featuring procedure rooms and six freestanding feeder clinics staffed by a midlevel provider. Across its freestanding clinic and hospital footprint, CPC’s primary patient services include diagnosis and treatment of chronic conditions, including neck and back pain, headaches and migraines, fibromyalgia, cancer pain, diabetic and joint pain, arthritis, neuropathic pain, sciatica, and complex regional pain syndrome. \\r\\n\\r\\n \\r\\n\\r\\nComprehensive Pain Consultants of the Carolinas is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. 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This role is critical in initiating the patient care journey, working closely with referring offices, clinical teams, and patients to verify information, obtain past medical records and imaging, and schedule new patient appointments. \\r\\n\\r\\nKEY RESPONSIBILITIES: \\r\\n\\r\\nREFERRAL INTAKE & DOCUMENTATION \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tReceive and process inbound referrals from external providers via eFax, EMR, phone, email, or third-party platforms. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tReview referral documents for completeness and accuracy, including diagnosis, insurance, and provider information. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tInput referral data into the EMR (e.g., eClinicalWorks), create patient’s chart, and promptly reach out to schedule. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMonitor open referrals, making repeated contact attempts to patient over several days via call and text until scheduled. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tTrack reasons referrals are not scheduled within the EMR and provide updates back to referring provider partners. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tField incoming calls from referral sources, referred new patients, and self-referrals to coordinate scheduling process. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tScreen self-referrals (patients who found us online or through word-of-mouth) to understand their condition and past treatment history based on our patient criteria and defined screening scripts prior to scheduling. \\r\\n\\t\\r\\n\\r\\n\\r\\nPATIENT SUPPORT \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tContact patients to inform them of appointment details, pre-visit instructions, and next steps. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProvide guidance on navigating referred services (e.g., imaging centers, specialists). \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAddress patient questions and coordinate logistics to minimize delays. \\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more! \\r\\n\\r\\n \\r\\n\\r\\nEducation and Experience:\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh school diploma or equivalent required; associate degree or healthcare training a plus. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t1–2 years of experience in a healthcare referral, scheduling, or front office coordination role. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tWorking knowledge of insurance requirements and prior authorization protocols. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tStrong communication, customer service, and organizational skills. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience with electronic medical records (eCW preferred). \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to multitask while maintaining accuracy and attention to detail. \\r\\n\\t\\r\\n\\r\\n\\r\\nAbout the Practice: \\r\\n\\r\\nComprehensive Pain Consultants of the Carolinas (CPC) was founded in 2009, and until 2017, was only providing outpatient contracted services in hospitals. 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}Get this page with API
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