Home › Companies › Ecsr Fa Us2 Oraclecloud Com CX 1 › Member Services Rep TERM
Member Services Rep TERM
Ecsr Fa Us2 Oraclecloud Com CX 1 · Nashville, TN, United States · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Ecsr Fa Us2 Oraclecloud Com CX 1 |
| Title | Member Services Rep TERM |
| Normalized title | - |
| Department / team | University Operations |
| Location | Nashville, TN, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-16 / 2026-06-17 |
| Changed / last seen | 2026-06-20 / 2026-06-21 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ecsr Fa Us2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Nashville. | Open |
| Department jobs | Active postings in University Operations. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ecsr Fa Us2 Oraclecloud Com CX 1 |
| Source | 3664dde8-6061-4d3c-9a7b-1d7a789d2753 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
NOTE: This is a Term position scheduled to end on October 1, 2026. A Term position is a staff position that generally exists for a period longer than six months but is not expected to last beyond one year. Although the position has an anticipated end date of October 1, 2026, staff who accept term positions are not guaranteed employment for the entire period and are employed for indefinite periods within the limits of the appointment. There are no guarantees of continued employment, either during the term of the appointment or after the position ends.
The Member Services Representative serves as a primary liaison between Vanderbilt Credit Union and its members. This front-line role is responsible for delivering exceptional service by assisting members with transactions, opening new accounts, providing education on products and services, and resolving concerns with professionalism and efficiency. The ideal candidate will foster trust, promote financial wellness, and support the credit union’s mission through reliable and optimistic service.
Duties and Responsibilities: Member Services (70%)
Greet and assist members in person, by phone, or by email with professionalism and care.
Process routine financial transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments.
Open and maintain member accounts, ensuring all documentation is complete and accurate.
Address member inquiries, resolve issues, and refer complex matters to the appropriate staff member.
Proactively identify member needs and recommend appropriate credit union products and services.
Educate members on credit union services, online banking tools, and basic financial literacy.
Assist members with account balancing, direct deposit setups, and payroll deduction forms.
Mail receipts, checks, and documentation in accordance with credit union procedures.
Maintain a positive, honest, and service-oriented attitude at all times.
Branch Operations (10%)
Operate in full compliance with applicable laws, regulations, and internal procedures.
Keep current with updates to services, policies, and transaction procedures.
Maintain accurate account records and ensure data integrity.
Exhibit reliability, professionalism, and a willingness to solve problems independently and collaboratively.
Teller (10%)
Provide backup support at the teller line as needed.
Process basic teller transactions with speed, accuracy, and attention to detail.
Administrative (10%)
Mentor and coach junior staff as needed, supporting a culture of growth and development.
Perform additional duties or special projects as assigned by the President.
Qualifications
High school diploma or equivalent required; college coursework or degree preferred. 1–3 years of experience in customer service, preferably in a financial institution. Strong communication and problem-solving skills. Attention to detail and a commitment to maintaining confidentiality. Ability to navigate computer systems and banking platforms. A positive, member-focused attitude with a willingness to learn and grow.
Company
At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville , Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice.
We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story.
Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.
Full job record
| Job ID | 4615c90b2663ab89124715e08496b094021b1a88 |
| Org ID | 0d2e39cf-1616-4992-a88e-a87018fc8c2a |
| Source ID | 3664dde8-6061-4d3c-9a7b-1d7a789d2753 |
| Board ID | 3664dde8-6061-4d3c-9a7b-1d7a789d2753 |
| Provider | oracle_hcm |
| Provider Job Key | 10008474 |
| Title | Member Services Rep TERM |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Nashville, TN, United States |
| Department | University Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | TN |
| City | Nashville |
| Salary Raw | Description NOTE: This is a Term position scheduled to end on October 1, 2026. A Term position is a staff position that generally exists for a period longer than six months but is not expected to last beyond one year. Although the position has an anticipated end date of October 1, 2026, staff who accept term positions are not guaranteed employment for the entire period and are employed for indefinite periods within the limits of the appointment. There are no guarantees of continued employment, either during the term of the appointment or after the position ends. The Member Services Representative serves as a primary liaison between Vanderbilt Credit Union and its members. This front-line role is responsible for delivering exceptional service by assisting members with transactions, opening new accounts, providing education on products and services, and resolving concerns with professionalism and efficiency. The ideal candidate will foster trust, promote financial wellness, and support the credit union’s mission through reliable and optimistic service. Duties and Responsibilities: Member Services (70%) Greet and assist members in person, by phone, or by email with professionalism and care. Process routine financial transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments. Open and maintain member accounts, ensuring all documentation is complete and accurate. Address member inquiries, resolve issues, and refer complex matters to the appropriate staff member. Proactively identify member needs and recommend appropriate credit union products and services. Educate members on credit union services, online banking tools, and basic financial literacy. Assist members with account balancing, direct deposit setups, and payroll deduction forms. Mail receipts, checks, and documentation in accordance with credit union procedures. Maintain a positive, honest, and service-oriented attitude at all times. Branch Operations (10%) Operate in full compliance with applicable laws, regulations, and internal procedures. Keep current with updates to services, policies, and transaction procedures. Maintain accurate account records and ensure data integrity. Exhibit reliability, professionalism, and a willingness to solve problems independently and collaboratively. Teller (10%) Provide backup support at the teller line as needed. Process basic teller transactions with speed, accuracy, and attention to detail. Administrative (10%) Mentor and coach junior staff as needed, supporting a culture of growth and development. Perform additional duties or special projects as assigned by the President. Qualifications High school diploma or equivalent required; college coursework or degree preferred. 1–3 years of experience in customer service, preferably in a financial institution. Strong communication and problem-solving skills. Attention to detail and a commitment to maintaining confidentiality. Ability to navigate computer systems and banking platforms. A positive, member-focused attitude with a willingness to learn and grow. Company At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville , Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice. We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story. Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://ecsr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10008474 |
| Apply URL | https://ecsr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10008474 |
| First Seen At | 2026-06-17 11:15:33Z |
| Last Seen At | 2026-06-21 12:07:00Z |
| Last Checked At | 2026-06-21 12:07:00Z |
| Last Changed At | 2026-06-20 11:59:56Z |
| Inactive At | — |
| Source Posted At | 2026-06-16 13:25:05Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ecsr.fa.us2.oraclecloud.com|CX_1/date=2026-06-21/2026-06-21T12-06-50-211Z-cd767a7ce26630a3091268278335da2b6e46306803e691990671d17bb4f362a6.json |
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"ExternalDescriptionStr": "<p style=\"margin: 0.15pt 0in 0.0001pt; text-indent: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\"><strong>NOTE:</strong> This is a Term position scheduled to end on October 1, 2026. A Term position is a staff position that generally exists for a period longer than six months but is not expected to last beyond one year. Although the position has an anticipated end date of October 1, 2026, staff who accept term positions are not guaranteed employment for the entire period and are employed for indefinite periods within the limits of the appointment. There are no guarantees of continued employment, either during the term of the appointment or after the position ends.</span></span></p><p style=\"margin: 0.15pt 0in 0.0001pt; text-indent: 0in;\"> </p><p style=\"margin: 0.15pt 0in 0.0001pt; text-indent: 0in;\"> </p><p style=\"margin: 0.15pt 0in 0.0001pt; text-indent: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\">The Member Services Representative serves as a primary liaison between Vanderbilt Credit Union and its members. This front-line role is responsible for delivering exceptional service by assisting members with transactions, opening new accounts, providing education on products and services, and resolving concerns with professionalism and efficiency. The ideal candidate will foster trust, promote financial wellness, and support the credit union’s mission through reliable and optimistic service.</span></span></p><h1><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\">Duties</span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 12pt;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.05pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Responsibilities:</span></span></h1><p style=\"margin: 0.05pt 0in 0.0001pt; text-indent: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\"><u>Member</u></span><span style=\"font-size: 12pt; letter-spacing: -0.3pt;\"><u> </u></span><span style=\"font-size: 12pt;\"><u>Services</u></span><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\"><u> </u></span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\"><u>(70%)</u></span></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li class=\"ortl-align-justify\"><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;\">Greet and assist members in person, by phone, or by email with professionalism and care.</p></li><li class=\"ortl-align-justify\"><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;\">Process routine financial transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments.</p></li><li class=\"ortl-align-justify\"><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;\">Open and maintain member accounts, ensuring all documentation is complete and accurate.</p></li><li class=\"ortl-align-justify\"><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;\">Address member inquiries, resolve issues, and refer complex matters to the appropriate staff member.</p></li><li class=\"ortl-align-justify\"><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;\">Proactively identify member needs and recommend appropriate credit union products and services.</p></li><li class=\"ortl-align-justify\"><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;\">Educate members on credit union services, online banking tools, and basic financial literacy.</p></li><li class=\"ortl-align-justify\"><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;\">Assist members with account balancing, direct deposit setups, and payroll deduction forms.</p></li><li class=\"ortl-align-justify\"><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;\">Mail receipts, checks, and documentation in accordance with credit union procedures.</p></li><li class=\"ortl-align-justify\"><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;\">Maintain a positive, honest, and service-oriented attitude at all times.</p></li></ul><p style=\"margin-left: 0in; text-indent: 0in;\"> </p><p style=\"line-height: 12.6pt; margin-left: 0in; text-indent: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\"><u>Branch</u></span><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\"><u> </u></span><span style=\"font-size: 12pt;\"><u>Operations</u></span><span style=\"font-size: 12pt; letter-spacing: -0.35pt;\"><u> </u></span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\"><u>(10%)</u></span></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Operate in full compliance with applicable laws, regulations, and internal procedures.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Keep current with updates to services, policies, and transaction procedures.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Maintain accurate account records and ensure data integrity.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Exhibit reliability, professionalism, and a willingness to solve problems independently and collaboratively.</p><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"> </p></li></ul><p style=\"margin-left: 0in; text-indent: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\"><u>Teller</u></span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\"><u> </u></span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\"><u>(10%)</u></span></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Provide backup support at the teller line as needed.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Process basic teller transactions with speed, accuracy, and attention to detail.</p></li></ul><p style=\"margin-left: 0in; text-indent: 0in;\"> </p><p style=\"line-height: 12.6pt; margin-left: 0in; text-indent: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\"><u>Administrative</u></span><span style=\"font-size: 12pt; letter-spacing: -0.65pt;\"><u> </u></span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\"><u>(10%)</u></span></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Mentor and coach junior staff as needed, supporting a culture of growth and development.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Perform additional duties or special projects as assigned by the President.</p><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"> </p></li></ul><p><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\"><u>Qualifications</u></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\">High school diploma or equivalent required; college coursework or degree preferred.</span></span></li><li><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\">1–3 years of experience in customer service, preferably in a financial institution.</span></span></li><li><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\">Strong communication and problem-solving skills.</span></span></li><li><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\">Attention to detail and a commitment to maintaining confidentiality.</span></span></li><li><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\">Ability to navigate computer systems and banking platforms.</span></span></li><li><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 12pt;\">A positive, member-focused attitude with a willingness to learn and grow.</span></span></li></ul><p style=\"margin-top: 0.1pt;\"> </p>",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/4615c90b2663ab89124715e08496b094021b1a88?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/0d2e39cf-1616-4992-a88e-a87018fc8c2aJSONGET https://api.bluedoor.sh/job-postings/v1/sources/3664dde8-6061-4d3c-9a7b-1d7a789d2753JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/4615c90b2663ab89124715e08496b094021b1a88/eventsJSON