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Business Process Analyst I

Jobs Middlesexsavings Icims Com · Westborough, MA, US · Active · $55,243–$91,158 / day · iCIMS

Job facts

FieldValue
CompanyJobs Middlesexsavings Icims Com
TitleBusiness Process Analyst I
Normalized title-
Department / teamIT/Operations - Business Analysis
LocationWestborough, MA, United States
Work model-
Employment typeFull Time
Salary$55,243–$91,158 / day
Statusactive
ATS provideriCIMS
Posted / first seen2024-06-06 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from Jobs Middlesexsavings Icims Com.Open
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City jobsActive postings in Westborough.Open
Department jobsActive postings in IT/Operations - Business Analysis.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyJobs Middlesexsavings Icims Com
Sourced09bf556-c415-456d-aea2-f0bdc15e7344
ATS provideriCIMS

Description

Overview The Business Process Analyst I role is to assess business requirements and make evidence-based recommendations to support process improvements. The Business Process Analyst I will work closely with business line staff to understand operational processes and is required to become familiar with necessary business line applications used to complete daily tasks and processes. Additional responsibilities include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with client expectations. Perform any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Responsibilities Identify business needs; determining internal workflows and business processes; monitoring progress and results; recognizing and capitalizing on improvement opportunities. Meet with business lines to discuss areas of focus and improvement for efficiency in terms of both performance and cost. Collaborate with business and IT leaders to create new process designs. Design workflow and process strategies to improve business performance. Document business process modeling activities for future reference. Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during UAT process. Work closely with the Business Process Manager to manage and maintain Software Development Life Cycle (SDLC) processes and templates. Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders. Performs related and unrelated duties as may be required. Assists with IT Department Projects as required. Requirements Education Bachelor's Degree in business, information systems or equivalent work experience is required Work Experience 3+ years experience in retail banking, loan or bank operations is preferred Additional Requirements Dedicated team player with the ability to communicate effectively with all levels within the company. Must have a valid driver’s license. Regular travel to bank sites required. Must have schedule flexibility and be able to work extended hours and weekends. Demonstrated work experience in the assessment and documentation of complex manual or automated business processes. Have a strong command of the Microsoft Productivity Stack (Word, PowerPoint, Excel, Visio). Good organizational, communication, interpersonal and problem-solving skills are necessary. Have a working knowledge of SharePoint 2019. Expected Pay Range The expected annual pay range for this role is $55,243 to $91,158. This pay range is the annual salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities

Full job record

Job ID45992515ae4f5d45dd703f18cd1af8d4bc51a3a1
Org ID9a531840-92c7-4e03-8e5f-202f0ec7126e
Source IDd09bf556-c415-456d-aea2-f0bdc15e7344
Board IDd09bf556-c415-456d-aea2-f0bdc15e7344
Providericims
Provider Job Key5711
TitleBusiness Process Analyst I
Normalized Title
Statusactive
Activeyes
Location TextWestborough, MA, US
DepartmentIT/Operations - Business Analysis
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionMA
CityWestborough
Salary RawOverview The Business Process Analyst I role is to assess business requirements and make evidence-based recommendations to support process improvements. The Business Process Analyst I will work closely with business line staff to understand operational processes and is required to become familiar with necessary business line applications used to complete daily tasks and processes. Additional responsibilities include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with client expectations. Perform any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Responsibilities Identify business needs; determining internal workflows and business processes; monitoring progress and results; recognizing and capitalizing on improvement opportunities. Meet with business lines to discuss areas of focus and improvement for efficiency in terms of both performance and cost. Collaborate with business and IT leaders to create new process designs. Design workflow and process strategies to improve business performance. Document business process modeling activities for future reference. Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during UAT process. Work closely with the Business Process Manager to manage and maintain Software Development Life Cycle (SDLC) processes and templates. Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders. Performs related and unrelated duties as may be required. Assists with IT Department Projects as required. Requirements Education Bachelor's Degree in business, information systems or equivalent work experience is required Work Experience 3+ years experience in retail banking, loan or bank operations is preferred Additional Requirements Dedicated team player with the ability to communicate effectively with all levels within the company. Must have a valid driver’s license. Regular travel to bank sites required. Must have schedule flexibility and be able to work extended hours and weekends. Demonstrated work experience in the assessment and documentation of complex manual or automated business processes. Have a strong command of the Microsoft Productivity Stack (Word, PowerPoint, Excel, Visio). Good organizational, communication, interpersonal and problem-solving skills are necessary. Have a working knowledge of SharePoint 2019. Expected Pay Range The expected annual pay range for this role is $55,243 to $91,158. This pay range is the annual salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities
Salary Min55,243
Salary Max91,158
Salary CurrencyUSD
Salary Periodday
Source URLhttps://jobs-middlesexsavings.icims.com/jobs/5711/business-process-analyst-i/job
Apply URLhttps://jobs-middlesexsavings.icims.com/jobs/5711/business-process-analyst-i/job
First Seen At2026-05-31 18:47:15Z
Last Seen At2026-06-06 08:35:30Z
Last Checked At2026-06-06 08:35:30Z
Last Changed At2026-06-06 08:35:30Z
Inactive At
Source Posted At2024-06-06 08:35:30Z
Source Updated At2026-05-12 15:07:41Z
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=icims/board=jobs-middlesexsavings.icims.com/date=2026-06-06/2026-06-06T08-35-29-320Z-d41aade4becc71ddbff1d6c1986dccd70343c6c25455bb459499fd4b96ff6385.json
Event Fields
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Parsed Structured
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Extensions
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