Sr. Director, Information Technology (North America)

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    "requisitionDescription": "<div><div><h1 style=\"margin-left:0in;\" data-pasted=\"true\">Location</h1><p style=\"margin-left:0in;\">Boston Headquarters</p><h1 style=\"margin-left:0in;\">Scope</h1><p style=\"margin-left:0in;\">North America&nbsp;</p><h1 style=\"margin-left:0in;\">Position Overview</h1><p style=\"margin-left:0in;\">ABCorp is seeking a Sr. Director of Information Technology to lead and modernize the company&rsquo;s technology architecture across North America. This role will be responsible for designing and operating a secure, resilient, and scalable enterprise IT environment that supports ABCorp&rsquo;s manufacturing, personalization, and digital solutions businesses.</p><p style=\"margin-left:0in;\">The Sr. Director of IT will play a central role in ensuring that ABCorp&rsquo;s technology infrastructure enables the business to execute its strategic priorities &mdash; including secure payment card manufacturing, instant issuance, digital authentication, omnichannel engagement, and additive manufacturing (3D).</p><p style=\"margin-left:0in;\">This position will focus heavily on enterprise architecture, cloud infrastructure, ERP optimization, global system performance, data management, and logical security, ensuring ABCorp&rsquo;s platforms meet the stringent requirements of PCI-regulated environments and global manufacturing operations.</p><p style=\"margin-left:0in;\">Based in Boston, the Sr. Director of IT will lead the IT organization supporting facilities across North America, ensuring systems operate seamlessly while maintaining high availability and low latency.</p><h1 style=\"margin-left:0in;\">Key Responsibilities</h1><p style=\"margin-left:0in;\">Enterprise Technology Strategy<br>&nbsp;&bull; Develop and execute ABCorp&rsquo;s &nbsp;IT strategy, ensuring technology platforms support the company&rsquo;s operational and commercial growth.<br>&nbsp;&bull; Architect scalable systems that enable ABCorp to deliver advanced capabilities across payments, secure identity, instant issuance, and additive manufacturing.<br>&nbsp;&bull; Align IT architecture with the company&rsquo;s broader goals of operational resilience, ecosystem partnerships, and innovation.</p><p style=\"margin-left:0in;\">Global Cloud &amp; Infrastructure Architecture<br>&nbsp;&bull; Design and manage a secure hybrid-cloud architecture supporting global operations while minimizing system latency across North America&nbsp;<br>&nbsp;&bull; Ensure enterprise platforms (including ERP and related operational systems) perform reliably across all North American facilities.<br>&nbsp;&bull; Oversee data center strategy, networking, cloud infrastructure, and disaster recovery.</p><p style=\"margin-left:0in;\">ERP and Operational Systems Leadership<br>&nbsp;&bull; Lead the optimization and integration of ABCorp&rsquo;s ERP platform and supporting systems, including production scheduling and operational workflows.<br>&nbsp;&bull; Ensure ERP architecture supports manufacturing operations, personalization, logistics, and fulfillment across multiple facilities.<br>&nbsp;&bull; Drive improvements in system interoperability and automation across business units.</p><p style=\"margin-left:0in;\">Data Architecture &amp; Master Data Management<br>&nbsp;&bull; Establish a robust enterprise data architecture enabling ABCorp to centralize, govern, and leverage its data effectively.<br>&nbsp;&bull; Implement strong master data management practices across customers, products, manufacturing data, and financial systems.<br>&nbsp;&bull; Enable advanced analytics and data-driven decision making across the organization.</p><p style=\"margin-left:0in;\">Security &amp; Compliance<br>&nbsp;&bull; Oversee enterprise logical security architecture, ensuring compliance with PCI DSS and other relevant security standards.<br>&nbsp;&bull; Implement robust security controls across cloud, infrastructure, applications, and manufacturing systems.<br>&nbsp;&bull; Partner closely with security and compliance teams to ensure ABCorp maintains the highest standards of data protection and operational security.</p><p style=\"margin-left:0in;\">Global IT Operations<br>&nbsp;&bull; Lead IT support across ABCorp&rsquo;s footprint, ensuring operational continuity and system reliability.<br>&nbsp;&bull; Establish strong service delivery processes supporting manufacturing plants, corporate teams, and customer-facing systems.<br>&nbsp;&bull; Ensure high availability, resilience, and disaster recovery readiness across all platforms.</p><p style=\"margin-left:0in;\">Technology Enablement for Business Innovation<br>&nbsp;&bull; Architect systems that allow the company to execute emerging technology initiatives, including advanced payment solutions, digital identity, and integrated customer engagement platforms.<br>&nbsp;&bull; Ensure ABCorp&rsquo;s technology stack supports new product launches, ecosystem partnerships, and customer integrations.</p><p style=\"margin-left:0in;\">Leadership &amp; Organizational Development<br>&nbsp;&bull; Build and lead a high-performing IT organization.<br>&nbsp;&bull; Partner with executive leadership across operations, sales, finance, and product teams to align technology investments with strategic priorities.<br>&nbsp;&bull; Establish strong governance and project management frameworks for technology initiatives.</p><h1 style=\"margin-left:0in;\">Qualifications</h1><p style=\"margin-left:0in;\">&bull; 15+ years of enterprise IT leadership experience, with significant experience in infrastructure and enterprise architecture.<br>&nbsp;&bull; Demonstrated experience managing ERP systems in complex operational environments, ideally including manufacturing or regulated industries.<br>&nbsp;&bull; Deep expertise in cloud architecture, hybrid infrastructure, and global system performance optimization.<br>&nbsp;&bull; Experience operating in PCI-regulated environments or similarly high-security environments.<br>&nbsp;&bull; Strong understanding of enterprise data architecture and master data management.<br>&nbsp;&bull; Proven ability to lead global IT teams and complex technology transformations.</p><h1 style=\"margin-left:0in;\">Preferred Experience</h1><p style=\"margin-left:0in;\">&bull; Experience in payments, fintech, secure manufacturing, or identity technologies.<br>&nbsp;&bull; Background supporting manufacturing operations or distributed production environments.<br>&nbsp;&bull; Familiarity with PCI DSS, secure data environments, and high-assurance security frameworks.<br>&nbsp;&bull; Experience working with teams across North America.</p><h1 style=\"margin-left:0in;\">Leadership Profile</h1><p style=\"margin-left:0in;\">The successful candidate will combine deep technical expertise with strong business judgment. This individual must be able to translate technology architecture into practical operational capability, ensuring ABCorp&rsquo;s systems are not only secure and reliable, but positioned to support the company&rsquo;s long-term growth.</p><p style=\"margin-left:0in;\">This leader will help ensure ABCorp&rsquo;s technology environment enables the organization to continue operating at the intersection of security, payments, and advanced manufacturing.</p></div></div>\n",
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