Home › Companies › 51d0da29 Fc98 497c 8015 B3d601fef2eb 19000101 000001 › Service Advisor

Service Advisor

51d0da29 Fc98 497c 8015 B3d601fef2eb 19000101 000001 · Chapel Hill, NC, US, Chapel Hill, NC · Active · ADP Workforce Now Recruiting

Job facts

Field	Value
Company	51d0da29 Fc98 497c 8015 B3d601fef2eb 19000101 000001
Title	Service Advisor
Normalized title	-
Department / team	-
Location	Chapel Hill, NC, United States
Work model	-
Employment type	-
Salary	-
Status	active
ATS provider	ADP Workforce Now Recruiting
Posted / first seen	2024-01-11 / 2026-05-31
Changed / last seen	2026-06-06 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from 51d0da29 Fc98 497c 8015 B3d601fef2eb 19000101 000001.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through ADP Workforce Now Recruiting.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Chapel Hill.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	51d0da29 Fc98 497c 8015 B3d601fef2eb 19000101 000001
Source	e5f0a3b9-ff31-42db-983b-d548cb6649ac
ATS provider	ADP Workforce Now Recruiting

Description

Service Advisor Classic Collision is now hiring a Service Advisor for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. We look forward to you joining our team! Responsibilities Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines Partners with the insurance companies to manage customers claim to insure the best customer experience Maintains communication with customers providing updates on repair process Coordinates with technicians to confirm all aspects of the damages are identified Maintains customer satisfaction scores according to company standards Perform quality inspection prior to vehicle delivery to the customer Perform other related duties as assigned Qualifications Must be at least 18 years of age Valid Driver's License Required Ability to provide clear, concise information in writing, via phone and in-person Prior collision estimating experience preferred Familiar with estimating systems CCC1 preferred I-CAR / ASE certification preferred Strong organizational skills Successful completion of background check required Behaviors/Competencies: Integrity - Respect, and accountability at every level and in every interaction Customer Service -Provide the highest level of customer service while building customer satisfaction and retention Innovation -Develops and displays innovative approaches and ideas to our business Teamwork -Contributes to building a positive team spirit. Supports everyone’s efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer: As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations: Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail [email protected] . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

Full job record

Job ID	45698b8ac7d1e62e109e335da77a22c97a227989
Org ID	62ed0465-1134-4348-81d9-34b665e14321
Source ID	e5f0a3b9-ff31-42db-983b-d548cb6649ac
Board ID	e5f0a3b9-ff31-42db-983b-d548cb6649ac
Provider	adp_workforcenow
Provider Job Key	511854
Title	Service Advisor
Normalized Title	—
Status	active
Active	yes
Location Text	Chapel Hill, NC, US, Chapel Hill, NC
Department	—
Team	—
Employment Type	—
Workplace Type	—
Remote Policy	—
Country	United States
Region	NC
City	Chapel Hill
Salary Raw	—
Salary Min	—
Salary Max	—
Salary Currency	—
Salary Period	—
Source URL	https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=51d0da29-fc98-497c-8015-b3d601fef2eb&ccId=19000101_000001&lang=en_US&type=JS&jobId=511854&jwId=9200754042069_1
Apply URL	https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=51d0da29-fc98-497c-8015-b3d601fef2eb&ccId=19000101_000001&lang=en_US&type=JS&jobId=511854&jwId=9200754042069_1
First Seen At	2026-05-31 20:56:16Z
Last Seen At	2026-06-06 13:30:15Z
Last Checked At	2026-06-06 13:30:15Z
Last Changed At	2026-06-06 13:30:15Z
Inactive At	—
Source Posted At	2024-01-11 15:19:00Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=51d0da29-fc98-497c-8015-b3d601fef2eb\|19000101_000001/date=2026-06-06/2026-06-06T13-30-04-849Z-d9aad1c5441601f3ca3c589d1df4b2265f2e852a8f15d0dd48654ca094a26680.json

Event Fields

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Parsed Structured

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Extensions

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    "requisitionDescription": "<div><div><p><br></p><p id=\"isPasted\" style=\"margin: 0in 0in 11.25pt; line-height: 106%; font-size: 15px; font-family: Calibri, sans-serif; background: white; text-align: center;\">Service Advisor</p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:106%;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style='font-size:14px;line-height:106%;font-family:\"Calibri\",sans-serif;color:#414141;'>Classic Collision is now hiring a Service Advisor for our &nbsp; &nbsp; &nbsp;location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. &nbsp;Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:106%;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style='font-size:14px;line-height:106%;font-family:\"Calibri\",sans-serif;color:#414141;'>Classic Collision offers competitive pay, benefits, and career advancement opportunities.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:106%;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style='font-size:14px;line-height:106%;font-family:\"Calibri\",sans-serif;color:#414141;'>We look forward to you joining our team!</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style=\"font-size:14px;color:#414141;\">Responsibilities</span></strong></p><ul style=\"margin-bottom:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Partners with the insurance companies to manage customers claim to insure the best customer experience</span></li><li style=\"margin: 0in 0in 8pt; line-height: normal; background: white;\">Maintains communication with customers providing updates on repair process</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Coordinates with technicians to confirm all aspects of the damages are identified</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Maintains customer satisfaction scores according to company standards</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Perform quality inspection prior to vehicle delivery to the customer</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Perform other related duties as assigned</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><span style=\"font-size:14px;color:#414141;\">Qualifications</span></strong></p><ul style=\"margin-bottom:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Must be at least 18 years of age</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Valid Driver&#39;s License Required</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Ability to provide clear, concise information in writing, via phone and in-person</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Prior collision estimating experience preferred</span></li><li style=\"margin: 0in 0in 8pt; line-height: normal; background: white;\"><span style=\"color: rgb(65, 65, 65); font-family: Calibri, sans-serif; font-size: 14px;\">Familiar with estimating systems CCC1&nbsp;</span>preferred</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">I-CAR / ASE certification preferred&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Strong organizational skills</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#414141;background:white;'><span style=\"font-size:14px;\">Successful completion of background check required</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:12.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:12.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"color:black;\">Behaviors/Competencies:</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><strong><span style=\"font-family:;font-size:11.0pt;font-family:;;\">Integrity -</span></strong><span style='font-family:\"Calibri\",sans-serif;'>Respect, and accountability at every level and in every interaction</span></li></ul><ul style=\"list-style-type: disc;margin-left:0in;\"><li><strong><span style='font-family:\"Calibri\",sans-serif;'>Customer Service</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;'>-Provide the highest level of customer service while building customer satisfaction and retention</span></li><li><strong><span style='font-family:\"Calibri\",sans-serif;'>Innovation</span></strong><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;-Develops and displays innovative approaches and ideas to our business</span></li><li><strong><span style='font-family:\"Calibri\",sans-serif;'>Teamwork</span></strong><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;-Contributes to building a positive team spirit. Supports everyone&rsquo;s efforts to succeed</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:1.0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Physical &amp; Environmental</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. &nbsp;The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. &nbsp;Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. &nbsp;In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. &nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Classic Collision is an Equal Opportunity Employer:&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Reasonable Accommodations:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. &nbsp;If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>e-mail&nbsp;</span><a href=\"mailto:[email protected]\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>[email protected]</span></a><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>. &nbsp;This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>This job description is not a complete statement of all duties and responsibilities comprising the position.</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Tahoma\",sans-serif;margin:0in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p><br></p></div></div>\n",
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}

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