HVAC Dispatcher

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  "source_hash": "1e2936ed3932507a7b2a6742c32ba8b5e736760bc3c87e29f35f25be0b5df479",
  "last_changed_at": "2026-06-06T10:20:14.873Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Woodbridge, Virginia, 22193, United States",
    "city": "Woodbridge",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 65000,
  "salary_min": 60000,
  "inferred_at": "2026-06-06T10:20:14.866Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Woodbridge, Virginia, 22193, United States",
      "city": "Woodbridge",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
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{}

{
  "list_job": {
    "id": "347",
    "isRemote": null,
    "location": {
      "city": "Woodbridge",
      "state": "Virginia"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "19207",
    "locationType": "0",
    "jobOpeningName": "HVAC Dispatcher",
    "departmentLabel": "Corporate - VA",
    "employmentStatusLabel": "FT EE (VA Residence)"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Woodbridge",
      "state": "Virginia",
      "postalCode": "22193",
      "addressCountry": "United States"
    },
    "datePosted": "2026-06-04",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">ABOUT US</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">At AB Facility Services (ABFS), we don’t just maintain buildings — we keep businesses running at their best. As a premier nationwide provider of integrated facilities management services, ABFS delivers innovative solutions that enhance operations, maximize efficiency, and reduce costs for a diverse portfolio of clients across the United States.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">As our company continues to expand, we are looking for driven professionals who are ready to grow their careers with a fast-paced, people-first organization.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Position Summary:</span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The HVAC Dispatcher is responsible for coordinating and scheduling HVAC service technicians to ensure timely response to service requests, preventive maintenance, and emergency calls. This role serves as the primary communication link between customers, technicians, and management while maintaining efficient daily operations.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Essential Duties and Responsibilities</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Schedule and dispatch HVAC technicians for service calls, maintenance visits, and installations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Prioritize emergency service requests and adjust schedules as needed.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Monitor technician routes and workloads to maximize efficiency and customer satisfaction.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Communicate appointment details, updates, and delays to customers.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain accurate records of service calls, work orders, and technician assignments.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Coordinate with technicians regarding parts availability, job status, and customer requirements.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Track job completion and ensure all documentation is properly submitted.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Respond to customer inquiries and resolve scheduling issues in a professional manner.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assist with invoicing, data entry, and administrative tasks as needed.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure compliance with company policies, safety procedures, and service standards.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Qualifications</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">High school diploma or equivalent required; associate degree preferred.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Previous dispatching, scheduling, customer service, or HVAC industry experience preferred.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong organizational and multitasking skills.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Excellent verbal and written communication skills.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proficiency in Microsoft Office and dispatching/service management software.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to work in a fast-paced environment and manage changing priorities.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong problem-solving and customer service abilities.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Knowledge, Skills, and Abilities</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Knowledge of HVAC service operations and terminology preferred.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to coordinate multiple technicians and service requests simultaneously.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong attention to detail and accuracy.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to remain calm and professional during emergency situations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Effective time management and decision-making skills.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Work Environment</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Office environment with frequent communication with customers, technicians, vendors, and management.</span></li>\n<li><span style=\"font-size: 12pt\">May require occasional overtime, evenings, or weekends to support emergency service operations.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Salary Range:</span> Typically ranges from <span style=\"font-weight: bold\">$60,000 to $65,000 annually</span>, depending on location, experience, and company size.</span></p>",
    "compensation": "$60,000 - $65,000",
    "departmentId": "19207",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "HVAC Dispatcher",
    "departmentLabel": "Corporate - VA",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://abfacilityservice.bamboohr.com/careers/347",
    "employmentStatusLabel": "FT EE (VA Residence)"
  }
}