Parts Representative

{
  "content_hash": "59ca1ad08a8811dee496428dd6bc3434f87e7e102663721583d57db6721a3979",
  "source_hash": "d3dbdbe242f1efe0e65180df6dc9caa824fd39d55750023d09049f376cb77c22",
  "last_changed_at": "2026-05-29T07:05:06.222Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Henderson, Nevada",
    "city": "Henderson",
    "region": "NV",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
  },
  "salary_max": 25,
  "salary_min": 23,
  "inferred_at": "2026-06-06T07:57:53.906Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Henderson, Nevada",
      "city": "Henderson",
      "region": "NV",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.85
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Role & Responsibilities:",
      "content": "<div>\n\n<li><strong>Customer Interaction</strong>:&nbsp;Receive and process customer inquiries and orders for parts via phone, email, text, or in-person. Provide information about available parts, prices, and delivery times.&nbsp;Address customer concerns, resolve issues, and ensure overall satisfaction.&nbsp;</li>\n<li><strong>Order Processing</strong>:&nbsp;Accurately enter parts orders into the system.&nbsp;Coordinate with the warehouse or relevant departments to fulfill orders promptly.&nbsp;Monitor order status and provide updates to customers as needed.&nbsp;</li>\n<li><strong>Inventory Management</strong>:&nbsp;Maintain accurate records of parts inventory. Conduct regular inventory checks and reconcile any discrepancies.&nbsp;Coordinate with procurement to restock inventory as needed.&nbsp;</li>\n<li><strong>Technical Knowledge</strong>:&nbsp;Develop and maintain a good understanding of the products and parts being sold.&nbsp;Assist customers in identifying the right parts for their specific needs.&nbsp;Stay informed about product updates and changes.&nbsp;</li>\n<li><strong>Documentation</strong>:&nbsp;Prepare and maintain necessary documentation, such as invoices, shipping labels, and tracking information.&nbsp;Generate reports related to sales, inventory, and customer interactions.&nbsp;</li>\n<li><strong>Communication</strong>:&nbsp;Collaborate with other departments, including sales, customer service, and logistics, to ensure a seamless operation.&nbsp;Communicate effectively with vendors to obtain product information and pricing.&nbsp;</li>\n<li><strong>Quality Assurance: </strong>Ensure the accuracy of order details, pricing, and delivery information.&nbsp;Monitor the quality of received parts and address any issues promptly.&nbsp;</li>\n<li>Make ANA Customers’ World Easier&nbsp;</li>\n<li>Answer inbound parts calls, emails and texts to help resolve customer service and parts issues&nbsp;</li>\n<li>Make outbound parts calls, emails, and texts to help sell customer service and part components&nbsp;</li>\n<li>Research part issues with the help of internal and external resources&nbsp;</li>\n<li>Use multiple [engine and unit] manuals to provide part support&nbsp;</li>\n<li>Communicate and educate customers with easy to understand language in regards to parts&nbsp;</li>\n<li>Track customer calls (all parts contacts in the appropriate system for accurate record-keeping)&nbsp;</li>\n<li>Answer Parts phone line (Primary) &nbsp;</li>\n<li>Manage [email protected] email account (Primary)&nbsp;</li>\n<li>Sell Parts and Maintenance kits&nbsp;</li>\n<li>Achieve growth and hit sales targets by successfully maintaining and developing parts sales&nbsp;</li>\n<li>Maintain the ANA culture&nbsp;</li>\n<li>Updates professional knowledge through constant study of ANA products&nbsp;</li>\n<li>Helps provide a positive team spirit daily&nbsp;</li>\n\n</div>"
    },
    {
      "text": "Qualifications:",
      "content": "\n<li>Experience in a manufacturing environment strongly preferred. &nbsp;</li>\n<li>Strong root cause problem solving skills. &nbsp;</li>\n<li>Strong oral and written communication skills &nbsp;</li>\n<li>Customer service skills (written and verbal)&nbsp;</li>\n<li>Understanding and maintaining safety standards &nbsp;</li>\n<li>Excellent dexterity &nbsp;</li>\n<li>Team player &nbsp;</li>\n\n<div>&nbsp;</div>"
    },
    {
      "text": "Attributes:",
      "content": "\n<li>Must be apt to listen with empathy to internal department needs and expectations.</li>\n<li>Maintain a sense of urgency to resolve customer problems and a positive attitude in high-pressure situations.</li>\n<li>Ability to generate sales/margin growth by shipping at high volume rate.</li>\n<li>Follow-through with all assignments.</li>\n<li>Trustworthy and self-motivated with limited supervision.</li>\n<li>Must be able to multitask while following company standards. &nbsp;</li>\n<li>Maintain warehouse safety standards by properly following safety protocols.&nbsp;</li>\n"
    },
    {
      "text": "ANA’s Core Values:",
      "content": "\n<li>Root Cause Problem Solving</li>\n<li>Be Creative with Solutions</li>\n<li>Build open and honest relationships</li>\n<li>Build a positive team and family spirit</li>\n<li>Be inclusive</li>\n<li>Look for better ways</li>\n<li>Be humble</li>\n<li>Urgency</li>\n"
    },
    {
      "text": "Benefits & Perks:",
      "content": "\n<li>Competitive pay</li>\n<li>401k with company contribution</li>\n<li>Medical, Dental, &amp; Vision</li>\n<li>Life Insurance</li>\n<li>Voluntary Accident Insurance</li>\n<li>Voluntary Critical Illness Insurance</li>\n<li>Employee Assistance Program</li>\n<li>Employee Appreciation Programs</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1778531927950,
  "updatedAt": null,
  "categories": {
    "team": "Parts",
    "location": "Henderson, Nevada",
    "commitment": "Full-time",
    "department": "Parts",
    "allLocations": [
      "Henderson, Nevada"
    ]
  },
  "salaryRange": {
    "max": 25,
    "min": 23,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}