Strategic Capacity Coordinator

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    "datePosted": "2025-09-19T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>As a Strategic Capacity Coordinator, you will be responsible for building and maintaining strong relationships with carrier partners to ensure reliable, cost-effective transportation solutions for our customers.   The goal will be to match capacity with our high volume committed capacity lanes.   This role is vital, where success depends on developing a trusted carrier network, negotiating competitive rates, and ensuring service excellence.</p>\n<h2>Responsibilities</h2>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n <li><strong>Carrier Sourcing & Relationship Management</strong></li>\n <ul>\n  <li>Identify, qualify, and onboard new carriers to expand the company’s transportation network.</li>\n  <li>Develop long-term relationships with carriers to improve capacity reliability and service.</li>\n  <li>Maintain daily communication with carriers regarding availability, load opportunities, and market trends.</li>\n </ul>\n <li><strong>Negotiation & Pricing</strong></li>\n <ul>\n  <li>Negotiate rates with carriers to secure cost-effective transportation while ensuring service quality.</li>\n  <li>Monitor market conditions to provide competitive pricing and maintain margins.</li>\n  <li>Work closely with the brokerage team to balance customer expectations with carrier capabilities.</li>\n </ul>\n <li><strong>Load Coverage & Execution</strong></li>\n <ul>\n  <li>Match available carrier capacity with high volume customer freight requirements.</li>\n  <li>Ensure all loads are properly assigned, tracked, and delivered on time.</li>\n  <li>Resolve service failures, delays, or disputes in a timely and professional manner.</li>\n </ul>\n <li><strong>Operations Support</strong></li>\n <ul>\n  <li>Collaborate with customer sales and operations teams to ensure seamless load execution.</li>\n  <li>Manage carrier compliance, including insurance, safety ratings, and onboarding requirements.</li>\n  <li>Use TMS (Transportation Management Systems) and other digital tools to manage load activity and documentation.</li>\n </ul>\n <li><strong>Supervisor</strong></li>\n</ul>\n<ul>\n <li>Lead and mentor a team of carrier sales representatives to achieve individual and team performance goals.</li>\n <li>Provide training, coaching, and ongoing development to improve negotiation, carrier management, and operational efficiency.</li>\n <li>Monitor team activity, load coverage, and margin performance to ensure adherence to company objectives.</li>\n <li>Conduct regular performance reviews and provide constructive feedback to support career growth.</li>\n <li>Assist in developing team strategies for carrier procurement, market expansion, and customer satisfaction.</li>\n <li>Serve as the point of escalation for complex service issues or carrier disputes.</li>\n <li>Collaborate with leadership to recruit, onboard, and retain high-performing sales talent</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Qualifications</strong></p>\n<ul>\n <li>Bachelor’s degree in Business, Supply Chain, or related field preferred (or equivalent work experience).</li>\n <li>Prior experience in freight brokerage, carrier sales, or logistics for at least 4 years.</li>\n <li>Strong negotiation, communication, and relationship-building skills.</li>\n <li>Ability to thrive in a fast-paced, competitive sales environment.</li>\n <li>Proficiency in Microsoft Office Suite and familiarity with TMS platforms.</li>\n <li>Strong problem-solving skills with a customer-first mindset.</li>\n</ul>\n<p><strong>Success Traits</strong></p>\n<ul>\n <li>Results-driven and motivated by achieving sales goals.</li>\n <li>Ability to quickly adapt to changing market conditions.</li>\n <li>Persistent, proactive, and resilient under pressure.</li>\n <li>Team player with the ability to work independently.</li>\n</ul>\n<p> </p>",
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