Customer Relations Specialist

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  "source_hash": "011deca48e1f90849ba8f1f41595bc3b9bf7930bcc45317fc7cfd952baf49cc3",
  "last_changed_at": "2026-06-19T10:54:43.589Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Columbia - Portland Street, Columbia, Missouri",
    "city": "Columbia",
    "region": "MO",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 18.39,
  "salary_min": 18.39,
  "inferred_at": "2026-06-19T10:54:43.588Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Columbia - Portland Street, Columbia, Missouri",
      "city": "Columbia",
      "region": "MO",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "id": "529116",
  "job": {
    "id": "534298",
    "division": {
      "id": "12419",
      "name": "Compass Health Network"
    },
    "department": {
      "id": "63781",
      "name": "Front Office Support"
    },
    "requisition_id": "1603",
    "structure_custom_group_one": null
  },
  "url": "https://compasshealthnetwork.pinpointhq.com/en/postings/0ad87e68-cfd1-4048-b07c-9efe89504a7e",
  "path": "/en/postings/0ad87e68-cfd1-4048-b07c-9efe89504a7e",
  "title": "Customer Relations Specialist",
  "benefits": "",
  "location": {
    "id": "63741",
    "city": "Columbia",
    "name": "Columbia - Portland Street",
    "province": "Missouri",
    "postal_code": "65201"
  },
  "deadline_at": null,
  "description": "<div><!--block--><strong>To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1,000 for Customer Relations Specialist.* Your commitment helps us meet critical service needs, and we’re excited to have you be a part of our mission!</strong><br><br><strong>Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller.&nbsp;<br>Schedule: Monday - Friday 8:00am-5:00pm.</strong></div><div><!--block--><br>Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a <strong>Customer Relations Specialist</strong> (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.<br><br></div><div><!--block-->As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.<br><br>This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.<br><br></div>",
  "compensation": "$18.39 / hour",
  "reporting_to": "Ashley Gillihan",
  "workplace_type": "onsite",
  "benefits_header": "Benefits",
  "employment_type": "full_time",
  "workplace_type_text": "Onsite",
  "compensation_maximum": 18.39,
  "compensation_minimum": 18.39,
  "compensation_visible": true,
  "employment_type_text": "Full Time",
  "key_responsibilities": "<ul><li><!--block-->Greet patients and provide excellent customer service at every visit</li><li><!--block-->Manage appointment check-in/check-out, including verifying insurance and demographics</li><li><!--block-->Collect co-pays and complete necessary paperwork</li><li><!--block-->Answer phones, direct messages, and assist with scheduling</li><li><!--block-->Keep the front office and waiting areas organized and welcoming</li><li><!--block-->Enter data accurately into electronic health records (EHR)</li><li><!--block-->Travel to nearby clinic locations as needed</li><li><!--block-->Maintain strict patient confidentiality and follow HIPAA guidelines</li></ul><div><!--block--><br></div>",
  "compensation_currency": "USD",
  "compensation_frequency": "hour",
  "skills_knowledge_expertise": "<ul><li><!--block-->High School/GED preferred</li><li><!--block-->At least one year experience in customer service required</li><li><!--block-->A valid driver's license and agency established minimum automobile coverage required</li></ul><div><!--block--><br><strong>&nbsp;This Role Is a Great Match for Someone Who:&nbsp;</strong></div><ul><li><!--block-->Possesses strong communication and organizational skills</li><li><!--block-->Is comfortable in a high-traffic, patient-facing role</li><li><!--block-->Is detail-oriented with basic computer and data entry skills</li><li><!--block-->Willing to travel locally between clinic sites if needed</li></ul><div><!--block--><strong>*Retention bonuses paid as per bonus policy; exclusions may apply.</strong></div>",
  "key_responsibilities_header": "Key Responsibilities",
  "skills_knowledge_expertise_header": "Requirements, Skills, Knowledge and Expertise"
}