Recruitment Coordinator (US Healthcare)

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    "raw": "Pune, Maharashtra, 411014, India",
    "city": "Pune",
    "region": "Maharashtra",
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    "id": "140",
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    "location": {
      "city": "Pune",
      "state": "Maharashtra"
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    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Pune",
      "state": "Maharashtra",
      "postalCode": "411014",
      "addressCountry": "India"
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    "datePosted": "2026-06-04",
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    "description": "<p><span style=\"font-weight: bold\">About Us</span></p>\n<p>An award-winning global healthcare solutions provider, ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day.</p>\n<p>We are a fast-growing organisation working closely with healthcare providers across the United States.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">SUMMARY OF ROLE</span></p>\n<p>The Recruitment Coordinator (RC) is responsible for completing tasks within a centralized, high-volume, queue-based support inbox that serves eligible recruiters across the organization.</p>\n<p> </p>\n<p>This role is designed to deliver timely, high-quality administrative support. Recruiting Coordinators operate within a shared services inbox model, supporting a broad network of recruiters based on inbound demand.</p>\n<p> </p>\n<p>This role is execution-focused and process-driven, requiring strong operational discipline, attention to detail, and the ability to manage competing priorities in a fast-paced environment. Recruiting Coordinators collaborate closely with team members to ensure seamless workflow continuity, efficient turnaround times, and high-quality output across recruiting operations.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities </span><br>•    Monitor and triage a high-volume shared inbox, supporting multiple recruiters across the organization while prioritizing requests based on urgency.<br>•    Ensure timely acknowledgment, processing, and completion of incoming requests in alignment with service expectations.<br>•    Perform high-volume, process-driven administrative tasks, including data entry, clinician profile updates, document management, license and certification support, and ticket submission and tracking.<br>•    Ensure all work meets established quality standards for accuracy, completeness, and formatting.<br>•    Review requests for completeness, identify discrepancies, and resolve or escalate issues as needed.<br>•    Utilize internal systems (e.g., Nova) and tools to execute tasks efficiently and accurately.<br>•    Apply working knowledge of clinician professions and specialties (e.g., nursing and allied) to ensure accurate data entry and proper classification.<br>•    Collaborate with team members to maintain continuous inbox coverage, ensure seamless handoffs, and support consistent service delivery across shifts.<br>•    Demonstrate flexibility in taking on new responsibilities and administrative tasks as processes and business needs evolve over time.<br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Performance Expectations</span></p>\n<p>Success in this role is measured by a combination of productivity, quality, and service levels:</p>\n<ul>\n<li><span style=\"text-decoration: underline\">Turnaround Time</span>: Prompt, proactive communication and timely completion of inbox requests in alignment with defined service-level expectations</li>\n<li><span style=\"text-decoration: underline\">Productivity</span>: Expected to meet evolving productivity benchmarks, including a target number of requests completed per hour and/or per day, as performance standards evolve</li>\n<li><span style=\"text-decoration: underline\">Volume Management</span>: Ability to efficiently manage high daily request volume across multiple recruiters while maintaining accuracy and quality</li>\n<li><span style=\"text-decoration: underline\">Quality of Work</span>: Consistent delivery of accurate, complete, and high-quality work across all work</li>\n<li><span style=\"text-decoration: underline\">Reliability</span>: Consistent and dependable work during assigned shifts, ensuring continuity of inbox support</li>\n<li><span style=\"text-decoration: underline\">Adaptability</span>: Ability to quickly shift priorities and focus based on real-time demand within the inbox</li>\n<li><span style=\"text-decoration: underline\">Communication:</span> Demonstrate clear, professional, and proactive communication while fostering strong relationships, supporting team collaboration, and continuously improving through feedback\n<ul>\n<li><span style=\"text-decoration: underline\">Internal Relationships: </span>Build and maintain strong working relationships with team members by establishing trust, demonstrating responsiveness, being approachable, and fostering collaboration to create a supportive work environment</li>\n<li><span style=\"text-decoration: underline\">Team-Oriented Mindset:</span> Approach work with a collaborative mindset, contributing to team success, supporting peers, and addressing challenges amicably while fostering a strong team-oriented environment</li>\n<li><span style=\"text-decoration: underline\">Feedback Reception:</span> Demonstrate openness to feedback by receiving it constructively, reflecting on the feedback, and applying it to continuously improve performance and overall work quality</li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Qualifications &amp; Requirements</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Required Education &amp; Experience</span></p>\n<ul>\n<li>Bachelor’s degree, or completion of at least two (2) years of college preferred.</li>\n<li>Minimum of two (2) years of professional work experience, preferably in administrative support, operations, recruiting coordination, or a high-volume shared services environment.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Required Core Skills &amp; Competencies</span></p>\n<ul>\n<li>Strong organizational and time management skills, with the ability to manage high volumes of work and prioritize effectively in a fast-paced, queue-based environment</li>\n<li>High attention to detail with a consistent focus on accuracy, quality, and completeness</li>\n<li>Excellent written and verbal English communication skills, with the ability to communicate clearly and professionally</li>\n<li>Demonstrated accountability, reliability, and ownership of work</li>\n<li>Ability to adapt to shifting priorities, processes, and schedules within a structured, process-driven environment</li>\n</ul>\n<p><span style=\"font-weight: bold\">Required Technology Experience </span></p>\n<ul>\n<li>Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams)</li>\n<li>Strong knowledge of Microsoft Outlook, including:\n<ul>\n<li>Flagging, color categorization, and folder organization</li>\n<li>Tracking and prioritizing tasks within a queue</li>\n</ul>\n</li>\n<li>Ability to quickly learn and navigate new systems, tools, and workflows</li>\n</ul>\n<p> <span style=\"font-weight: bold\">Work Requirements</span></p>\n<ul>\n<li>Ability to work assigned shifts Monday–Friday within operating hours of 5:00am–5:00pm PST, including early morning, evening, or rotating shifts as needed</li>\n<li>Willingness to support occasional schedule adjustments or additional hours based on business demand</li>\n<li>Flexibility to support periodic weekend work (Saturday–Sunday) for special projects or critical business needs</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Standards of Excellence</span><span><br></span>Recruiting Coordinators are expected to consistently uphold a high standard of quality and professionalism across all work. Success in this role is defined not only by task completion, but by how work is delivered within a fast-paced, shared services environment.</p>\n<ul>\n<li>Deliver knowledge-driven consistency across all requests</li>\n<li>Produce accurate, complete, and polished work that meets Aya standards</li>\n<li>Take full responsibility for assigned work, ensuring timely completion, proactive follow-up, and appropriate escalation when needed</li>\n<li>Demonstrate a solutions-oriented mindset, taking initiative to resolve issues</li>\n<li>Maintain precision and attention to detail in all work products</li>\n<li>Communicate clearly, professionally, and proactively across all requests  </li>\n<li>Operate effectively within a shared services model, balancing speed with quality</li>\n</ul>\n<p>These standards are reinforced through ongoing quality audits, performance monitoring, and feedback to ensure consistent delivery and continuous improvement.</p>\n<p><br></p>\n<p>Location - Kharadi, Pune</p>\n<p>Shift - US/Night Shift (WFO)</p>\n<p>Transport - home pick up &amp; drop (Up to 20 KMs)</p>\n<p>Benefits - PF, Mediclaim</p>",
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    "jobOpeningShareUrl": "https://idmedical.bamboohr.com/careers/140",
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