Patient Account Representative-Hybrid

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div id=\"isPasted\"><p id=\"isPasted\"><strong>AQUA Dermatology</strong> is Florida&rsquo;s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><p>The <strong>Patient Account Representative</strong> position is responsible for taking incoming and making outgoing calls to patients and insurance companies to resolve account balances. &nbsp;Essential duties: account review, customer service and billing. &nbsp;Positions will perform any and all related duties assigned. This job operates in a clerical office setting.</p><p><strong><u>Responsibilities:</u></strong></p><ul type=\"disc\"><li>Complete all business-related requests and correspondence from patients and insurance companies.</li><li>Complete all assigned projects in a timely manner.</li><li>Assist clients and patients in all requested tasks.</li><li>Communicate to management, areas of concern or areas of improvement.</li><li>Performs various collection actions including the following and reporting of delinquent accounts to the collection agency.</li><li>Posts payments and prepares daily deposit.</li><li>Research and respond to all patient inquiries received by telephone and mail.</li><li>Update patient demographic information and initiate account adjustments.</li><li>Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.</li><li>Other duties as assigned. &nbsp; &nbsp;</li></ul><p><strong><u>Other</u></strong></p><ul type=\"disc\"><li>This is a full-time position.</li><li>Hybrid position &nbsp;</li><li>Days and hours of work are Monday through Friday, 8:00 AM to 4:30 PM. Evening &amp; Weekend work may be requested as job duties demand.</li><li>Participates in educational activities and attends department staff meetings.</li><li>Conducts oneself in accordance with company policies and procedures.</li><li>Maintains strict confidentiality, adhering to all HIPAA guidelines.</li></ul><p><strong><u>Skills</u></strong></p><ul type=\"disc\"><li>Ability to operate basic office equipment and multi-line telephone system.</li><li>General understanding of professional fee billing processes and procedures.</li><li>Proficient in analyzing statistical data.</li><li>Dependability in both production and attendance</li><li>attention to detail.</li><li>Excellent oral and written communication skills.</li><li>Good organizational, analytical and time management skills</li><li>Ability to exercise initiative, judgment, and decision-making skills.</li><li>Ability to establish effective working relationships with providers, staff and the public.</li></ul><p>&nbsp;</p><p id=\"isPasted\"><strong><u>Hybrid Schedule:&nbsp;</u></strong></p><ul><li>4 days a week remote and 1 day a week in office&nbsp;</li></ul><p><br><strong><u>We offer competitive salaries and benefits:</u></strong></p><ul type=\"disc\"><li>Medical, Dental, and Vision are available after 30 days of hire</li><li>Short-term disability and life insurance, and many ancillary options. &nbsp;</li><li>401 (k) available after 90 days of hire</li><li>Excellent growth and advancement opportunities</li><li>Discounts on services</li></ul><p>Founded in 1998, AQUA Dermatology is the Southeast&rsquo;s premier dermatology practice with over 110 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest quality outcomes and an exceptional patient experience. <strong>From common rashes to skin cancer treatments and plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise.</strong></p></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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