DIRECTOR OF OPERATIONS

{
  "content_hash": "575fbc59609b5dd20411a8186e61a54dfde97b56b9b985d4a415c5fdcd2f635a",
  "source_hash": "198e8992c9c67b026d29be38915238f735e2e8c79507c1055be27b24c2d2bef8",
  "last_changed_at": "2026-06-06T19:48:19.183Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Charlotte, Charlotte, NC, US, Charlotte, NC",
    "city": "Charlotte",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 70000,
  "salary_min": 60000,
  "inferred_at": "2026-06-06T19:48:19.148Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Charlotte, Charlotte, NC, US, Charlotte, NC",
      "city": "Charlotte",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9201150718584_1",
    "postDate": "2026-05-13T10:11:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 70000,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 60000,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "AN",
          "shortName": "Annually"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-13T10:11Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T15:48Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "593567"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Management"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "60000.00 To 70000.00 (USD) Annually"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "DIRECTOR OF OPERATIONS",
    "clientRequisitionID": "1188",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Charlotte",
          "postalCode": "28217",
          "countrySubdivisionLevel1": {
            "codeValue": "NC"
          }
        },
        "nameCode": {
          "shortName": "Charlotte, Charlotte, NC, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "Raleigh",
          "postalCode": "27617",
          "countrySubdivisionLevel1": {
            "codeValue": "NC"
          }
        },
        "nameCode": {
          "shortName": "Raleigh, Raleigh, NC, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Position:</strong> Director of Operations<br><strong>Location:</strong> Charlotte or Raleigh, NC&nbsp;<br><strong>Department:</strong> Operations<br><strong>Status:</strong> Full-Time</p><p style=\"margin-left:0in;\"><strong>Position Overview</strong></p><p style=\"margin-left:0in;\">The Director of Operations is an operational leader for AquaTech Pool Management across their market (Charlotte or Triangle). This role owns the operations within the market &mdash; account management, service delivery, team leadership, and financial performance.</p><p style=\"margin-left:0in;\">This leader will oversee field teams while ensuring exceptional service execution across all accounts. They will also be responsible for driving growth in the region&mdash;expanding relationships with HOAs, property managers, and country clubs, while supporting new business development efforts.</p><p style=\"margin-left:0in;\">This role requires a strong operator who can balance high-level strategy with hands-on leadership&mdash;someone who can build teams, strengthen client partnerships, and scale operations in a fast-growing, service-driven business.</p><p style=\"margin-left:0in;\"><strong>Key Responsibilities</strong></p><p style=\"margin-left:0in;\"><strong>Market &amp; Operations Leadership</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Own operations across the market, ensuring consistent execution of AquaTech&rsquo;s standards in safety, service, and operational excellence.</li><li style=\"margin-left:0in;\">Lead and develop team, service technicians, and seasonal teams across the region.</li><li style=\"margin-left:0in;\">Ensure service routes, staffing plans, and facility operations are executed efficiently and at a high level.</li><li style=\"margin-left:0in;\">Step into the field when needed to support teams, resolve issues, and maintain service continuity.</li></ul><p style=\"margin-left:0in;\"><strong>Client Relationships &amp; Account Management</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Serve as the customer point of contact for clients, including HOAs, community managers, and country club leadership.</li><li style=\"margin-left:0in;\">Build strong, trust-based relationships and position AquaTech as a long-term partner.</li><li style=\"margin-left:0in;\">Proactively address client needs, resolve escalations, and ensure high satisfaction and retention.</li><li style=\"margin-left:0in;\">Lead client meetings, site walks, and performance reviews.</li></ul><p style=\"margin-left:0in;\"><strong>Growth &amp; Market Expansion</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Drive growth across the market through new contract acquisition and expansion of existing accounts.</li><li style=\"margin-left:0in;\">Partner with business development on proposals, walkthroughs, and closing new opportunities.</li><li style=\"margin-left:0in;\">Identify and execute opportunities for repair, renovation, and additional service offerings.</li><li style=\"margin-left:0in;\">Build and maintain a strong network within the local community and industry.</li></ul><p style=\"margin-left:0in;\"><strong>People Leadership &amp; Culture</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Recruit, hire, and develop high-performing team members across the market.</li><li style=\"margin-left:0in;\">Coach team members to deliver exceptional service and uphold company values.</li><li style=\"margin-left:0in;\">Foster a culture of accountability, teamwork, and continuous improvement.</li><li style=\"margin-left:0in;\">Ensure teams are trained in safety, customer service, and operational best practices.</li></ul><p style=\"margin-left:0in;\"><strong>Financial Performance &amp; Accountability</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Own P&amp;L performance for the division, including revenue growth, labor management, and profitability.</li><li style=\"margin-left:0in;\">Monitor key performance indicators such as service quality, labor utilization, and client retention.</li><li style=\"margin-left:0in;\">Partner with leadership on budgeting, forecasting, and pricing strategies.</li><li style=\"margin-left:0in;\">Identify inefficiencies and implement improvements to drive margin expansion.</li></ul><p style=\"margin-left:0in;\"><strong>Systems, Process &amp; Execution</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Implement and maintain scalable operational systems and processes across the market.</li><li style=\"margin-left:0in;\">Leverage tools (work order systems, reporting platforms) to ensure visibility and accountability.</li><li style=\"margin-left:0in;\">Standardize best practices while adapting to the unique needs of each facility.</li><li style=\"margin-left:0in;\">Lead continuous improvement initiatives to enhance service quality and efficiency.</li></ul><p style=\"margin-left:0in;\"><strong>Qualifications</strong></p><p style=\"margin-left:0in;\"><strong>Required</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">3&ndash;5+ years of experience in operations &amp; account leadership within a service-based or field service organization.</li><li style=\"margin-left:0in;\">Proven experience managing teams and operations across multiple locations or accounts.</li><li style=\"margin-left:0in;\">Strong client-facing experience with the ability to build and maintain relationships.</li><li style=\"margin-left:0in;\">Demonstrated ability to drive operational performance and accountability.</li><li style=\"margin-left:0in;\">High ownership mentality with a willingness to be hands-on when needed.</li><li style=\"margin-left:0in;\">Strong financial acumen and experience managing budgets or P&amp;L.</li></ul><p style=\"margin-left:0in;\"><strong>Preferred</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Experience in pool management, facilities management, property management, or hospitality.</li><li style=\"margin-left:0in;\">Familiarity with seasonal staffing models and service route operations.</li><li style=\"margin-left:0in;\">Experience in the market (Charlotte or Triangle) or strong local network.</li><li style=\"margin-left:0in;\">CPO certification (or willingness to obtain).</li></ul><p style=\"margin-left:0in;\"><strong>What Success Looks Like</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">High client satisfaction and retention across the market.</li><li style=\"margin-left:0in;\">Strong operational execution with consistent, high-quality service delivery.</li><li style=\"margin-left:0in;\">Growth in revenue through new contracts and expanded services.</li><li style=\"margin-left:0in;\">High-performing teams that reflect AquaTech&rsquo;s culture and standards.</li><li style=\"margin-left:0in;\">Improved margins through disciplined operational management.</li></ul><p style=\"margin-left:0in;\"><strong>About AquaTech Pool Management</strong></p><p style=\"margin-left:0in;\">AquaTech is the Carolinas&rsquo; leader in commercial pool management, repairs, and renovation services. We serve HOAs, country clubs, and communities with a focus on safety, service, and operational excellence.</p><p style=\"margin-left:0in;\">Our mission: <strong>Developing peace of mind by providing professional service, developing tomorrow&rsquo;s leaders, and creating lasting memories&mdash;one pool at a time.</strong></p><p style=\"margin-left:0in;\"><br></p></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201150718584_1",
    "postDate": "2026-05-13T10:11:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 70000,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 60000,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "AN",
          "shortName": "Annually"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-13T10:11Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T15:48Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "593567"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Management"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "60000.00 To 70000.00 (USD) Annually"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "DIRECTOR OF OPERATIONS",
    "clientRequisitionID": "1188",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Charlotte",
          "postalCode": "28217",
          "countrySubdivisionLevel1": {
            "codeValue": "NC"
          }
        },
        "nameCode": {
          "shortName": "Charlotte, Charlotte, NC, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "Raleigh",
          "postalCode": "27617",
          "countrySubdivisionLevel1": {
            "codeValue": "NC"
          }
        },
        "nameCode": {
          "shortName": "Raleigh, Raleigh, NC, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/593567?cid=f27a23d6-9f09-49d0-8176-58778c93cd4b&ccId=9200563927553_2&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 12125
  },
  "detail_errors": []
}