Fulfillment Manager

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  "last_changed_at": "2026-05-30T06:07:20.615Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Kitchener, Ontario, N2G1H6, Canada",
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    "country": "Canada",
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  "salary_min": 80000,
  "inferred_at": "2026-06-06T10:12:11.636Z",
  "launch_scope": {
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    "location": {
      "raw": "Kitchener, Ontario, N2G1H6, Canada",
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    "countries": [
      "Canada"
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  "remote_policy": "hybrid",
  "salary_period": "year",
  "workplace_type": "hybrid",
  "salary_currency": "USD"
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{
  "list_job": {
    "id": "254",
    "isRemote": null,
    "location": {
      "city": "Kitchener",
      "state": "Ontario"
    },
    "atsLocation": {
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    "departmentId": "18756",
    "locationType": "2",
    "jobOpeningName": "Fulfillment Manager",
    "departmentLabel": "Operations",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Kitchener",
      "state": "Ontario",
      "postalCode": "N2G1H6",
      "addressCountry": "Canada"
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    "datePosted": "2026-05-28",
    "atsLocation": {
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">About BinSentry</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">BinSentry is an extremely fast-growing ag-tech company started in KW, Ontario, Canada. BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">With our technology, feed mills, commercial grain handling facilities, and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and - most significantly - uncovering new savings. Today, BinSentry is monitoring more than 60,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way. For more information visit <a href=\"https://www.binsentry.com\" target=\"_blank\" rel=\"noopener noreferrer\">www.binsentry.com</a> </span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The <span style=\"font-weight: bold\">Fulfillment Manager</span> is responsible for leading end-to-end fulfillment, deployment coordination, and inventory operations to support the successful shipment, delivery, and installation of hardware devices across customer and service partner locations. This role ensures devices, installation equipment, and deployment-related inventory are accurately fulfilled, shipped, tracked, and delivered on time while supporting field operations and customer installation readiness.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">This role is critical in scaling field operations, reducing bottlenecks, improving visibility across the supply chain, and ensuring customer commitments are met. The ideal candidate is highly organized, operationally strong, data-driven, and comfortable managing both warehouse-based fulfillment and field deployment coordination.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 14pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Fulfillment &amp; Logistics Operations</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Oversee daily inbound and outbound logistics for all hardware categories (e.g., FEED, HD, HALOW, accessories).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Manage carrier relationships (UPS, LTL) to ensure on‑time delivery, cost efficiency, and service quality.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Oversee accurate creation, documentation, and tracking of all shipments, including labels, manifests, and customer‑specific requirements.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain staging strategies for deployments, replacements, and bulk shipments to customer and service partner locations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Monitor overdue returns and enforce return compliance guidelines.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Inventory Management &amp; Controls</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain accurate finished goods inventory across virtual warehouses, partner locations, and field technician stock.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Implement and monitor JIT and buffer inventory strategies to support deployment readiness.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Lead monthly inventory reconciliation (physical vs. system) and investigate discrepancies.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Manage inventory flows in Odoo, including filters, adjustments, transfers, and reporting.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Manage field inventory needs and support replenishment planning.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Field Technician Support</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure technicians have the tools, devices, and materials required for efficient field operations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Oversee technician tool procurement, shipping, and lifecycle management.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain accurate technician records across systems (shipping tracker, UPS, internal databases).</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Returns, Repairs &amp; Reverse Logistics</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Own the returns pipeline from customer initiation through receipt, inspection, and restocking.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Track device performance trends and coordinate with Service &amp; Product on recurring issues.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure proper documentation and routing of defective or warranty units.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Cross‑Functional Coordination</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Collaborate with Service to align fulfillment with work order scheduling and deployment timelines.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Work with Production &amp; Supply Chain to ensure hardware availability and quality.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support Customer Success with escalations, special handling requests, and high‑biosecurity customer requirements.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide reporting and insights to leadership on logistics performance, costs, and operational risks.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Process Improvement &amp; Compliance</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Identify and implement process improvements to reduce cost, improve accuracy, and increase throughput.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain SOPs for field operations and deployment.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure compliance with safety, biosecurity, and regulatory requirements.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Support audits, vendor evaluations, and continuous improvement initiatives.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 14pt; font-weight: bold\">Qualifications</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Bachelor’s degree in Supply Chain, Operations Management, Logistics, Business Administration, or related field.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">3–5+ years experience in fulfillment, logistics, or operations management.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong understanding of inventory systems (Odoo, NetSuite, or similar ERP).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with parcel and freight carriers (UPS, LTL, regional carriers).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proven ability to manage high‑volume, multi‑location logistics environments.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Analytical mindset with ability to interpret data and drive decisions.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Excellent communication and cross‑functional collaboration skills.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to thrive in fast‑paced, ambiguous, scaling environments.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Advanced Excel / reporting skills (Pivot Tables, VLOOKUP/XLOOKUP, dashboards).</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What We Offer:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Opportunities for professional growth and leadership development</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A collaborative, innovative hybrid work environment</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Compensation: $80,000 - $82,000 CAD</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Location:</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Kitchener, Ontario (Hybrid)</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We use artificial intelligence tools to support parts of our recruitment process, such as screening or assessing applications. Final hiring decisions are made by our hiring team.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">This posting is for an existing vacancy.</span></p>",
    "compensation": "80,000-82,000 / Anually",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://binsentry.bamboohr.com/careers/254",
    "employmentStatusLabel": "Full-Time"
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}