Information Center Staff

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  "location": {
    "raw": "Kanagawa, 213-0032, Japan",
    "city": "Kanagawa",
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  "inferred_at": "2026-06-03T10:30:59.021Z",
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    "id": "84",
    "isRemote": null,
    "location": {
      "city": "Kanagawa",
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    "jobOpeningName": "Information Center Staff",
    "departmentLabel": "07 Information Center",
    "employmentStatusLabel": "FT Staff"
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  "detail_job_opening": {
    "location": {
      "city": "Kanagawa",
      "state": null,
      "postalCode": "213-0032",
      "addressCountry": "Japan"
    },
    "datePosted": "2026-03-25",
    "atsLocation": {
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    "description": "<p><span style=\"font-weight: bold\">Position</span></p>\n<p>Information Center Staff</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Department</span></p>\n<p>Information Center</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Position Type</span></p>\n<p>Full-time</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Location</span></p>\n<p>Hillside Center (Mizonokuchi Station)</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Report to</span></p>\n<p>Head of Hillside Center</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Work Hours</span></p>\n<p>37.5 Hours Per Week</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Operating hours</span><br></p>\n<p>8:30 - 19:00, Monday to Friday</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Work Hours</span></p>\n<p>Mainly working one of three shifts, but may be asked to work other shifts on an as-needed basis.</p>\n<p>Monday through Friday:</p>\n<ul>\n<li>08:30 - 17:00</li>\n<li>09:00 - 17:30</li>\n<li>10:30 - 19:00</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Visa Requirement</span></p>\n<p>Temple University, Japan Campus (TUJ) is able to sponsor a visa for this position.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Salary &amp; benefits</span>       </p>\n<p>Salary commensurate with experience.</p>\n<p><br>Eleven (11) days paid vacation in the first year, increasing to 20 days after 6 years of employment, plus 5 paid “personal and sick days” each year. In addition, approximately two weeks company-wide break over Christmas/New Year.<br>Japanese social insurance and pension, commuting/telework allowance, a welfare-discount program membership, and retirement payment system.<br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">OVERVIEW OF POSITION</span></p>\n<p>The Information Center serves as the primary point of contact for anyone seeking information about Temple University, Japan Campus (TUJ) and its programs.</p>\n<p><br></p>\n<p>This role is essential in delivering a welcoming, professional, and student-centered experience to visitors, prospective students, and current students. The position combines front-desk operations, student support services, and administrative coordination, requiring strong communication skills, attention to detail, and the ability to multitask in a dynamic campus environment.</p>\n<p><br></p>\n<p>As the “face of TUJ,” the Information Center team plays a critical role in shaping the first impression of the university. This position is ideal for someone who enjoys interacting with people from diverse backgrounds, thrives in a fast-paced environment, and takes pride in delivering high-quality service.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">PRIMARY RESPONSIBILITIES</span><span style=\"font-weight: bold\">        </span></p>\n<p><span style=\"font-weight: bold\">Front Desk &amp; Communication &amp; Support Services</span></p>\n<ul>\n<li>Serve as the first point of contact for visitors, prospective students, and current students</li>\n<li>Answer incoming calls, redirect inquiries appropriately, and respond to email messages in a timely and professional manner</li>\n<li>Assist walk-in visitors with general inquiries and support</li>\n</ul>\n<ul>\n<li>Distribute TUJ ID cards, commuter stickers, and long-distance discount coupons</li>\n<li>Manage student locker assignments and usage</li>\n<li>Assist students with minor health concerns and support the use of the Sick Room</li>\n<li>Support other offices and programs with promotional activities and student-service initiatives</li>\n</ul>\n<p><span style=\"font-weight: bold\">Administrative &amp; Operational Support</span></p>\n<ul>\n<li>Create and maintain CRM records accurately and efficiently</li>\n<li>Assist with postal and courier deliveries</li>\n<li>Manage TUJ merchandise sales and inventory control</li>\n<li>Monitor office supplies and place orders as needed</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">QUALIFICATIONS AND EXPERIENCE:</span></p>\n<ul>\n<li>Native-level English abilities with business-level Japanese (spoken and writing)</li>\n<li>Minimum 2-3 years of professional work experience in customer services</li>\n<li>Ability to work flexible shifts as required</li>\n<li>Excellent email writing skills, often with time-sensitive matters</li>\n<li>Good organizational and multi-tasking abilities</li>\n<li>Detail-oriented, organized and customer-oriented</li>\n<li>Strong interpersonal skills and a good team player</li>\n<li>Excellent PC skills (Microsoft Word, Excel)</li>\n<li>Study Abroad experience preferred</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">APPLICATION PROCESS</span><br>Review of applications will begin immediately and will continue until the position is filled. Desired start date is July 2026.</p>\n<p> </p>\n<p>Required application materials to be submitted:</p>\n<p><br></p>\n<p>(a) cover letter,</p>\n<p>(b) resume or c.v.,</p>\n<p>(c) contact information for two references. </p>\n<p> </p>\n<p>Only candidates selected for an interview will be contacted.</p>",
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    "jobOpeningName": "Information Center Staff",
    "departmentLabel": "07 Information Center",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://tuj.bamboohr.com/careers/84",
    "employmentStatusLabel": "FT Staff"
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}