Digital Order Fulfillment Specialist

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    "description": "<p><em><strong>**THIS ROLE REPORTS ON-SITE AT OUR ALPHARETTA OFFICE**</strong></em></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\"><strong>Who is CADY?</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 20% growth each year. Through photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation&rsquo;s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY&rsquo;s mission is to go beyond a portrait and to provide a premier experience for the extraordinary- because each of our guests, school partners, and team members are utterly extraordinary.&nbsp;</span></span></p>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\"><strong>Who are you?&nbsp;</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">You are an ambitious, detail oriented team member who finds joy in making meaningful connections with people. You have a true passion for creating memorable experiences for people. You see beyond the surface of interactions and recognize that every person has a story and the idea of being a part of that is exciting! You enjoy working hard and celebrating hard. You love the opportunity to exceed expectations- and be rewarded for your contribution to the company!</span></span></p>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\"><strong>Job Summary&nbsp;</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">As a Digital Fulfillment Specialist, you help make sure our clients receive their orders on time and look great. You&rsquo;ll review digital orders for quality, help troubleshoot any issues that come up, build and submit print orders for school deliverables, and assist with customer requests. You&rsquo;ll also get hands-on with Photoshop and learn to create print files from templates. This is a great role for someone who is detail-oriented, enjoys learning</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">new things, and wants to build real skills in a team-oriented environment. We&rsquo;ll train you&mdash;just bring the right attitude!</span></span></p>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Responsibilities</span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Review digital orders for quality and accuracy before they go to our print labs.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Help troubleshoot orders with errors and route issues to the right team for resolution (e.g., Marketing, Dev, IT).</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Build out and submit print orders for school deliverables to our print labs.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Keep track of order status and provide updates throughout the lifetime of each job.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Help resolve customer requests and issues sent over from the Customer</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Experience and Studio Experience teams, such as correction orders and delivery questions.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Create print files from templates and perform photo retouching and layups in Photoshop.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Work across multiple software platforms (we&rsquo;ll teach you!).</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Communicate with other departments and external vendors to help keep production and delivery on track.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Ask questions and escalate issues to the Lead Fulfillment Specialist when you need support.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p style=\"text-align:justify\"><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Job Requirements&nbsp;</span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Must be at least 18 years of age.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">High School diploma or equivalent.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Must pass a satisfactory background check.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Experience in Photoshop or InDesign is a plus, but not required.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Willing to learn CADY&rsquo;s product lines and processes.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Willing to work a fluctuating schedule based on company needs.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Comfortable working both independently and as part of a team.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Able to stay focused and pay attention to details in a fast-paced setting.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Physical Requirements and Work Environment&nbsp;</span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Ability to sit and work at a computer for extended periods of time.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Ability to use a computer, keyboard, mouse, and other standard office equipment regularly.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Ability to occasionally stand, walk, bend, or reach within an office environment.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Ability to lift and move items up to 15 lbs., such as files, office supplies, or equipment.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Comfortable working in a standard indoor office setting with moderate noise levels.</span></span></li>\n\t<li><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">Ability to communicate effectively in person, via phone, and through virtual meeting platforms.</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p style=\"margin-left:48px; text-align:justify\"><span style=\"font-family:'Helvetica Neue',sans-serif\"><span style=\"color:#000000\">&nbsp;&nbsp;</span></span></p>\n\n<p style=\"margin-left:48px; text-align:justify\"><br />\n<br />\n&nbsp;</p>\n\n<p>&nbsp;</p>\n",
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