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Resident Life Coach Supervisor

EAD093C2F16746AB084001C2DF77D809 · The Lee - Housing Program - 133 Pitt Street - New York, NY 10002; East 9th Street Housing Program - New York, NY 10009; 133 Pitt Street, New York, NY, 10002, USA · Deleted · $70,000–$75,000 / year · Paycom ATS

Job facts

FieldValue
CompanyEAD093C2F16746AB084001C2DF77D809
TitleResident Life Coach Supervisor
Normalized title-
Department / teamHealth Care
LocationNew York, NY, United States
Work model-
Employment typeFull Time
Salary$70,000–$75,000 / year
Statusdeleted
ATS providerPaycom ATS
Posted / first seen2026-05-01 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-02

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City jobsActive postings in New York.Open
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Linked records

CompanyEAD093C2F16746AB084001C2DF77D809
Source7651b350-08a5-4335-9a4f-b98d5f1eafae
ATS providerPaycom ATS

Description

Description Position: Resident Life Coach Supervisor Supervisor: Director of Supportive Housing Overview: The Door empowers young people to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. The Door operates two Supportive Housing sites, East 9th Street (The Foyer), which consists of 28 individual studios and 12 one – bedroom, for families, and The Lee, which consists of 55 units: studios and shared suites providing social service supports for the young adults that reside in the Supportive Housing Programs, located in the Lower East Side and Alphabet City. The Door's Supportive Housing program ideally serves young adults aged 18 – 26, some residents range in upper 20’s to mid-30’s, who are experiencing homelessness and may struggle with managing mental illness and substance use. Some clients may also be aging out of foster care or may have young children of their own. The goal of supportive housing at The Door is to support the residents in maintaining permanent housing, maintaining ADL’s, developing appropriate coping skills, and working towards greater independence. The Resident Life Coach Supervisor will be responsible for providing direct management and oversight for residents and staff at The Lee. Who you are: An empathetic, interpersonal, solution driven leader who understands how trauma, development, and mental illness can impact a young person's abilities. Eager to provide leadership support to actualize the client’s skill development, personal growth, and long-term stability for the program’s success. Your expertise is rooted in clinical skills, developing, facilitating, and supervising educational, social/emotional, and recreational programming. You have a task-related managerial approach. Responsibilities: Directly supervise two Resident Life Coaches and two resident aides and provide individual delivery of services to the residents of the housing program, ensuring goal focused skill development and support of residents. Tasks may include Monitoring and reviewing all documents (case notes, service plan and psychosocial assessments, etc.) completed by Resident Life Coaches, with an attention to ensuring accurate, timely and high-quality documentation. Ensure that the resident aides are developing groups that fit the needs of the residents. Follow up with the Resident aides to complete inventory checks, complete wellness checks, and identify residents who are high risk and that need wellness checks. Ensure timely communication between all shifts. Review shift reports being completed by the Resident Aides. Complete a Supervisor Review/Assessment for clients in the residential program Ensure program case contact expectations are being met by staff Provide weekly supervision, support, and guidance to Resident Life Coaches to monitor individual case load assignments, ensuring case equity whenever possible. Monitor on a monthly basis Key Performance Indicators required by contracts and funders (Data Driven Assessment Supervision) When appropriate, assume direct coaching responsibilities for select cases Collaborate with the Program Director, Assistant Director and RLC Supervisor at the other site, building partners, and other program leadership, ensuring that both program and resident needs are being met; this includes data driven supervision of direct reports and self, monthly reports, and quarterly reports to The Door and funders. Provide support to residents and staff in the milieu environment, responding to crises as needed Coach program staff to develop and use a clinically informed practice that serve youth and young adults Participate in rotating On-Call schedule, staff supervision and site management (weekends/holidays are part of on-call coverage) Develop weekly tasks for resident aide including assistance and observation of weekly programming for residents. Review of all shift and incident reports Sit on a treatment team to address incidents Facilitate housing staff meetings, create agendas, and assist with staffing schedules Attend all relevant meetings, training, workshops, and outside events. Other responsibilities and functions as assigned by supervisor Qualifications: Minimum of a bachelor’s degree in a mental health, social service, or education-related field, advanced degree preferred Minimum of two years of experience coaching or case management with young adults with mental health, substance use, and/or developmental challenges Experience with coaching staff to develop professional skills Knowledge of and experience using positive youth development and trauma-informed principles to inform individual and group work with clients Excellent organizational skills Preferred Experience Previous supervision and case management experience Previous experience working with young adults and families with young children in a residential setting Knowledge of NYC Housing Systems Previous experience conducting interviews and assessments of clients Strong organizational, communication, and follow-through skills Experienced at coaching other staff and driving professional development Work Schedule: Monday through Friday 35 hours/weekly; includes evenings and some weekends. 1 late night 10 am - 6 pm Salary: $70,000 - $75,000 annually COVID -19 POLICY The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption. We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local laws.

Full job record

Job ID441bef6dbd282babd491a6732a077eb08f8b6205
Org ID1e08f174-70da-4232-bf60-850da0364c9f
Source ID7651b350-08a5-4335-9a4f-b98d5f1eafae
Board ID7651b350-08a5-4335-9a4f-b98d5f1eafae
Providerpaycom
Provider Job Key209217
TitleResident Life Coach Supervisor
Normalized Title
Statusdeleted
Activeno
Location TextThe Lee - Housing Program - 133 Pitt Street - New York, NY 10002; East 9th Street Housing Program - New York, NY 10009; 133 Pitt Street, New York, NY, 10002, USA
DepartmentHealth Care
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNY
CityNew York
Salary Raw$70,000.00 - $75,000.00 Salary/year
Salary Min70,000
Salary Max75,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=209217&clientkey=EAD093C2F16746AB084001C2DF77D809
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=209217&clientkey=EAD093C2F16746AB084001C2DF77D809
First Seen At2026-05-31 19:06:54Z
Last Seen At2026-06-02 10:09:00Z
Last Checked At2026-06-04 10:07:13Z
Last Changed At2026-06-04 10:07:13Z
Inactive At2026-06-04 10:07:13Z
Source Posted At2026-05-01 00:00:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=paycom/board=EAD093C2F16746AB084001C2DF77D809/date=2026-06-02/2026-06-02T10-08-58-990Z-743eb3038a70b013d467a20ef159ec567297893c64f22b7dc3966d91a2c53a52.json
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    "jobTitle": "Resident Life Coach Supervisor",
    "location": "The Lee - Housing Program - 133 Pitt Street - New York, NY 10002",
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    "description": "<p class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Position: Resident Life Coach Supervisor</span></b></span></span></p>\r\n\r\n<p class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Supervisor: </span></b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Director of Supportive Housing</span></span></span></p>\r\n\r\n<p class=\"MsoHeader\" style=\"margin-left:10px\">&nbsp;</p>\r\n\r\n<p class=\"paragraph\" style=\"margin-left:9px\"><span style=\"font-size:12pt\"><span style=\"vertical-align:baseline\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Overview:&nbsp;</span></b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">The Door empowers young people to reach their full potential by providing comprehensive youth development services in a diverse and caring environment.&nbsp; At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals &ndash; all for free and under one roof.&nbsp;</span>&nbsp;</span></span></span></p>\r\n\r\n<p class=\"paragraph\" style=\"margin-left:9px\"><span style=\"font-size:12pt\"><span style=\"vertical-align:baseline\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">&nbsp;</span></span></span></p>\r\n\r\n<p class=\"paragraph\" style=\"margin-left:9px\"><span style=\"font-size:12pt\"><span style=\"vertical-align:baseline\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">The Door operates two Supportive Housing sites, East 9th Street (The Foyer), which consists of 28 individual studios and 12 one &ndash; bedroom, for families, and The Lee, which consists of 55 units: studios and shared suites providing social service&nbsp;supports&nbsp;for the young adults that reside in the Supportive Housing Programs, located in the Lower East Side and Alphabet City. The Door&#39;s Supportive Housing program ideally serves young adults aged 18 &ndash; 26, some residents range in upper 20&rsquo;s to mid-30&rsquo;s, who are experiencing homelessness and may struggle with managing mental illness and substance use. Some clients may also be aging out of foster care or may have young children of their own. The goal of supportive housing at The Door is to support the residents in maintaining permanent housing, maintaining ADL&rsquo;s, developing appropriate coping skills, and working towards greater independence. The Resident Life Coach Supervisor will be responsible for providing direct management and oversight for residents and staff at The Lee. </span></span></span></span></p>\r\n\r\n<p class=\"paragraph\" style=\"margin-left:9px\">&nbsp;</p>\r\n\r\n<p class=\"paragraph\" style=\"margin-left:9px\"><span style=\"font-size:12pt\"><span style=\"vertical-align:baseline\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Who you are:</span></b>&nbsp;</span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"paragraph\"><span style=\"font-size:12pt\"><span style=\"vertical-align:baseline\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">An empathetic,&nbsp;interpersonal,&nbsp;solution driven&nbsp;leader&nbsp;who understands how trauma, development, and mental illness can impact a young person&#39;s abilities.</span>&nbsp;</span></span></span></li>\r\n\t<li class=\"paragraph\"><span style=\"font-size:12pt\"><span style=\"vertical-align:baseline\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Eager to provide&nbsp;leadership&nbsp;support&nbsp;to&nbsp;actualize the&nbsp;client&rsquo;s&nbsp;skill development, personal growth, and long-term stability&nbsp;for the program&rsquo;s success.</span>&nbsp;</span></span></span></li>\r\n\t<li class=\"paragraph\"><span style=\"font-size:12pt\"><span style=\"vertical-align:baseline\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Your&nbsp;expertise&nbsp;is rooted&nbsp;in&nbsp;clinical skills,&nbsp;developing, facilitating, and supervising educational, social/emotional,&nbsp;and recreational programming.</span>&nbsp;</span></span></span></li>\r\n\t<li class=\"paragraph\"><span style=\"font-size:12pt\"><span style=\"vertical-align:baseline\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">You have a task-related managerial approach.&nbsp;</span>&nbsp;</span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoHeader\">&nbsp;</p>\r\n\r\n<p class=\"MsoHeader\" style=\"margin-left:10px\"><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><b><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Responsibilities:</span></b></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Directly supervise two Resident Life Coaches and two resident aides and provide individual delivery of services to the residents of the housing program, ensuring goal focused skill development and support of residents. Tasks may include</span></span></span></span>\r\n\r\n\t<ul>\r\n\t\t<li style=\"list-style-type:none\">\r\n\t\t<ul style=\"list-style-type:circle\">\r\n\t\t\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Monitoring and reviewing all documents (case notes, service plan and psychosocial assessments, etc.) completed by Resident Life Coaches, with an attention to ensuring accurate, timely and high-quality documentation.</span></span></span></span></li>\r\n\t\t\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Ensure that the resident aides are developing groups that fit the needs of the residents.</span></span></span></span></li>\r\n\t\t\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Follow up with the Resident aides to complete inventory checks, complete wellness checks, and identify residents who are high risk and that need wellness checks.</span></span></span></span></li>\r\n\t\t\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Ensure timely communication between all shifts. </span></span></span></span></li>\r\n\t\t\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Review shift reports being completed by the Resident Aides.</span></span></span></span></li>\r\n\t\t\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Complete a Supervisor Review/Assessment for clients in the residential program</span></span></span></span></li>\r\n\t\t\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Ensure program case contact expectations are being met by staff</span></span></span></span></li>\r\n\t\t\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Provide weekly supervision, support, and guidance to Resident Life Coaches to monitor individual case load assignments, ensuring case equity whenever possible.</span></span></span></span></li>\r\n\t\t\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Monitor on a monthly basis Key Performance Indicators required by contracts and funders (Data Driven Assessment Supervision)</span></span></span></span></li>\r\n\t\t</ul>\r\n\t\t</li>\r\n\t</ul>\r\n\t</li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">When appropriate, assume direct coaching responsibilities for select cases</span></span></span></span></li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Collaborate with the Program Director, Assistant Director and RLC Supervisor at the other site, building partners, and other program leadership, ensuring that both program and resident needs are being met; this includes data driven supervision of direct reports and self, monthly reports, and quarterly reports to The Door and funders.</span></span></span></span></li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Provide support to residents and staff in the milieu environment, responding to crises as needed</span></span></span></span></li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Coach program staff to develop and use a clinically informed practice that serve youth and young adults</span></span></span></span></li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Participate in rotating On-Call schedule, staff supervision and site management (weekends/holidays are part of on-call coverage)</span></span></span></span></li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Develop weekly tasks for resident aide including assistance and observation of weekly programming for residents.</span></span></span></span></li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Review of all shift and incident reports</span></span></span></span></li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Sit on a treatment team to address incidents </span></span></span></span></li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Facilitate housing staff meetings, create agendas, and assist with staffing schedules</span></span></span></span></li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Attend all relevant meetings, training, workshops, and outside events.</span></span></span></span></li>\r\n\t<li class=\"MsoHeader\"><span style=\"font-size:12pt\"><span style=\"tab-stops:center .5in right 6.0in\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">Other responsibilities and functions as assigned by supervisor</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:36px\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:12px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\">Qualifications:</span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Minimum of a bachelor&rsquo;s degree in a mental health, social service, or education-related field, advanced degree preferred</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Minimum of two years of experience coaching or case management with young adults with mental health, substance use, and/or developmental challenges</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Experience with coaching staff to develop professional skills</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Knowledge of and experience using positive youth development and trauma-informed principles to inform individual and group work with clients </span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Excellent organizational skills</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:12px\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:12px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\">Preferred Experience </span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Previous supervision and case management experience</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Previous experience working with young adults and families with young children in a residential setting</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Knowledge of NYC Housing Systems</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Previous experience conducting interviews and assessments of clients</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Strong organizational, communication, and follow-through skills</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\">Experienced at coaching other staff and driving professional development</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:10px\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\">Work Schedule: </span></b><span style=\"font-size:12.0pt\">Monday through Friday 35 hours/weekly; includes evenings and some weekends. 1 late night 10 am - 6 pm</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:12.0pt\">Salary: $70,000 - $75,000 annually</span></b></span></span></span></p>\r\n\r\n<p style=\"margin-left:10px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><b><u><span style=\"font-size:12.0pt\"><span style=\"line-height:115%\">COVID -19 POLICY</span></span></u></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:115%\">The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.</span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Calibri,sans-serif\"><i><span style=\"font-size:12.0pt\"><span style=\"line-height:115%\">We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local laws.</span></span></i></span></span></span></p>\r\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Resident Life Coach Supervisor\",\"identifier\":\"J10150209217\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/EAD093C2F16746AB084001C2DF77D809/jobs/209217\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=EAD093C2F16746AB084001C2DF77D809\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":70000,\"maxValue\":75000,\"unitText\":\"\"}},\"datePosted\":\"2026-05-01\",\"description\":\"Job DetailsJob Location: The Lee - Housing Program - 133 Pitt Street - New York, NY 10002Position Type: Full TimeSalary Range: $70,000.00 - $75,000.00 Salary/yearJob Shift: DayJob Category: Health CarePosition: Resident Life Coach Supervisor\\r\\n\\r\\nSupervisor: Director of Supportive Housing\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOverview:&nbsp;The Door empowers young people to reach their full potential by providing comprehensive youth development services in a diverse and caring environment.&nbsp; At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals &ndash; all for free and under one roof.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Door operates two Supportive Housing sites, East 9th Street (The Foyer), which consists of 28 individual studios and 12 one &ndash; bedroom, for families, and The Lee, which consists of 55 units: studios and shared suites providing social service&nbsp;supports&nbsp;for the young adults that reside in the Supportive Housing Programs, located in the Lower East Side and Alphabet City. The Door&#39;s Supportive Housing program ideally serves young adults aged 18 &ndash; 26, some residents range in upper 20&rsquo;s to mid-30&rsquo;s, who are experiencing homelessness and may struggle with managing mental illness and substance use. Some clients may also be aging out of foster care or may have young children of their own. The goal of supportive housing at The Door is to support the residents in maintaining permanent housing, maintaining ADL&rsquo;s, developing appropriate coping skills, and working towards greater independence. The Resident Life Coach Supervisor will be responsible for providing direct management and oversight for residents and staff at The Lee. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWho you are:&nbsp;\\r\\n\\r\\n\\r\\n\\tAn empathetic,&nbsp;interpersonal,&nbsp;solution driven&nbsp;leader&nbsp;who understands how trauma, development, and mental illness can impact a young person&#39;s abilities.&nbsp;\\r\\n\\tEager to provide&nbsp;leadership&nbsp;support&nbsp;to&nbsp;actualize the&nbsp;client&rsquo;s&nbsp;skill development, personal growth, and long-term stability&nbsp;for the program&rsquo;s success.&nbsp;\\r\\n\\tYour&nbsp;expertise&nbsp;is rooted&nbsp;in&nbsp;clinical skills,&nbsp;developing, facilitating, and supervising educational, social/emotional,&nbsp;and recreational programming.&nbsp;\\r\\n\\tYou have a task-related managerial approach.&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n\\r\\n\\tDirectly supervise two Resident Life Coaches and two resident aides and provide individual delivery of services to the residents of the housing program, ensuring goal focused skill development and support of residents. Tasks may include\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\tMonitoring and reviewing all documents (case notes, service plan and psychosocial assessments, etc.) completed by Resident Life Coaches, with an attention to ensuring accurate, timely and high-quality documentation.\\r\\n\\t\\t\\tEnsure that the resident aides are developing groups that fit the needs of the residents.\\r\\n\\t\\t\\tFollow up with the Resident aides to complete inventory checks, complete wellness checks, and identify residents who are high risk and that need wellness checks.\\r\\n\\t\\t\\tEnsure timely communication between all shifts. \\r\\n\\t\\t\\tReview shift reports being completed by the Resident Aides.\\r\\n\\t\\t\\tComplete a Supervisor Review/Assessment for clients in the residential program\\r\\n\\t\\t\\tEnsure program case contact expectations are being met by staff\\r\\n\\t\\t\\tProvide weekly supervision, support, and guidance to Resident Life Coaches to monitor individual case load assignments, ensuring case equity whenever possible.\\r\\n\\t\\t\\tMonitor on a monthly basis Key Performance Indicators required by contracts and funders (Data Driven Assessment Supervision)\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\t\\r\\n\\tWhen appropriate, assume direct coaching responsibilities for select cases\\r\\n\\tCollaborate with the Program Director, Assistant Director and RLC Supervisor at the other site, building partners, and other program leadership, ensuring that both program and resident needs are being met; this includes data driven supervision of direct reports and self, monthly reports, and quarterly reports to The Door and funders.\\r\\n\\tProvide support to residents and staff in the milieu environment, responding to crises as needed\\r\\n\\tCoach program staff to develop and use a clinically informed practice that serve youth and young adults\\r\\n\\tParticipate in rotating On-Call schedule, staff supervision and site management (weekends/holidays are part of on-call coverage)\\r\\n\\tDevelop weekly tasks for resident aide including assistance and observation of weekly programming for residents.\\r\\n\\tReview of all shift and incident reports\\r\\n\\tSit on a treatment team to address incidents \\r\\n\\tFacilitate housing staff meetings, create agendas, and assist with staffing schedules\\r\\n\\tAttend all relevant meetings, training, workshops, and outside events.\\r\\n\\tOther responsibilities and functions as assigned by supervisor\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQualifications:\\r\\n\\r\\n\\r\\n\\tMinimum of a bachelor&rsquo;s degree in a mental health, social service, or education-related field, advanced degree preferred\\r\\n\\tMinimum of two years of experience coaching or case management with young adults with mental health, substance use, and/or developmental challenges\\r\\n\\tExperience with coaching staff to develop professional skills\\r\\n\\tKnowledge of and experience using positive youth development and trauma-informed principles to inform individual and group work with clients \\r\\n\\tExcellent organizational skills\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPreferred Experience \\r\\n\\r\\n\\r\\n\\tPrevious supervision and case management experience\\r\\n\\tPrevious experience working with young adults and families with young children in a residential setting\\r\\n\\tKnowledge of NYC Housing Systems\\r\\n\\tPrevious experience conducting interviews and assessments of clients\\r\\n\\tStrong organizational, communication, and follow-through skills\\r\\n\\tExperienced at coaching other staff and driving professional development\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Schedule: Monday through Friday 35 hours/weekly; includes evenings and some weekends. 1 late night 10 am - 6 pm\\r\\n\\r\\nSalary: $70,000 - $75,000 annually\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCOVID -19 POLICY\\r\\n\\r\\nThe Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. 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We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local laws.\\r\\nQualifications\",\"responsibilities\":\"Position: Resident Life Coach Supervisor\\r\\n\\r\\nSupervisor: Director of Supportive Housing\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOverview:&nbsp;The Door empowers young people to reach their full potential by providing comprehensive youth development services in a diverse and caring environment.&nbsp; At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals &ndash; all for free and under one roof.&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Door operates two Supportive Housing sites, East 9th Street (The Foyer), which consists of 28 individual studios and 12 one &ndash; bedroom, for families, and The Lee, which consists of 55 units: studios and shared suites providing social service&nbsp;supports&nbsp;for the young adults that reside in the Supportive Housing Programs, located in the Lower East Side and Alphabet City. The Door&#39;s Supportive Housing program ideally serves young adults aged 18 &ndash; 26, some residents range in upper 20&rsquo;s to mid-30&rsquo;s, who are experiencing homelessness and may struggle with managing mental illness and substance use. Some clients may also be aging out of foster care or may have young children of their own. The goal of supportive housing at The Door is to support the residents in maintaining permanent housing, maintaining ADL&rsquo;s, developing appropriate coping skills, and working towards greater independence. The Resident Life Coach Supervisor will be responsible for providing direct management and oversight for residents and staff at The Lee. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWho you are:&nbsp;\\r\\n\\r\\n\\r\\n\\tAn empathetic,&nbsp;interpersonal,&nbsp;solution driven&nbsp;leader&nbsp;who understands how trauma, development, and mental illness can impact a young person&#39;s abilities.&nbsp;\\r\\n\\tEager to provide&nbsp;leadership&nbsp;support&nbsp;to&nbsp;actualize the&nbsp;client&rsquo;s&nbsp;skill development, personal growth, and long-term stability&nbsp;for the program&rsquo;s success.&nbsp;\\r\\n\\tYour&nbsp;expertise&nbsp;is rooted&nbsp;in&nbsp;clinical skills,&nbsp;developing, facilitating, and supervising educational, social/emotional,&nbsp;and recreational programming.&nbsp;\\r\\n\\tYou have a task-related managerial approach.&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n\\r\\n\\tDirectly supervise two Resident Life Coaches and two resident aides and provide individual delivery of services to the residents of the housing program, ensuring goal focused skill development and support of residents. Tasks may include\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\tMonitoring and reviewing all documents (case notes, service plan and psychosocial assessments, etc.) completed by Resident Life Coaches, with an attention to ensuring accurate, timely and high-quality documentation.\\r\\n\\t\\t\\tEnsure that the resident aides are developing groups that fit the needs of the residents.\\r\\n\\t\\t\\tFollow up with the Resident aides to complete inventory checks, complete wellness checks, and identify residents who are high risk and that need wellness checks.\\r\\n\\t\\t\\tEnsure timely communication between all shifts. \\r\\n\\t\\t\\tReview shift reports being completed by the Resident Aides.\\r\\n\\t\\t\\tComplete a Supervisor Review/Assessment for clients in the residential program\\r\\n\\t\\t\\tEnsure program case contact expectations are being met by staff\\r\\n\\t\\t\\tProvide weekly supervision, support, and guidance to Resident Life Coaches to monitor individual case load assignments, ensuring case equity whenever possible.\\r\\n\\t\\t\\tMonitor on a monthly basis Key Performance Indicators required by contracts and funders (Data Driven Assessment Supervision)\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\t\\r\\n\\tWhen appropriate, assume direct coaching responsibilities for select cases\\r\\n\\tCollaborate with the Program Director, Assistant Director and RLC Supervisor at the other site, building partners, and other program leadership, ensuring that both program and resident needs are being met; this includes data driven supervision of direct reports and self, monthly reports, and quarterly reports to The Door and funders.\\r\\n\\tProvide support to residents and staff in the milieu environment, responding to crises as needed\\r\\n\\tCoach program staff to develop and use a clinically informed practice that serve youth and young adults\\r\\n\\tParticipate in rotating On-Call schedule, staff supervision and site management (weekends/holidays are part of on-call coverage)\\r\\n\\tDevelop weekly tasks for resident aide including assistance and observation of weekly programming for residents.\\r\\n\\tReview of all shift and incident reports\\r\\n\\tSit on a treatment team to address incidents \\r\\n\\tFacilitate housing staff meetings, create agendas, and assist with staffing schedules\\r\\n\\tAttend all relevant meetings, training, workshops, and outside events.\\r\\n\\tOther responsibilities and functions as assigned by supervisor\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQualifications:\\r\\n\\r\\n\\r\\n\\tMinimum of a bachelor&rsquo;s degree in a mental health, social service, or education-related field, advanced degree preferred\\r\\n\\tMinimum of two years of experience coaching or case management with young adults with mental health, substance use, and/or developmental challenges\\r\\n\\tExperience with coaching staff to develop professional skills\\r\\n\\tKnowledge of and experience using positive youth development and trauma-informed principles to inform individual and group work with clients \\r\\n\\tExcellent organizational skills\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPreferred Experience \\r\\n\\r\\n\\r\\n\\tPrevious supervision and case management experience\\r\\n\\tPrevious experience working with young adults and families with young children in a residential setting\\r\\n\\tKnowledge of NYC Housing Systems\\r\\n\\tPrevious experience conducting interviews and assessments of clients\\r\\n\\tStrong organizational, communication, and follow-through skills\\r\\n\\tExperienced at coaching other staff and driving professional development\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Schedule: Monday through Friday 35 hours/weekly; includes evenings and some weekends. 1 late night 10 am - 6 pm\\r\\n\\r\\nSalary: $70,000 - $75,000 annually\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCOVID -19 POLICY\\r\\n\\r\\nThe Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. 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