Program Supervisor, Youth Residential Program

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    "description_html": "<p><strong>Get to know Thompson!</strong></p><p><br></p><p>Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.</p><p><br></p><p><strong>What will you do as a Program Supervisor for our Youth Residential Program?</strong></p><ul><li>As Program Supervisor, you will be responsible for daily operations, oversight and performance of the youth residential programs for which you lead.</li><li>A typical day as a Program Supervisor will include prioritizing tasks for the youth care specialists you lead, proactively communicating and removing obstacles so your team can provide the best care for the youth in their programs. You will serve as liaison with internal and external stakeholders, ensuring 100% compliance for the programs you lead.</li><li><strong>This is a hybrid position role that is flexible, on call, and requires weekends and evenings.</strong></li></ul><p>What does a typical day as a <strong>Program Supervisor </strong>look like?</p><ul><li>Proactive coaching and feedback to ensure professional development and growth of direct reports.&nbsp;</li><li>Setting programmatic objectives, defining roles, and prioritizing tasks for direct reports.&nbsp;</li><li>Effective proactive communication in all directions (up, down, sideways) to ensure program needs are met.</li><li>Recruit, interview and selection of top tier talent for their program staff.</li><li>Conduct thorough and well-documented assessments of direct reports’ performance.</li><li>Proactively address performance issues and replace team members who consistently fall short of delivering on their objectives.&nbsp;</li><li>Create an open and trusting environment where teamwork and collaboration is valued.&nbsp;</li><li>Compliance with the agency Continuous Quality Improvement (CQI) process to ensure program data and outcome goals are met.</li><li>Ensure internal and external standards are met regarding records, documentation and general services provided.</li><li>Coordinate and liaison with internal and external stakeholders to represent the program and its needs.&nbsp;</li><li>Act as a role model across the organization for other staff regarding professionalism, positivity and teamwork.&nbsp;</li><li>Respond and address to any client/parent/guardian complaints/concerns.</li><li>Working knowledge of methods and principles of casework supervision and training.</li><li>Considerable knowledge of social work principles, techniques and practices and their application to specific casework.</li><li>Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources.</li><li>Other duties as assigned</li></ul><p><strong>What does this position offer?</strong></p><ul><li><strong>Starting Pay Range: $52-62k annually</strong></li><li><strong>Fantastic Full-time benefits…..</strong></li><li><em>3 weeks paid time off (PTO) the first year plus 10 paid Holidays!</em></li><li><em>Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options</em></li><li><em>401K Match</em></li><li><em>Education Reimbursement</em></li><li><em>Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service</em></li><li><em>Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans</em></li><li><em>Paid time off for volunteering in the community</em></li><li><em>Free EAP services</em></li><li><em>Mileage Reimbursement if applicable</em></li><li><em>iPhone and Laptop provided</em></li><li><em>Multiple opportunities for growth</em></li></ul>",
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      "description": "<p>Description</p><p><strong>Get to know Thompson!</strong></p><p><br/></p><p>Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.</p><p><br/></p><p><strong>What will you do as a Program Supervisor for our Youth Residential Program?</strong></p><ul><li>As Program Supervisor, you will be responsible for daily operations, oversight and performance of the youth residential programs for which you lead.</li><li>A typical day as a Program Supervisor will include prioritizing tasks for the youth care specialists you lead, proactively communicating and removing obstacles so your team can provide the best care for the youth in their programs. You will serve as liaison with internal and external stakeholders, ensuring 100% compliance for the programs you lead.</li><li><strong>This is a hybrid position role that is flexible, on call, and requires weekends and evenings.</strong></li></ul><p>What does a typical day as a <strong>Program Supervisor </strong>look like?</p><ul><li>Proactive coaching and feedback to ensure professional development and growth of direct reports. </li><li>Setting programmatic objectives, defining roles, and prioritizing tasks for direct reports. </li><li>Effective proactive communication in all directions (up, down, sideways) to ensure program needs are met.</li><li>Recruit, interview and selection of top tier talent for their program staff.</li><li>Conduct thorough and well-documented assessments of direct reports’ performance.</li><li>Proactively address performance issues and replace team members who consistently fall short of delivering on their objectives. </li><li>Create an open and trusting environment where teamwork and collaboration is valued. </li><li>Compliance with the agency Continuous Quality Improvement (CQI) process to ensure program data and outcome goals are met.</li><li>Ensure internal and external standards are met regarding records, documentation and general services provided.</li><li>Coordinate and liaison with internal and external stakeholders to represent the program and its needs. </li><li>Act as a role model across the organization for other staff regarding professionalism, positivity and teamwork. </li><li>Respond and address to any client/parent/guardian complaints/concerns.</li><li>Working knowledge of methods and principles of casework supervision and training.</li><li>Considerable knowledge of social work principles, techniques and practices and their application to specific casework.</li><li>Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources.</li><li>Other duties as assigned</li></ul><p><strong>What does this position offer?</strong></p><ul><li><strong>Starting Pay Range: $52-62k annually</strong></li><li><strong>Fantastic Full-time benefits…..</strong></li><li><em>3 weeks paid time off (PTO) the first year plus 10 paid Holidays!</em></li><li><em>Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options</em></li><li><em>401K Match</em></li><li><em>Education Reimbursement</em></li><li><em>Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service</em></li><li><em>Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans</em></li><li><em>Paid time off for volunteering in the community</em></li><li><em>Free EAP services</em></li><li><em>Mileage Reimbursement if applicable</em></li><li><em>iPhone and Laptop provided</em></li><li><em>Multiple opportunities for growth</em></li></ul><p>Requirements</p><p><strong>Minimum Qualifications/Requirements:</strong></p><ul><li>Bachelor’s Degree required, preferably in the health & human services field</li><li>Supervisory experience preferred</li><li>Exposure to leadership/management experiences either through short term project management, coordination, training or actual leadership positions required.</li><li>Minimum 3 years’ experience working with residential youth programs or related field</li><li>Must have a valid Driver’s License and meet any credentialing, licensing and privileging standards as it pertains to the program (s) you lead</li><li>All potential job candidates must pass a drug screening test, and an extensive background check.</li><li>Able to work evenings and weekends</li></ul><p><strong>You’re the right fit for the Program Supervisor position if…</strong></p><ul><li>You have a passion for working with and developing youth</li><li>You enjoy knowing you’re making an IMPACT on the lives of others</li><li><strong>EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY</strong> are important to you!</li></ul><p>If your qualifications meet the requirements of the job, and you want to be part of a winning culture, don’t delay! Apply at <strong>thompsoncff.org</strong> where we are strengthening Children, Families, and Communities!</p><p><br/></p><p>Thompson is an Equal Opportunity Employer.</p><p>Thompson participates in E-Verify </p><p><br/></p><p><strong>#TCFFTN</strong></p>",
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