Operations Supervisor

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    "JobFunction": "Road Transportation",
    "JobSchedule": "Full time",
    "BusinessUnit": "Midland Transport",
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    "ExternalDescriptionStr": "<p><strong>Midland Transport</strong> is currently seeking an <strong>Operations Supervisor</strong> for our Quebec City Terminal location.<br>\n The Operations Supervisor supports terminal operations by overseeing daily activities across P&amp;D, Dock, and occasional administrative operations. This role ensures efficient workflows while monitoring key KPIs related to cost, service quality, and safety. The Operations Supervisor provides hands‑on leadership to maintain high operational standards and support a safe, productive work environment. The selected candidate will be a self-starter with a strong work ethic and a “Can Do” attitude.&nbsp;<br>\n &nbsp;</p>\n<p><strong>Benefits To Joining Midland:</strong><br>\n •&nbsp;&nbsp;&nbsp;&nbsp;A dynamic, safe, and rewarding work environment<br>\n •&nbsp;&nbsp;&nbsp;&nbsp;A flexible health, drug, dental, and vision plan<br>\n •&nbsp;&nbsp;&nbsp;&nbsp;RRSP matching program<br>\n •&nbsp;&nbsp;&nbsp;&nbsp;Employee &amp; Family Assistance Programs<br>\n •&nbsp;&nbsp;&nbsp;&nbsp;Health &amp; Wellness reimbursements, includes gym memberships, fitness classes or online workout programs<br>\n •&nbsp;&nbsp;&nbsp;&nbsp;3 weeks' paid vacation<br>\n •&nbsp;&nbsp;&nbsp;&nbsp;Maternity leave top-up program<br>\n •&nbsp;&nbsp;&nbsp;&nbsp;Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies</p>",
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    "PrimaryLocationCountry": "CA",
    "CorporateDescriptionStr": "<p style=\"margin-bottom:8px\">Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees.&nbsp; At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.</p>\n<p style=\"margin-bottom:8px\">We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.</p>\n<p style=\"margin-bottom:8px\">Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.</p>\n<p style=\"margin-bottom:8px\">Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.</p>\n<p style=\"margin-bottom:8px\">We appreciate your interest in our company however only those candidates selected for an interview will be contacted.</p>",
    "ExternalPostedStartDate": "2026-05-22T15:05:41+00:00",
    "ExternalQualificationsStr": "<ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\">Minimum of 3 years of experience in the transportation industry .</li><li style=\"margin-bottom: 0in;\">Proficiency with computer tools and operational systems .</li><li style=\"margin-bottom: 0in;\">Good knowledge of Microsoft Office and Outlook .</li><li style=\"margin-bottom: 0in;\">French and English are required (English: approximately 50% of communications due to reports, emails, and meetings with head office; French: approximately 50% of communications, training, and meetings with colleagues in Quebec) .</li><li style=\"margin-bottom: 0in;\">Intermediate level in both French and English .</li><li style=\"margin-bottom: 0in;\"><p>Adaptability and ability to perform effectively in a constantly evolving operational environment .</p><p>&nbsp;</p></li><li>Strong team player with the ability to build positive working relationships.</li></ul><p>&nbsp;</p>",
    "InternalQualificationsStr": "<ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\">Minimum of 3 years of experience in the transportation industry .</li><li style=\"margin-bottom: 0in;\">Proficiency with computer tools and operational systems .</li><li style=\"margin-bottom: 0in;\">Good knowledge of Microsoft Office and Outlook .</li><li style=\"margin-bottom: 0in;\">French and English are required (English: approximately 50% of communications due to reports, emails, and meetings with head office; French: approximately 50% of communications, training, and meetings with colleagues in Quebec) .</li><li style=\"margin-bottom: 0in;\">Intermediate level in both French and English .</li><li style=\"margin-bottom: 0in;\"><p>Adaptability and ability to perform effectively in a constantly evolving operational environment .</p><p>&nbsp;</p></li><li>Strong team player with the ability to build positive working relationships.</li></ul><p>&nbsp;</p>",
    "OrganizationDescriptionStr": "<div style=\"margin: 0px;padding: 0px;\">\n <p class=\"MsoNormal\"><i>At Midland, we’re not just moving freight — we’re building the next generation of transportation. We’ve been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We’re investing in technology to deliver measurable customer-focused solutions, and we’re also committed to sustainability and growth.</i></p>\n <p class=\"MsoNormal\"><i>&nbsp;</i></p>\n <p class=\"MsoNormal\"><i>Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we’re proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We’re looking for motivated and skilled people who want to contribute to our high-performing team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics.</i></p>\n <p class=\"MsoNormal\"><i>&nbsp;</i></p>\n <p class=\"xxmsonormal\"></p>\n <p class=\"MsoNormal\"><i>Let’s drive success together.</i></p>\n</div>\n<div style=\"margin: 0px;padding: 0px;\">\n</div>",
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    "ExternalResponsibilitiesStr": "<ul><li><span lang=\"EN-US\">Ensure operational activity reports are up to date within required timelines.</span></li><li><p style=\"line-height: 15pt; margin-bottom: 0in;\"><span lang=\"EN-US\">Ensure efficient dock operations through proper management of staffing levels, schedules, and performance tracking metrics.&nbsp;</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0in;\"><span lang=\"EN-US\">Oversee pickup and delivery (P&amp;D) operations, including staffing, route planning, and performance monitoring.&nbsp;</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0in;\"><span lang=\"EN-US\">Supervise daily dispatch operations.&nbsp;</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0in;\"><span lang=\"EN-US\">Provide leadership and support to drivers and dock staff.&nbsp;</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0in;\"><span lang=\"EN-US\">Lead safety initiatives: Idelic/Intelex entries, incident investigations, and participation in the health and safety committee.&nbsp;</span></p></li><li><p style=\"line-height: 15pt; margin-bottom: 0in;\"><span lang=\"EN-US\">Ensure that operational activity reports are completed and up to date within required deadlines.</span><br>&nbsp;</p></li></ul>",
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