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Lead Telehealth Medical Receptionist (Remote)

76a67eb1 00f5 4ea5 8a31 5efd1376cbee 9200744321397 2 · Hamden, CT, US, Hamden, CT · On Site · Deleted · $20–$22 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company76a67eb1 00f5 4ea5 8a31 5efd1376cbee 9200744321397 2
TitleLead Telehealth Medical Receptionist (Remote)
Normalized title-
Department / team-
LocationHamden, CT, United States
Work modelOn Site
Employment typeFull Time
Salary$20–$22 / year
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-24 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-03

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Hamden.Open
Work model jobsActive On Site postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company76a67eb1 00f5 4ea5 8a31 5efd1376cbee 9200744321397 2
Sourcebbc8bcc0-d1d0-412b-a08f-580e4cf5f933
ATS providerADP Workforce Now Recruiting

Description

Yale New Haven Health Urgent Care is looking for a strong leader to join our Telehealth Team in a Lead Role. This position serves as a shift supervisor for telehealth operations, overseeing day-to-day workflows and supporting both telehealth associates, telehealth providers, and at times in-center team members. Candidates MUST reside in Connecticut to attend in-office meetings . The Lead serves as a resource for both clerical and clinical processes. Responsibilities include, but are not limited to: Serving as “air traffic control” for patient throughput, ensuring a seamless experience Overseeing team chats and communications Troubleshooting and escalation in real time Problem solving and de-escalating patient concerns Maintaining positive interpersonal relationships with all community members Answering phone calls and responding to emails promptly and professionally Managing lab and imaging orders, including ensuring provider follow up or sc Holding daily huddles and monthly department meetings Completing audits and reporting Maintaining accurate and HIPAA compliant records Assisting management with scheduling and additional operational tasks as needed We are looking for someone who: Is personable, proactive, enthusiastic, and a go-getter Genuinely enjoys working with others, including direct communication with team members and patients Holds themselves and others accountable Remains professional always Has extensive customer service experience Can multitask and manage time effectively and autonomously Thrives in a fast-paced environment and is looking to take on additional responsibility Flexible scheduling, with ability to work mornings, midday, evenings, weekends and holidays Is compassionate, empathetic and willing to collaborate Able to provide and receive constructive feedback Has a HIPAA compliant, private work space Work Environment This job is a telecommuting/ work from home position and operates in a virtual environment. This role routinely uses standard office equipment such as computers and phones. Schedule Requirements: Availability on both weekdays and weekends Shifts may include morning, midday, and evening hours Salary: (Base pay) $20.00-$22.00

Full job record

Job ID43cf2147f354b80ad65693eeac0f8c9326b8ac86
Org IDb861f91d-29e2-4d98-86d6-965f2bfea3e6
Source IDbbc8bcc0-d1d0-412b-a08f-580e4cf5f933
Board IDbbc8bcc0-d1d0-412b-a08f-580e4cf5f933
Provideradp_workforcenow
Provider Job Key959720
TitleLead Telehealth Medical Receptionist (Remote)
Normalized Title—
Statusdeleted
Activeno
Location TextHamden, CT, US, Hamden, CT
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionCT
CityHamden
Salary Raw20.00 To 22.00 (USD) Annually
Salary Min20
Salary Max22
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=76a67eb1-00f5-4ea5-8a31-5efd1376cbee&ccId=9200744321397_2&lang=en_US&type=JS&jobId=959720&jwId=9201537311853_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=76a67eb1-00f5-4ea5-8a31-5efd1376cbee&ccId=9200744321397_2&lang=en_US&type=JS&jobId=959720&jwId=9201537311853_1
First Seen At2026-05-31 18:49:58Z
Last Seen At2026-06-03 09:22:29Z
Last Checked At2026-06-05 02:55:37Z
Last Changed At2026-06-05 02:55:37Z
Inactive At2026-06-05 02:55:37Z
Source Posted At2026-05-24 15:00:00Z
Source Updated At—
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    "requisitionDescription": "<div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> Yale New Haven Health Urgent Care is looking for a strong leader to join our Telehealth Team in a Lead Role. This position serves as a shift supervisor for telehealth operations, overseeing day-to-day workflows and supporting both telehealth associates, telehealth providers, and at times in-center team members.<br><br><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700; color: rgb(66, 66, 66); font-family: arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" data-pasted=\"true\">Candidates MUST reside in Connecticut to attend in-office meetings</strong><span style=\"color: rgb(66, 66, 66); font-family: arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">.</span><br><br><p style=\"margin-left:0in;\">The Lead serves as a resource for both clerical and clinical processes. Responsibilities include, but are not limited to:</p><ul type=\"disc\"><li style=\"margin-left:0in;\">Serving as &ldquo;air traffic control&rdquo; for patient throughput, ensuring a seamless experience</li><li style=\"margin-left:0in;\">Overseeing team chats and communications</li><li style=\"margin-left:0in;\">Troubleshooting and escalation in real time</li><li style=\"margin-left:0in;\">Problem solving and de-escalating patient concerns</li><li style=\"margin-left:0in;\">Maintaining positive interpersonal relationships with all community members</li><li style=\"margin-left:0in;\">Answering phone calls and responding to emails promptly and professionally</li><li style=\"margin-left:0in;\">Managing lab and imaging orders, including ensuring provider follow up or sc</li><li style=\"margin-left:0in;\">Holding daily huddles and monthly department meetings</li><li style=\"margin-left:0in;\">Completing audits and reporting</li><li style=\"margin-left:0in;\">Maintaining accurate and HIPAA compliant records</li><li style=\"margin-left:0in;\">Assisting management with scheduling and additional operational tasks as needed</li></ul><p style=\"margin-left:0in;\"><strong>We are looking for someone who:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Is personable, proactive, enthusiastic, and a go-getter</li><li style=\"margin-left:0in;\">Genuinely enjoys working with others, including direct communication with team members and patients</li><li style=\"margin-left:0in;\">Holds themselves and others accountable</li><li style=\"margin-left:0in;\">Remains professional always</li><li style=\"margin-left:0in;\">Has extensive customer service experience</li><li style=\"margin-left:0in;\">Can multitask and manage time effectively and autonomously</li><li style=\"margin-left:0in;\">Thrives in a fast-paced environment and is looking to take on additional responsibility</li><li style=\"margin-left:0in;\">Flexible scheduling, with ability to work mornings, midday, evenings, weekends and holidays</li><li style=\"margin-left:0in;\">Is compassionate, empathetic and willing to collaborate</li><li style=\"margin-left:0in;\">Able to provide and receive constructive feedback&nbsp;</li><li style=\"margin-left:0in;\">Has a HIPAA compliant, private work space</li></ul><div style='-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><div style='box-sizing: inherit; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; background-color: rgb(255, 255, 255);' data-pasted=\"true\"><div style=\"box-sizing: inherit; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent;\"><p style=\"box-sizing: inherit; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; line-height: 1.5; margin: 0px 0px 0.75rem; font-size: 0.875rem; color: rgb(66, 66, 66);\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif;\"><b style=\"box-sizing: inherit; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; font-weight: 700;\">Work Environment</b><br style=\"box-sizing: inherit; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent;\">This job is a telecommuting/ work from home position and operates in a virtual environment. This role routinely uses standard office equipment such as computers and phones.</span></p><p data-pasted=\"true\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px;\">Schedule Requirements:</span></strong><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px;\">Availability on both weekdays and weekends</span><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px;\">Shifts may include morning, midday, and evening hours</span></p></div></div><div style='box-sizing: inherit; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; background-color: rgb(255, 255, 255);'><p style=\"box-sizing: inherit; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; line-height: 1.5; margin: 0px 0px 0.75rem; font-size: 0.875rem; color: rgb(66, 66, 66);\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Salary:</strong></span><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">(Base pay) $20.00-$22.00</p></div></div></div>\n",
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    "requisitionTitle": "Lead Telehealth Medical Receptionist (Remote)",
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}
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