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Home › Companies › 31069345 62ed 470d 8681 79fa2638dadd 19000101 000001 › Front Office Supervisor

Front Office Supervisor

31069345 62ed 470d 8681 79fa2638dadd 19000101 000001 · Soboba Casino, San Jacinto, CA, US, San Jacinto, CA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company31069345 62ed 470d 8681 79fa2638dadd 19000101 000001
TitleFront Office Supervisor
Normalized title-
Department / team-
LocationSoboba Casino, CA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-19 / 2026-06-19
Changed / last seen2026-06-22 / 2026-06-22

Related slices

PageWhat it containsOpen
Company jobsActive postings from 31069345 62ed 470d 8681 79fa2638dadd 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Soboba Casino.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company31069345 62ed 470d 8681 79fa2638dadd 19000101 000001
Source7d765099-8ee3-4730-bea1-aafd34f2ec0b
ATS providerADP Workforce Now Recruiting

Description

Summary The Front Office Supervisor assists with hiring, training, mentoring and discipline issues for all Front Office staff. Understands all aspects of the Property Management System and is able to resolve any issue involving guests, team members, PBAX or PMS. Duties/Responsibilities Maintains proper staffing levels in all sub-departments, by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating employees, as needed. Makes rate and occupancy recommendations and maintains reports and charts for same. Coordinates with Executive Housekeeper and other housekeeping team members as needed. Maintains room inventory control through room blocks and group blocks. Understand yield management for maximum revenue and occupancy. Updates telephone directory for the properties PABX as needed, and maintains current internal phone directories. Supervises the activities of all Front Office Attendants to ensure prompt, efficient service is given to all guests serviced by Front Office. Trains in the moment and directs Front Office Attendants in proper emergency procedures, and supervises all Attendants in administering same in a calm, efficient manner. Effectively resolves problems within the Front Office, as well as minor customer conflicts/complaints, in a fair and equitable manner. Responsible for maintaining a consistent, regular attendance record. Responsible for training all team members in proper use of PMS and Player tracking. Held accountable, to a high degree, for the accuracy and thoroughness of departmental records. Perform special projects and other responsibilities, tasks, or duties as requested including in Valet and Housekeeping Departments. Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record. Perform special projects and other responsibilities, tasks, or duties as requested. Supervisory Responsibilities Assists with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Education / Qualifications Must be at least 21 years of age. High School Diploma or GED equivalent, required. Minimum two (2) years of experience as Front Office Associate / Front Office Cashier in a hotel, required. Degree in Hospitality Management or Bachelor’s Degree and/or Diploma in hotel or related field preferred. Computer Knowledge and experience in MS office programs required. The ability to stand at their designated station for 88% or more scheduled shift. Must be able to provide evidence of eligibility to work in the United States of America. Certificates, licenses and registration Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license. Required to submit to and obtain negative results on all drug and/or alcohol testing. Soboba Casino Resort Benefits Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following: 401k Plan Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee. Employee Assistance Program Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs) Paid Time Off Soboba Casino Resort Team Member Recognition including, but not limited to: Reward and Recognition Program (Quarterly, and Annually) Team member Incentives Discounted Team member meal

Full job record

Job ID43ca0e3fde075a09d6c3d23e8993e145cf82bacf
Org IDba85561f-dba5-4469-ad8c-ca86b7cde101
Source ID7d765099-8ee3-4730-bea1-aafd34f2ec0b
Board ID7d765099-8ee3-4730-bea1-aafd34f2ec0b
Provideradp_workforcenow
Provider Job Key950887
TitleFront Office Supervisor
Normalized Title—
Statusactive
Activeyes
Location TextSoboba Casino, San Jacinto, CA, US, San Jacinto, CA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CitySoboba Casino
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=31069345-62ed-470d-8681-79fa2638dadd&ccId=19000101_000001&lang=en_US&type=JS&jobId=950887&jwId=9203685176244_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=31069345-62ed-470d-8681-79fa2638dadd&ccId=19000101_000001&lang=en_US&type=JS&jobId=950887&jwId=9203685176244_1
First Seen At2026-06-19 13:00:49Z
Last Seen At2026-06-22 13:00:46Z
Last Checked At2026-06-22 13:00:46Z
Last Changed At2026-06-22 13:00:46Z
Inactive At—
Source Posted At2026-06-19 18:35:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=31069345-62ed-470d-8681-79fa2638dadd|19000101_000001/date=2026-06-22/2026-06-22T13-00-45-661Z-61178d6b207780600f7e139fe45adb9d563d819de787df833d96882328309852.json
Event Fields
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Extensions
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Understands all aspects of the Property Management System and is able to resolve any issue involving guests, team members, PBAX or PMS.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><strong><u>Duties/Responsibilities</u></strong><br></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Maintains proper staffing levels in all sub-departments, by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating employees, as needed.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Makes rate and occupancy recommendations and maintains reports and charts for same.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Coordinates with Executive Housekeeper and other housekeeping team members as needed.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Maintains room inventory control through room blocks and group blocks.&nbsp;</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Understand yield management for maximum revenue and occupancy.&nbsp;</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Updates telephone directory for the properties PABX as needed, and maintains current internal phone directories.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Supervises the activities of all Front Office Attendants to ensure prompt, efficient service is given to all guests serviced by Front Office.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Trains in the moment and directs Front Office Attendants in proper emergency procedures, and supervises all Attendants in administering same in a calm, efficient manner.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Effectively resolves problems within the Front Office, as well as minor customer conflicts/complaints, in a fair and equitable manner.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Responsible for maintaining a consistent, regular attendance record.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Responsible for training all team members in proper use of PMS and Player tracking.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Held accountable, to a high degree, for the accuracy and thoroughness of departmental records.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Perform special projects and other responsibilities, tasks, or duties as requested including in Valet and Housekeeping Departments.</li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.</li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Perform special projects and other responsibilities, tasks, or duties as requested.</li></ul></div><p style=\"margin:0in;font-size:14px;font-family:Consolas;\"><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><br></span></p><p style=\"margin:0in;font-size:14px;font-family:Consolas;\"><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><strong><u>Supervisory Responsibilities&nbsp;</u></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Assists with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.</li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"background: white;\">Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"background: white;\">Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"background: white;\">Welcome and acknowledge all guests according to company standards; anticipate and address guests&#39; service needs.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"background: white;\">Speak with others using clear and professional language.&nbsp;</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"background: white;\">Develop and maintain positive working relationships with others; support team to reach common goals.&nbsp;</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><strong><u>Education / Qualifications</u></strong></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Must be at least 21 years of age.</li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">High School Diploma or GED equivalent, required.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"background: white;\">Minimum two (2) years of experience as Front Office Associate / Front Office Cashier in a hotel, required.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"background: white;\">Degree in Hospitality Management or Bachelor&rsquo;s Degree and/or Diploma in hotel or related field preferred.&nbsp;</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"background: white;\">Computer Knowledge and experience in MS office programs required.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">The ability to stand at their designated station for 88% or more scheduled shift.&nbsp;</span></li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Must be able to provide evidence of eligibility to work in the United States of America.</li></ul><p><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><br></span></p></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><strong><u>Certificates, licenses and registration</u></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.&nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><span style=\"line-height: 115%;\">Required to submit to and obtain negative results on all drug and/or alcohol testing.</span></li></ul><p><span style=\"line-height: 115%; font-family: verdana, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><br></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:12.05pt;background:white;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><strong><span style=\"background: white;\">Soboba Casino Resort Benefits</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:12.05pt;background:white;'><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0); background: white;\">Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:&nbsp;</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">401k Plan</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Medical available to employees at a significantly reduced cost. Dental &amp; Vision paid for the employee.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Employee Assistance Program</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Paid Time Off</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:12.05pt;background:white;'><span style=\"font-size: 14px; color: rgb(0, 0, 0); font-family: verdana, sans-serif;\"><strong><span style=\"background: white;\">Soboba Casino Resort Team Member Recognition including, but not limited to:</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Reward and Recognition Program (Quarterly, and Annually)</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Team member Incentives</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Discounted Team member meal</li></ul></div></div></div></div>\n",
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    "requisitionTitle": "Front Office Supervisor",
    "clientRequisitionID": "2335",
    "organizationalUnits": [],
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    "additionalProperties": {},
    "requisitionLocations": [
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        "nameCode": {
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    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
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}
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