Home › Companies › 33291f61 00a3 4575 90c4 Fee3707d9e38 19000101 000001 › 988 Volunteer (Unpaid) Suicide Lifeline - Remote Opportunity!
988 Volunteer (Unpaid) Suicide Lifeline - Remote Opportunity!
33291f61 00a3 4575 90c4 Fee3707d9e38 19000101 000001 · Lexington, KY, US, Lexington, KY · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 33291f61 00a3 4575 90c4 Fee3707d9e38 19000101 000001 |
| Title | 988 Volunteer (Unpaid) Suicide Lifeline - Remote Opportunity! |
| Normalized title | - |
| Department / team | - |
| Location | Lexington, KY, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2025-11-04 / 2026-06-02 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 33291f61 00a3 4575 90c4 Fee3707d9e38 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Lexington. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 33291f61 00a3 4575 90c4 Fee3707d9e38 19000101 000001 |
| Source | dd69ad85-a314-4758-8466-7ee46d9dc91f |
| ATS provider | ADP Workforce Now Recruiting |
Description
If you are seeking a meaningful opportunity to volunteer (from your home) and provide assistance to people in our community, we have a place for you on our Team at New Vista. We see the good!!
*ALL TRAINING AND CONTINUING SUPPORT PROVIDED BY NEW VISTA*
The 988 Volunteer aids in responding to calls from the 988 Suicide and Crisis Lifeline that is operated by the Helpline’s 24/7 call center. The 988 Volunteer works collaboratively with Helpline staff, New Vista service programs, and with community partners to meet the needs of 988 callers. Volunteers will assess
risk by using a person-centered approach, gathering information, building rapport, asking important questions, and collaborating with callers in creating a safety plan, if warranted. It is important that we not just listen to the caller’s story, but actively give them the time to talk to someone who cares, and potentially reduce the crisis they are in. The 988 Volunteer is able to think outside the box and promotes a “no wrong door” approach – that any program a client enters can provide a universal gateway to enter any New Vista Services. The 988 Volunteer is a positive team player that promotes a culture of inclusion and participation.
Required Education and Experience
18 years of age with a high school diploma or equivalent
Preferred Education and Experience
Experience/education related to mental health, suicide, and/or substance use Ability to work cooperatively as a team member Demonstrates respect for diversity Experience with customer service, particularly interaction with customers by phone Proficient computer skills using various Microsoft Office applications
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answer crisis or emotionally distressing calls Assess suicidality and caller risk using the Columbia Suicide Severity Rating Scale (C-SSRS) The volunteer will help the caller with coping skills, developing a safety plan, or if necessary, consult with and/or transfer calls to the Helpline Crisis Workers Document information regarding the call following specific guidelines Complete 40 hours of training within the first 6 weeks of the volunteer commitment and any additional training as assigned: New Vista Orientation for Volunteers Completion of required trainings such as QPR Gatekeeper Training for Suicide Prevention, Counseling on Access to Lethal Means (CALM), CRUSHing Farmer Suicide and Lifelong Learning Portal Trainings, and other trainings as assigned Volunteers will be required to cover a variety of topics through training that aligns with the program and our accreditation. During training, volunteers will have opportunities to work through simulated calls through the SIMMERSION module that simulates calls, as well as receive training in crisis intervention All volunteers must pass 3 supervised calls to determine level of competency before beginning independent 988 crisis call work Time Requirements Volunteering 4 or more consecutive hours with the minimum of 18 hours per month Committing to at least 9 months of volunteering service time #NV988
While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.
New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company’s policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.
Full job record
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| Board ID | dd69ad85-a314-4758-8466-7ee46d9dc91f |
| Provider | adp_workforcenow |
| Provider Job Key | 557890 |
| Title | 988 Volunteer (Unpaid) Suicide Lifeline - Remote Opportunity! |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Lexington, KY, US, Lexington, KY |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | KY |
| City | Lexington |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=33291f61-00a3-4575-90c4-fee3707d9e38&ccId=19000101_000001&lang=en_US&type=JS&jobId=557890&jwId=9200857332748_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=33291f61-00a3-4575-90c4-fee3707d9e38&ccId=19000101_000001&lang=en_US&type=JS&jobId=557890&jwId=9200857332748_1 |
| First Seen At | 2026-06-02 09:00:34Z |
| Last Seen At | 2026-06-06 12:35:35Z |
| Last Checked At | 2026-06-06 12:35:35Z |
| Last Changed At | 2026-06-06 12:35:35Z |
| Inactive At | — |
| Source Posted At | 2025-11-04 20:58:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=33291f61-00a3-4575-90c4-fee3707d9e38|19000101_000001/date=2026-06-06/2026-06-06T12-35-33-819Z-0fa7e64435f2c5565c3cc25e0c513c62c7269d149e42d49d223d494065b78876.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">If you are seeking a meaningful opportunity to volunteer (from your home) and provide assistance to people in our community, we have a place for you on our Team at New Vista. We see the good!! <br><span id=\"isPasted\"> <br> *ALL TRAINING AND CONTINUING SUPPORT PROVIDED BY NEW VISTA*</span><br><br></span><span style=\"font-family: verdana, sans-serif; color: rgb(124, 112, 107); font-size: 14px;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></span><div class=\"fr-view\"><p id=\"isPasted\"><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\"><strong> </strong></span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">The 988 Volunteer aids in responding to calls from the 988 Suicide and Crisis Lifeline that is operated by the Helpline’s 24/7 call center. The 988 Volunteer works collaboratively with Helpline staff, New Vista service programs, and with community partners to meet the needs of 988 callers. Volunteers will assess</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">risk by using a person-centered approach, gathering information, building rapport, asking important questions, and collaborating with callers in creating a safety plan, if warranted. It is important that we not just listen to the caller’s story, but actively give them the time to talk to someone who cares, and potentially reduce the crisis they are in. The 988 Volunteer is able to think outside the box and promotes a “no wrong door” approach – that any program a client enters can provide a universal gateway to enter any New Vista Services. The 988 Volunteer is a positive team player that promotes a culture of inclusion and participation.</span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\"><strong>Required Education and Experience</strong></span></p><ul><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">18 years of age with a high school diploma or equivalent</li></ul><p><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\"><strong> </strong></span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\"><strong>Preferred Education and Experience</strong></span></p><ul><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Experience/education related to mental health, suicide, and/or substance use</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Ability to work cooperatively as a team member</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Demonstrates respect for diversity</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Experience with customer service, particularly interaction with customers by phone</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Proficient computer skills using various Microsoft Office applications</li></ul><p><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\"> </span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\"><strong>Essential Functions</strong></span></p><p><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><ul><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Answer crisis or emotionally distressing calls</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Assess suicidality and caller risk using the Columbia Suicide Severity Rating Scale (C-SSRS)</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">The volunteer will help the caller with coping skills, developing a safety plan, or if necessary, consult with and/or transfer calls to the Helpline Crisis Workers</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Document information regarding the call following specific guidelines</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Complete 40 hours of training within the first 6 weeks of the volunteer commitment and any additional training as assigned:<ul style=\"font-family: initial; font-size: initial; color: initial;\"><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">New Vista Orientation for Volunteers</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Completion of required trainings such as QPR Gatekeeper Training for Suicide Prevention, Counseling on Access to Lethal Means (CALM), CRUSHing Farmer Suicide and Lifelong Learning Portal Trainings, and other trainings as assigned</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Volunteers will be required to cover a variety of topics through training that aligns with the program and our accreditation. During training, volunteers will have opportunities to work through simulated calls through the SIMMERSION module that simulates calls, as well as receive training in crisis intervention</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">All volunteers must pass 3 supervised calls to determine level of competency before beginning independent 988 crisis call work</li></ul></li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Time Requirements<ul style=\"font-family: initial; font-size: initial; color: initial;\"><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Volunteering 4 or more consecutive hours with the minimum of 18 hours per month</li><li style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">Committing to at least 9 months of volunteering service time</li></ul></li></ul><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:107%;margin:0in;background:white;'><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\">#NV988</span></p><hr><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:107%;margin:0in;background:white;'><span style=\"font-family: verdana, sans-serif; color: rgb(124, 112, 107); font-size: 14px;\"><br></span></p><p id=\"isPasted\" style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:107%;margin:0in;background:white;'><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(124, 112, 107); background: white;\">While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.</span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:107%;margin:0in;background:white;'><span style=\"font-family: verdana, sans-serif; color: rgb(124, 112, 107); font-size: 14px;\"><strong> </strong></span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:107%;margin:0in;background:white;'><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(124, 112, 107);\">New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company’s policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.</span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:107%;'><span style=\"font-family: verdana, sans-serif; font-size: 14px; color: rgb(124, 112, 107);\"> </span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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