Insurance Follow Up Specialist

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    "description": "<p><span style=\"display:block;font-size:16px;\"><strong><span style=\"font-family:Times New Roman,Times,serif;\">The Health Insurance Follow-Up Specialist is responsible for ensuring timely and accurate reimbursement from insurance carriers. This role involves monitoring and following up on outstanding insurance claims, identifying and resolving payment discrepancies, and maintaining strong communication with payers, patients, and internal departments to optimize cash flow and reduce accounts receivable aging.</span></strong></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:12pt\"><b>Key Responsibilities</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:12pt\">Review aging reports and follow up on unpaid or denied insurance claims in accordance with company standards and payer timelines.</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:12pt\">Research and resolve claim denials, underpayments, and rejections through direct communication with insurance companies.</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:12pt\">Prepare and submit corrected claims, appeals, and supporting documentation as necessary.</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:12pt\">Maintain detailed and accurate records of all claim follow-up activities in the billing system.</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:12pt\">Collaborate with billing, coding, and front-office teams to address claim issues and prevent future denials.</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:12pt\">Verify insurance eligibility and benefits when necessary to ensure correct claim submission.</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:12pt\">Stay updated on insurance payer policies, coding changes, and reimbursement guidelines.</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:12pt\">Meet or exceed department productivity and quality performance standards.</span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:12pt\">Provide excellent customer service when interacting with payers, patients, and internal staff.</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif;\"><strong><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"color:#444444\"><span style=\"box-sizing:border-box\"><span style=\"box-sizing:border-box\"><span style=\"font-size:12.0pt\">Position Type: </span></span></span></span></span></span></strong><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"color:#444444\"><span style=\"box-sizing:border-box\"><span style=\"box-sizing:border-box\"><span style=\"font-size:12.0pt\">Onsite</span></span></span></span></span></span><strong><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"color:#444444\"><span style=\"box-sizing:border-box\"><span style=\"box-sizing:border-box\"><span style=\"font-size:12.0pt\">&nbsp;</span></span></span></span></span></span></strong></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p class=\"ignore-global-css\">&nbsp;</p>\r\n\r\n<p class=\"ignore-global-css\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><strong><span style=\"font-size:12.0pt\"><span style=\"color:#444444\">Employment Benefits:</span></span></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"ignore-global-css\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"color:#444444\"><span style=\"box-sizing:border-box\"><span 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