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Home › Companies › 8a441254 2f87 44de 8bc0 022903f0ddfe 19000101 000001 › Assistant Housing Manager

Assistant Housing Manager

8a441254 2f87 44de 8bc0 022903f0ddfe 19000101 000001 · Central Office, Cambridge, MA, US, Cambridge, MA · Hybrid · Active · $41 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company8a441254 2f87 44de 8bc0 022903f0ddfe 19000101 000001
TitleAssistant Housing Manager
Normalized title-
Department / team-
LocationCentral, MA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$41 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-05 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company8a441254 2f87 44de 8bc0 022903f0ddfe 19000101 000001
Sourced2f339a8-a590-4294-9922-36197f51f380
ATS providerADP Workforce Now Recruiting

Description

GRADE: 10 DEPARTMENT: Operations FLSA STATUS: Non-Exempt, Hourly STANDARD HOURS: 37.5 per week UNION: Teamsters Local #122 REPORTS TO: Housing Manager ABOUT CAMBRIDGE HOUSING AUTHORITY The Cambridge Housing Authority ("CHA"), a leader in developing and maintaining affordable housing communities, is seeking a qualified and highly motivated candidate. By focusing on policy innovation and family economic opportunities, the CHA is committed to developing and managing safe, high quality, affordable housing for low-income individuals and families. CHA provides long-term rental housing and rental assistance to more than 5,500+ individuals and families through its Public Housing and Housing Choice Voucher (HCV) Programs. CHA offers competitive compensation commensurate with experience. Our generous benefits package includes health and dental insurance, paid time off, paid holidays, life and disability insurance options, tuition reimbursement, commuter benefits, retirement pension and deferred compensation 457b plans, and more! At the completion of an introductory period, CHA employees enjoy flexible work schedules including a hybrid work environment consisting of a combination of on-site and work from home days with supervisor approval. SUMMARY The primary purpose of this position is to assist the Housing Manager in either one or several of the Cambridge Housing Authority’s (“Authority” or “CHA) large developments. Specific aspects of this position include managing tenant relations and assisting in the resolution of community problems. All activities must support the Authority’s strategic goals and objectives and produce results that accomplish the goals of the Operations department. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor’s Degree in business administration, public administration or a related field and a minimum of three years of housing program experience. Must have valid Massachusetts driver’s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered. Technical Skills To perform this job successfully, an individual should have strong computer skills (MS Word, MS Excel, MS Access, and MS Outlook). Ability to learn other computer software programs may be required by assigned tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. Interviews prospective tenants to determine their housing needs and preferences; shows available units to prospective tenants for their inspection Completes necessary rental forms when units have been accepted for occupancy; explains pertinent rules and regulations to tenants and answers their questions regarding rental of CHA properties Assists the Housing Manager in the preparation of budget estimates, maintains financial inventory and other pertinent records, and assists in the annual re-determination process Analyzes rent delinquency, unit turnover rates and other related subjects Assists in the collection of delinquent rent and gathers preliminary data for use by the Housing Manager in the preparation of required reports Prepares necessary reports under the direction of the Housing Manager Visits tenants to resolve complaints and problems Inspects units, the physical plant and buildings and grounds to determine maintenance needs; prepares and processes necessary work orders and follows up to ensure that work is completed satisfactorily and expeditiously Performs other related duties as assigned COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Behavioral Competencies Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Job Competencies Knowledge of policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned area of responsibility in the CHA Knowledge of HUD regulations pertaining to low-rent housing, as well as general landlord/tenant and fair housing laws Knowledge of the principles, practices, methods and techniques of housing management Knowledge of the problems encountered in the placement and maintenance of low income individuals and families in public housing General knowledge of inspection methods and techniques as applicable to the conduct of inspections of residential properties to ensure their adequacy Basic knowledge of principles and practices of procurement, budgeting and basic bookkeeping Ability to read and interpret a variety of documents including budgets, leases, invoices, laws and regulations, instruction and procedure manuals Ability to present ideas effectively, both orally and in writing Strong language and communication skills Ability to establish and maintain effective working relationships with employees, officials, suppliers and the general public PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment. The noise level in the work environment is usually moderate. It is the policy of the Cambridge Housing Authority to give preference in employment to Section 3- eligible individuals. The Cambridge Housing Authority is an equal opportunity affirmative action employer. Minorities, handicapped and others are encouraged to apply. 8:00 am to 4:30 pm Monday through Friday 37.5 hours per week

Full job record

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Source IDd2f339a8-a590-4294-9922-36197f51f380
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Provideradp_workforcenow
Provider Job Key545606
TitleAssistant Housing Manager
Normalized Title—
Statusactive
Activeyes
Location TextCentral Office, Cambridge, MA, US, Cambridge, MA
Department—
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Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMA
CityCentral
Salary RawUp to 41.23 (USD) Annually
Salary Min0
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First Seen At2026-06-06 13:23:40Z
Last Seen At2026-06-06 13:23:40Z
Last Checked At2026-06-06 13:23:40Z
Last Changed At2026-06-06 13:23:40Z
Inactive At—
Source Posted At2026-06-05 16:06:00Z
Source Updated At—
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    "requisitionDescription": "<div><p><br></p><p style=\"text-align:start;\"><br></p><p style=\"text-align:left;\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova, Arial, san-serif;\"><strong>GRADE:</strong> 10</span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova, Arial, san-serif;\"><strong>DEPARTMENT:</strong> Operations</span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova, Arial, san-serif;\"><strong>FLSA STATUS:</strong> Non-Exempt, Hourly</span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova, Arial, san-serif;\"><strong>STANDARD HOURS:</strong> 37.5 per week</span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova, Arial, san-serif;\"><strong>UNION:</strong> Teamsters Local #122</span>&nbsp;</p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova, Arial, san-serif;\"><strong>REPORTS TO:&nbsp;</strong>Housing Manager</span>&nbsp;</p><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong><span style=\"font-size: 16px;\">ABOUT CAMBRIDGE HOUSING AUTHORITY</span></strong></p><p style=\"margin-left:0in;\">The Cambridge Housing Authority (&quot;CHA&quot;), a leader in developing and maintaining affordable housing communities, is seeking a qualified and highly motivated candidate. By focusing on policy innovation and family economic opportunities, the CHA is committed to developing and managing safe, high quality, affordable housing for low-income individuals and families. CHA provides long-term rental housing and rental assistance to more than 5,500+ individuals and families through its Public Housing and Housing Choice Voucher (HCV) Programs.</p><p style=\"margin-left:0in;\"><strong>CHA offers competitive compensation commensurate with experience. Our generous benefits package includes health and dental insurance, paid time off, paid holidays, life and disability insurance options, tuition reimbursement, commuter benefits, retirement pension and deferred compensation 457b plans, and more! At the completion of an introductory period, CHA employees enjoy flexible work schedules including a hybrid work environment consisting of a combination of on-site and work from home days with supervisor approval.</strong></p><p style=\"text-align:left;\">&nbsp;<span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova;\"><strong>SUMMARY</strong></span><strong>&nbsp;</strong></p><p style=\"text-align:left;\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\">The primary purpose of this position is to assist the Housing Manager in either one or several of the Cambridge Housing Authority&rsquo;s (&ldquo;Authority&rdquo; or &ldquo;CHA) large developments. Specific aspects of this position include managing tenant relations and assisting in the resolution of community problems.</span> <span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\">All activities must support the Authority&rsquo;s strategic goals and objectives and produce results that accomplish the goals of the Operations department.</span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova;\"><strong>QUALIFICATIONS</strong></span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><em>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><strong>Education and/or Experience</strong></span><strong>&nbsp;</strong></p><p style=\"text-align:left;\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\">Bachelor&rsquo;s Degree in business administration, public administration or a related field and a minimum of three years of housing program experience. Must have valid Massachusetts driver&rsquo;s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered.</span>&nbsp;</p><p style=\"text-align:left;\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><strong>Technical Skills</strong></span><strong>&nbsp;</strong></p><p style=\"text-align:left;\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\">To perform this job successfully, an individual should have strong computer skills (MS Word, MS Excel, MS Access, and MS Outlook). Ability to learn other computer software programs may be required by assigned tasks.</span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova;\"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><em>The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.</em></span><em>&nbsp;</em></p><ul><li>&nbsp;<span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Interviews prospective tenants to determine their housing needs and preferences; shows available units to prospective tenants for their inspection</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Completes necessary rental forms when units have been accepted for occupancy; explains pertinent rules and regulations to tenants and answers their questions regarding rental of CHA properties</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Assists the Housing Manager in the preparation of budget estimates, maintains financial inventory and other pertinent records, and assists in the annual re-determination process</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Analyzes rent delinquency, unit turnover rates and other related subjects</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Assists in the collection of delinquent rent and gathers preliminary data for use by the Housing Manager in the preparation of required reports</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Prepares necessary reports under the direction of the Housing Manager</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Visits tenants to resolve complaints and problems</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Inspects units, the physical plant and buildings and grounds to determine maintenance needs; prepares and processes necessary work orders and follows up to ensure that work is completed satisfactorily and expeditiously</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Performs other related duties as assigned</span>&nbsp;</li></ul><p style=\"text-align:left;\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova;\"><strong>COMPETENCIES</strong></span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><em>To perform the job successfully, an individual should demonstrate the following competencies:</em></span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><strong>Behavioral Competencies</strong></span><strong>&nbsp;</strong></p><p style=\"text-align:left;\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><strong>Commitment:</strong> Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.</span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><strong>Customer Service:</strong> Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers.</span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><strong>Effective Communication:</strong> Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively.</span>&nbsp;</p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><strong>Responsiveness and Accountability:</strong> Demonstrates a high level of conscientiousness; holds oneself personally responsible for one&#39;s own work; does fair share of work.</span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><strong>Teamwork:</strong> Balances team and individual responsibilities; exhibits objectivity and openness to others&#39; views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone&#39;s efforts to succeed.</span>&nbsp;</p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><strong>Job Competencies</strong></span><strong>&nbsp;</strong></p><ul><li style=\"text-align:start;\">&nbsp;<span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Knowledge of policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned area of responsibility in the CHA</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Knowledge of HUD regulations pertaining to low-rent housing, as well as general landlord/tenant and fair housing laws</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Knowledge of the principles, practices, methods and techniques of housing management</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Knowledge of the problems encountered in the placement and maintenance of low income individuals and families in public housing</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">General knowledge of inspection methods and techniques as applicable to the conduct of inspections of residential properties to ensure their adequacy</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Basic knowledge of principles and practices of procurement, budgeting and basic bookkeeping</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Ability to read and interpret a variety of documents including budgets, leases, invoices, laws and regulations, instruction and procedure manuals</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Ability to present ideas effectively, both orally and in writing</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Strong language and communication skills</span>&nbsp;</li><li dir=\"auto\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 1em;font-family: ProximaNova;\">Ability to establish and maintain effective working relationships with employees, officials, suppliers and the general public</span>&nbsp;</li></ul><p style=\"text-align:start;\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova;\"><strong>PHYSICAL DEMANDS</strong></span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><em>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\">While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 25 pounds.</span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 18px;font-family: ProximaNova;\"><strong>WORK ENVIRONMENT</strong></span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><em>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></span></p><p><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\">Office environment. The noise level in the work environment is usually moderate.</span>&nbsp;</p><p style=\"text-align:left;\"><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: ProximaNova;\"><em>It is the policy of the Cambridge Housing Authority to give preference in employment to Section 3- eligible individuals. The Cambridge Housing Authority is an equal opportunity affirmative action employer. Minorities, handicapped and others are encouraged to apply.</em></span><em>&nbsp;</em></p><p><br></p></div>\n<br/>8:00 am to 4:30 pm<br/>Monday through Friday<br/>37.5 hours per week",
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