Warehouse Manager

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    "ExternalDescriptionStr": "<p><span style=\"font-family: Calibri, sans-serif;\"><strong>Position: Warehouse Manager</strong></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><strong>Pay Rate: $90,000 - $100,000 per year</strong></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><strong>Core Responsibilities &amp; Duties:</strong></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Ensure all Inbound &amp; Outbound SLA goals are met while orders are shipping accurately according to client &amp; customer needs</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Managing the Operations of the warehouse including the following departments: Picking, Packing, Receiving, Traffic, Returns, VAS, Inventory &amp; maintenance&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Plan &amp; execute that DTC &amp; wholesale outbound shipping is on track while working with Traffic to ensure orders are shipping on time&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Developing the warehouse leadership team:&nbsp;</span></span><ul style=\"list-style-type: circle;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Proactively train &amp; position back up roles to ensure roles are back filled in the event of turnover or time off</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Proactively supporting business initiatives by maximizing current employee skills while providing a challenging and rewarding work environment&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Meeting with the Operations team, as a group and individually, to mentor and coach them to ensure goals are being met&nbsp;</span></span></li></ul></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Monitoring SCI &amp; WMS to ensure orderbook is in line with our SLAs &amp; addressing roadblocks or opportunities when they are not met&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Work with upper management to optimize the processes of each department for efficiency &amp; accuracy&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Maintaining an awareness of business needs, including new policies, clients or processes</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Ensure that all scheduled projects are successfully completed&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Oversee that the facility and all employees are in compliance with current safety procedures</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Enforce and maintain policies and procedures intended to ensure company compliance with local and federal regulations and standards</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Interacting with the accounting department to ensure accurate billing and collections</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Serving as the main point of contact for after-hours service-related issues and requests</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Monitoring Operations team employees' PTO, UPTO, and overtime &amp; ensuring timecards are being approved for each payroll cycle</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Assisting in the preparation of Work Instructions and new customer onboarding procedures and standards</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Maintaining regular contact with CS &amp; higher management for updates, changes &amp; improvements&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Qualifying and interviewing job candidates for the warehouse departments with the assistance of the Human Resource team</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Conducting yearly performance reviews for warehouse team members&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Providing corrective action plans to employees that have made errors or are performing below expectations &amp; separating with employees that do not meet our expectations</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Maintaining and protecting the confidentiality of employee records, and other sensitive information&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Assuming additional duties as required by the business or assigned by the Upper Manager</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><strong>Job Requirements &amp; Qualifications:</strong></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">4+ years of management and operations experience in 3PL or warehouse equivalent jobs&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">2+ years of experience utilizing a Warehouse Management System&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Ability to be certified &amp; train warehouse staff in motorized material handling equipment&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Comprehensive knowledge of the transportation, freight, and logistics industry</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Ability to occasionally travel in order meet business needs&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Strong organization and project management skills</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Excellent communication, sales, leadership, teamwork, and negotiation skills</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Proven ability to recruit, train, and motivate personnel to balance staffing strength with profitability and growth&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Ability to establish credibility and be decisive while recognizing and supporting the organization's preferences and priorities</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Sound administrative skills and well-developed management skills</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Strong analytical, numerical, and reasoning abilities&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Strong customer service and interpersonal skills&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Ability to listen, converse and communicate effectively via phone and in writing while fostering relationships with customers and prospects&nbsp;</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Computer Knowledge- Word, Excel, Outlook, and other programs</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 107%;\">Strong work ethic&nbsp;</span></span></li></ul><p>&nbsp;</p><p><span style=\"font-size: 10pt; line-height: 115%;\">#L1-TK1</span></p><p>&nbsp;</p><p style=\"margin-bottom: 0in; text-align: center;\"><span style=\"color: black;\"><strong>Forward Air is an Equal Opportunity employer.</strong></span></p>",
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