Student Success Facilitator

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  "last_changed_at": "2026-05-30T06:11:00.501Z",
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    "country": "Canada",
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  "inferred_at": "2026-06-06T10:33:22.376Z",
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    "countries": [
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  "remote_policy": "remote",
  "salary_period": null,
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  "salary_currency": null
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    "id": "75",
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    "location": {
      "city": "Deseronto",
      "state": "Ontario"
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    "departmentId": "18645",
    "locationType": "2",
    "jobOpeningName": "Student Success Facilitator",
    "departmentLabel": "EMSS",
    "employmentStatusLabel": "Fixed Contract"
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  "detail_job_opening": {
    "location": {
      "city": "Deseronto",
      "state": "Ontario",
      "postalCode": "k0k 1x0",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-05-13",
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    "description": "<p><span style=\"font-size: 12pt\">Employment Opportunity</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Student Success Facilitator</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">Position Type: Contract</span></p>\n<p><span style=\"font-size: 12pt\">Position Status: <span style=\"font-weight: bold\">Multiple Vacancies</span></span></p>\n<p><span style=\"font-size: 12pt\">Location: On-site / Hybrid / Remote</span></p>\n<p><span style=\"font-size: 12pt\">Reports To: Director, Learner Success and Service Delivery</span></p>\n<p><span style=\"font-size: 12pt\">Hourly Rate: $22.86, plus 4% vacation pay</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About FNTI (First Nations Technical Institute)</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">FNTI is an Indigenous-owned and governed post-secondary institution dedicated to serving Indigenous learners. Established in 1985, FNTI has graduated over 4,000 students through certificate, diploma, and degree programs delivered in partnership with Ontario’s colleges and universities.</span></p>\n<p><span style=\"font-size: 12pt\">As a First Nation-mandated, not-for-profit, and registered charitable organization accredited by the Indigenous Advanced Education and Skills Council (IAESC), FNTI delivers a range of post-secondary programming grounded in Indigenous knowledge and community connection. Through its community-driven and intensive delivery model, FNTI enables learners to remain connected to their families and communities while pursuing meaningful educational and career pathways.</span></p>\n<p><span style=\"font-size: 12pt\">Since the Indigenous Institute Act, 2017, FNTI has advanced the development of independently accredited degree programs, created by Indigenous people, for Indigenous people. Programming is delivered from its main campus in Tyendinaga on the Bay of Quinte, as well as virtually.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Position Summary</span></span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">The Student Success Facilitator (SSF) is the first and on-going point of contact for learners, following their admission to programs, as specifically assigned by the Director, Learner Success and Service Delivery. SSF’s develop and maintain successful relationships with learners and faculty to support students, enhancing their success and FNTI’s profile. SSF’s will be required to effectively organize all aspects of delivery session set-up including attending sessions and to provide support to students and faculty. The SSF also assists with admissions/recruitment in the conversion continuum (prospective students from applicant to registered student).</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Key Responsibilities</span></span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span><span>Student</span><span><span> </span></span><span>Relationships</span><span><span> </span></span><span>and</span><span><span> </span></span><span>Records:</span></span><span> </span></p>\n<ul>\n<li><span><span>Create</span><span><span> </span></span><span>and</span><span><span> </span></span><span>maintain</span><span><span> </span></span><span>student</span><span><span> </span></span><span>records</span><span><span> </span></span><span>by</span><span><span> </span></span><span>Program</span><span><span> </span></span><span>and</span><span><span> </span></span><span>cohort</span><span><span> </span></span><span>/</span><span><span> </span></span><span>level</span><span><span> </span></span><span>/ location,</span><span><span> </span></span><span>updating</span><span><span> </span></span><span>as<span> </span></span><span>required</span><span>;</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Create</span><span><span> </span></span><span>and</span><span><span> </span></span><span>maintain</span><span><span> </span></span><span>electronic</span><span><span> </span></span><span>student</span><span><span> </span></span><span>files,</span><span><span> </span></span><span>as</span><span><span> </span></span><span>needed,</span><span><span> </span></span><span>updating</span><span><span> </span></span><span>as</span><span><span> </span></span><span>appropriate</span><span>;</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Commence,</span><span><span> </span></span><span>continue</span><span><span> </span></span><span>and</span><span><span> </span></span><span>develop</span><span><span> </span></span><span>student</span><span><span> </span></span><span>relationships</span><span><span> </span></span><span>by</span><span><span> </span></span><span>maintaining</span><span><span> </span></span><span>on-</span><span><span> </span></span><span>going</span><span><span> </span></span><span>communication with students of assigned cohorts;<span> </span></span><span>assisting</span><span><span> </span>them with all course/program related non-academic</span><span><span> </span></span><span>issues;</span><span><span> </span></span><span>responding</span><span><span> </span></span><span>to</span><span><span> </span></span><span>enquiries</span><span><span> </span></span><span>between</span><span><span> </span></span><span>sessions,</span><span><span> </span></span><span>forwarding</span><span><span> </span></span><span>to</span><span><span> </span></span><span>the</span><span><span> </span></span><span>appropriate</span><span><span> </span></span><span>resources</span><span>,<span> </span></span><span>as<span> </span></span><span>required</span><span>;</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Organize</span><span><span> </span></span><span>and lead</span><span><span> </span></span><span>student relationship building</span><span><span> </span></span><span>through</span><span><span> </span></span><span>cultural</span><span><span> </span></span><span>activities,</span><span><span> </span></span><span>such</span><span><span> </span></span><span>as:</span><span><span> </span></span><span>pot lucks</span><span>, crafting, theatre outings, etc.</span></span><span> </span></li>\n</ul>\n<ul></ul>\n<ul></ul>\n<ul></ul>\n<ul></ul>\n<ul>\n<li><span><span>Respond</span><span><span> </span></span><span>to</span><span><span> </span></span><span>general</span><span><span> </span></span><span>program</span><span><span> </span></span><span>enquiry</span><span><span> </span></span><span>questions</span><span><span> </span></span><span>as</span><span><span> </span></span><span>part</span><span><span> </span></span><span>of</span><span><span> </span></span><span>admissions</span><span><span> </span></span><span>process,</span><span><span> </span></span><span>including enquiries<span> </span></span><span>regarding</span><span><span> </span>partner admissions processes;</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Post</span><span><span> </span></span><span>offer/enrolment,</span><span><span> </span></span><span>maintain</span><span><span> </span></span><span>frequent</span><span><span> </span></span><span>contact</span><span><span> </span></span><span>with</span><span><span> </span></span><span>students,</span><span><span> </span></span><span>answer</span><span><span> </span></span><span>enquiries</span><span><span> </span></span><span>and</span><span><span> </span></span><span>providing program information up to the start of the first session</span></span><span> </span></li>\n<li><span><span>Assist</span><span><span> </span>in</span><span><span> </span></span><span>the</span><span><span> </span></span><span>student</span><span><span> </span></span><span>admission</span><span><span> </span></span><span>process</span><span><span> </span></span><span>by</span><span><span> </span></span><span>making</span><span><span> </span></span><span>phone</span><span><span> </span></span><span>calls</span><span><span> </span></span><span>and</span><span><span> </span></span><span>sending</span><span><span> </span></span><span>emails,</span><span><span> </span></span><span>as</span><span><span> </span></span><span>requested</span><span><span> </span></span><span>by the Registrar's Office, as directed by</span><span><span> </span></span><span>the Director, Learner<span> </span></span><span>Success</span><span><span> </span>and Service Delivery; forwards admissions documents to Registrar's Office<span> </span></span><span>in a timely manner</span><span>;</span></span><span> </span></li>\n</ul>\n<p><span><span>Logistics</span><span><span> </span></span><span>for</span><span><span> </span></span><span>each</span><span><span> </span></span><span>session:</span></span><span> </span></p>\n<ul>\n<li><span><span>Coordinate</span><span><br></span><span>aspects</span><span><span> </span></span><span>of</span><span><span> </span></span><span>a</span><span><span> </span></span><span>session/delivery;</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensure</span><span><span> </span></span><span>that</span><span><span> </span></span><span>classrooms</span><span><span> </span></span><span>are</span><span><span> </span></span><span>set</span><span><span> </span></span><span>up</span><span><span> </span></span><span>appropriately;</span></span><span> </span></li>\n</ul>\n<ul></ul>\n<ul></ul>\n<ul>\n<li><span><span>Purchase</span><span><span> </span></span><span>of</span><span><span> </span></span><span>certain program</span><span><span> </span></span><span>delivery</span><span><span> </span></span><span>supplies;</span></span><br></li>\n<li><span>Provide</span><span> </span><span>last</span><span> </span><span>minute</span><span> </span><span>logistical</span><span> </span><span>support</span><span> </span><span>as</span><span> </span><span>required</span><span> </span><span>–</span><span> </span><span>photocopies;</span><span> </span><span>break-out</span><span> </span><span>rooms,</span><span> </span><span>etc.;</span><span style=\"font-size: 12pt\"> </span></li>\n</ul>\n<p><span><span>Completion/Graduation</span><span><span> C</span></span><span>elebration</span><span><span> S</span></span><span>upport:</span></span><span> </span></p>\n<ul>\n<li><span><span>Arrange</span><span><span> </span></span><span>completion</span><span><span> </span></span><span>celebration</span><span><span> </span></span><span>for</span><span><span> </span></span><span>the</span><span><span> </span></span><span>final</span><span><span> </span></span><span>session</span><span><span> </span></span><span>of</span><span><span> </span></span><span>each</span><span><span> </span></span><span>program</span><span><span> </span></span><span>intake;</span></span><span> </span></li>\n</ul>\n<p><span><span>Other duties</span><span> </span><span>as</span><span> </span><span>assigned.</span></span><span> </span><span style=\"font-size: 12pt\"> </span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Qualifications</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Relevant 2-year diploma with experience, preferably in an Indigenous educational environment, or a combination of education, training and experience which FNTI deems to be equivalent;</span></li>\n<li><span style=\"font-size: 12pt\">Ability to facilitate virtual classrooms through the use of online platforms;</span></li>\n<li><span style=\"font-size: 12pt\">Considerable lived, practical and relevant working experience of Indigenous issues;</span></li>\n<li><span style=\"font-size: 12pt\">Valid Ontario driver’s licence; ability and willingness to travel.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Conditions of Employment</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Willing and able to travel occasionally and work overtime as required.</span></li>\n<li><span style=\"font-size: 12pt\">Successful candidates must provide a satisfactory Vulnerable Sector Check.</span></li>\n<li><span style=\"font-size: 12pt\">Must be legally entitled to work in Ontario, Canada.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Equity, Inclusion &amp; Accessibility</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\">FNTI is an inclusive employer. We welcome applications from candidates with diverse backgrounds and experiences. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC), applicants may request accommodation at any stage of the recruitment process.</span></p>\n<p><span style=\"font-size: 12pt\">To request accommodation during the application process, please contact <span style=\"font-weight: bold\">[email protected]</span> with the job title and accommodation details.</span></p>\n<p><span style=\"font-size: 12pt\">FNTI provides preference to qualified applicants of Indigenous ancestry who self-identify.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">How to Apply</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\">Interested candidates are invited to apply by submitting:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">A cover letter outlining interest and qualifications</span></li>\n<li><span style=\"font-size: 12pt\">A current resume</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We thank all applicants for their interest; however, only those selected for an interview will be contacted.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Posting Date:</span></span></p>\n<p><span style=\"font-size: 12pt\">May 13, 2026</span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Application Deadline:</span></span></p>\n<p><span style=\"font-size: 12pt\">Posting will remain open until filled</span><br></p>",
    "compensation": "$22.86 plus 4% vacation pay",
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