Receptionist-Collision Center

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  "location": {
    "raw": "Riverside, CA, US",
    "city": "Riverside",
    "region": "CA",
    "country": "United States",
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    "datePosted": "2026-06-05T04:00:00.000Z",
    "description": "<h2>Overview</h2>The \n<strong>Receptionist </strong>for our\n<strong> Collision Center</strong> courteously and efficiently greets customers that visit our Collison Center in a timely and professional manner along with routing calls to the appropriate employee or department. The \n<strong>Receptionist </strong>for our\n<strong> Collision Center</strong>\n<strong> </strong>ensures to have all customers that call in have a pleasant first response from our Front Desk Receptionist. The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience. Automotive Collision Center experience preferred. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus. \n<p>In addition to competitive pay, we offer our employees: <strong>Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.</strong></p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Greet  customers that enter our Collision Center in a professional curtious manner.  They will direct customers to to appropriate team member to assist them.</li>\n <li>Answer all incoming calls according to all company policies with exceptional telephone skills.</li>\n <li>Direct phone calls to the appropriate parties as necessary.</li>\n <li>Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.</li>\n <li>Coordinates questions and issues with the appropriate department personnel.</li>\n <li>Addresses customer concerns and issues or escalates them as needed.</li>\n <li>Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.</li>\n <li>Maintain confidentiality of company and customer information at all times.</li>\n <li>Answer Collision Center department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available.</li>\n <li>Assist the service staff in contacting customers to inform them that their vehicles have been completed.</li>\n <li>Performs other duties as assigned.</li>\n</ul>\n<p> </p>\n<h2>Qualifications</h2>\n<ul>\n <li>MUST HAVE COLLISION CENTER EXPERIENCE!</li>\n <li>Automotive Dealership experience a PLUS!</li>\n <li>Service or hospitality industries experience a PLUS!</li>\n <li>Previous retail and/or customer service experience.</li>\n <li>Friendly with high energy and the willingness to go above and beyond.</li>\n <li>Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.</li>\n <li>Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.</li>\n <li>Must conduct oneself in a professional manner.</li>\n <li>Basic computer and Microsoft Office skills.</li>\n <li>Strive to respect and facilitate teamwork within all departments.</li>\n <li>Professional appearance and work ethic.</li>\n <li>Must be a team player with a strong sense of commitment to the customer and team members.</li>\n <li>Bilingual a PLUS!</li>\n</ul>\n<p> </p>",
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          "postalCode": "92504",
          "addressRegion": "CA",
          "streetAddress": "3060 Adams St.",
          "addressCountry": "US",
          "addressLocality": "Riverside",
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    "validThrough": "2026-07-04T04:00:00.000Z",
    "employmentType": "FULL_TIME",
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      "name": "BMW of Riverside",
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      "sameAs": "https://www.bmwofontario.com"
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