Home › Companies › Hdkk Fa Us6 Oraclecloud Com CX 2001 › Senior Patient Service Rep, PACT - Operations Float Pool
Senior Patient Service Rep, PACT - Operations Float Pool
Hdkk Fa Us6 Oraclecloud Com CX 2001 · Beverly Hills, CA, United States; MSO, Beverly Hills, CA, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hdkk Fa Us6 Oraclecloud Com CX 2001 |
| Title | Senior Patient Service Rep, PACT - Operations Float Pool |
| Normalized title | - |
| Department / team | CMCF 1101012 Ops - Float Pool |
| Location | Beverly Hills, CA, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-03-06 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hdkk Fa Us6 Oraclecloud Com CX 2001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Beverly Hills. | Open |
| Department jobs | Active postings in CMCF 1101012 Ops - Float Pool. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hdkk Fa Us6 Oraclecloud Com CX 2001 |
| Source | 0cf6eada-2abe-405b-a726-303c9adf8347 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Senior Patient Service Representative - PACT (Float Pool) at Cedars-Sinai Medical Network is a vital role within patient services. The role is an administrative professional responsible for coordinating the daily operations of patient services across multiple medical practice locations. The position involves handling patient check-in/check-out procedures, including collection and reconciliation of payments. Verifies insurance eligibility, assesses benefits and authorization requirements, and determines patient's out-of-pocket expenses. A solid understanding of all Health Information Management (HIM) related activities is integral to the role.
Duties and Responsibilities:
Oversees check-in and check-out procedures for patients, including payment collection and reconciliation.
Maintains and manages patient demographic and insurance information in the CS-Link system, ensuring data accuracy.
Schedules and coordinates patient appointments, ensuring efficient patient flow and satisfaction.
Uses in-depth knowledge of healthcare insurance and benefits to assess authorization requirements and patient's out-of-pocket expenses.
Analyzes, evaluates, and resolves insurance issues by coordinating with insurance companies.
Acts as liaison coordinating administrative support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll.
Provides expert support in maintaining the physician master schedules and manage all changes as required, handling patient/provider correspondence as advised.
Manages referrals and authorizations for various insurance types, ensuring that all patient interactions align with healthcare regulatory standards and Cedars-Sinai Medical Center's protocols.
Assists in tracking, monitoring, and updating department-specific data as part of lean management processes.
Assists with training and mentoring Patient Service Representatives, ensuring they are equipped to perform their duties effectively. Actively participate in departmental huddles and staff meetings, delivering presentations to improve positive and effective teamwork.
Conducts patient care flow management and provide assistance in supervising CS-Link message pools.
Uses detailed knowledge of the CS-Link/Epic Healthcare system to work independently and with minimal direction.
Explains complex policies, procedures, or services to patients using administrative knowledge.
Carries out lobby PSR role in all outpatient MDN departments. This requires learning and understanding of various EPIC functionalities, knowledge and skilled specific to the covering clinic. Adapts to the workflows and procedures of different practices.
Assist with special projects or additional tasks as required by the practice manager or healthcare providers.
Qualifications
Education: High school diploma/GED preferred
Experience:
Three (3) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required.
Organization
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
Company
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
Full job record
| Job ID | 42a34a0193db9bbfbcee5540a4ee4815b5370160 |
| Org ID | ba262c18-bc93-43ce-9b41-0e92a17bc240 |
| Source ID | 0cf6eada-2abe-405b-a726-303c9adf8347 |
| Board ID | 0cf6eada-2abe-405b-a726-303c9adf8347 |
| Provider | oracle_hcm |
| Provider Job Key | 15603 |
| Title | Senior Patient Service Rep, PACT - Operations Float Pool |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Beverly Hills, CA, United States; MSO, Beverly Hills, CA, US |
| Department | CMCF 1101012 Ops - Float Pool |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Beverly Hills |
| Salary Raw | Description The Senior Patient Service Representative - PACT (Float Pool) at Cedars-Sinai Medical Network is a vital role within patient services. The role is an administrative professional responsible for coordinating the daily operations of patient services across multiple medical practice locations. The position involves handling patient check-in/check-out procedures, including collection and reconciliation of payments. Verifies insurance eligibility, assesses benefits and authorization requirements, and determines patient's out-of-pocket expenses. A solid understanding of all Health Information Management (HIM) related activities is integral to the role. Duties and Responsibilities: Oversees check-in and check-out procedures for patients, including payment collection and reconciliation. Maintains and manages patient demographic and insurance information in the CS-Link system, ensuring data accuracy. Schedules and coordinates patient appointments, ensuring efficient patient flow and satisfaction. Uses in-depth knowledge of healthcare insurance and benefits to assess authorization requirements and patient's out-of-pocket expenses. Analyzes, evaluates, and resolves insurance issues by coordinating with insurance companies. Acts as liaison coordinating administrative support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll. Provides expert support in maintaining the physician master schedules and manage all changes as required, handling patient/provider correspondence as advised. Manages referrals and authorizations for various insurance types, ensuring that all patient interactions align with healthcare regulatory standards and Cedars-Sinai Medical Center's protocols. Assists in tracking, monitoring, and updating department-specific data as part of lean management processes. Assists with training and mentoring Patient Service Representatives, ensuring they are equipped to perform their duties effectively. Actively participate in departmental huddles and staff meetings, delivering presentations to improve positive and effective teamwork. Conducts patient care flow management and provide assistance in supervising CS-Link message pools. Uses detailed knowledge of the CS-Link/Epic Healthcare system to work independently and with minimal direction. Explains complex policies, procedures, or services to patients using administrative knowledge. Carries out lobby PSR role in all outpatient MDN departments. This requires learning and understanding of various EPIC functionalities, knowledge and skilled specific to the covering clinic. Adapts to the workflows and procedures of different practices. Assist with special projects or additional tasks as required by the practice manager or healthcare providers. Qualifications Education: High school diploma/GED preferred Experience: Three (3) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required. Organization With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. Company Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://hdkk.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/15603 |
| Apply URL | https://hdkk.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/15603 |
| First Seen At | 2026-05-31 17:56:48Z |
| Last Seen At | 2026-06-06 19:06:32Z |
| Last Checked At | 2026-06-06 19:06:32Z |
| Last Changed At | 2026-05-31 17:56:48Z |
| Inactive At | — |
| Source Posted At | 2026-03-06 23:44:52Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdkk.fa.us6.oraclecloud.com|CX_2001/date=2026-06-06/2026-06-06T19-05-35-433Z-9588f25b1fd282830ae976623bc5a1f840a94c0624e6e3e5a014a99dfabfdee8.json |
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