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HomeCompaniesHdkk Fa Us6 Oraclecloud Com CX 2001Senior Patient Service Rep, PACT - Operations Float Pool

Senior Patient Service Rep, PACT - Operations Float Pool

Hdkk Fa Us6 Oraclecloud Com CX 2001 · Beverly Hills, CA, United States; MSO, Beverly Hills, CA, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHdkk Fa Us6 Oraclecloud Com CX 2001
TitleSenior Patient Service Rep, PACT - Operations Float Pool
Normalized title-
Department / teamCMCF 1101012 Ops - Float Pool
LocationBeverly Hills, CA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-03-06 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Hdkk Fa Us6 Oraclecloud Com CX 2001.Open
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City jobsActive postings in Beverly Hills.Open
Department jobsActive postings in CMCF 1101012 Ops - Float Pool.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHdkk Fa Us6 Oraclecloud Com CX 2001
Source0cf6eada-2abe-405b-a726-303c9adf8347
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Senior Patient Service Representative - PACT (Float Pool) at Cedars-Sinai Medical Network is a vital role within patient services. The role is an administrative professional responsible for coordinating the daily operations of patient services across multiple medical practice locations. The position involves handling patient check-in/check-out procedures, including collection and reconciliation of payments. Verifies insurance eligibility, assesses benefits and authorization requirements, and determines patient's out-of-pocket expenses. A solid understanding of all Health Information Management (HIM) related activities is integral to the role. Duties and Responsibilities: Oversees check-in and check-out procedures for patients, including payment collection and reconciliation. Maintains and manages patient demographic and insurance information in the CS-Link system, ensuring data accuracy. Schedules and coordinates patient appointments, ensuring efficient patient flow and satisfaction. Uses in-depth knowledge of healthcare insurance and benefits to assess authorization requirements and patient's out-of-pocket expenses. Analyzes, evaluates, and resolves insurance issues by coordinating with insurance companies. Acts as liaison coordinating administrative support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll. Provides expert support in maintaining the physician master schedules and manage all changes as required, handling patient/provider correspondence as advised. Manages referrals and authorizations for various insurance types, ensuring that all patient interactions align with healthcare regulatory standards and Cedars-Sinai Medical Center's protocols. Assists in tracking, monitoring, and updating department-specific data as part of lean management processes. Assists with training and mentoring Patient Service Representatives, ensuring they are equipped to perform their duties effectively. Actively participate in departmental huddles and staff meetings, delivering presentations to improve positive and effective teamwork. Conducts patient care flow management and provide assistance in supervising CS-Link message pools. Uses detailed knowledge of the CS-Link/Epic Healthcare system to work independently and with minimal direction. Explains complex policies, procedures, or services to patients using administrative knowledge. Carries out lobby PSR role in all outpatient MDN departments. This requires learning and understanding of various EPIC functionalities, knowledge and skilled specific to the covering clinic. Adapts to the workflows and procedures of different practices. Assist with special projects or additional tasks as required by the practice manager or healthcare providers. Qualifications Education: High school diploma/GED preferred Experience: Three (3) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required. Organization With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. Company Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

Full job record

Job ID42a34a0193db9bbfbcee5540a4ee4815b5370160
Org IDba262c18-bc93-43ce-9b41-0e92a17bc240
Source ID0cf6eada-2abe-405b-a726-303c9adf8347
Board ID0cf6eada-2abe-405b-a726-303c9adf8347
Provideroracle_hcm
Provider Job Key15603
TitleSenior Patient Service Rep, PACT - Operations Float Pool
Normalized Title
Statusactive
Activeyes
Location TextBeverly Hills, CA, United States; MSO, Beverly Hills, CA, US
DepartmentCMCF 1101012 Ops - Float Pool
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionCA
CityBeverly Hills
Salary RawDescription The Senior Patient Service Representative - PACT (Float Pool) at Cedars-Sinai Medical Network is a vital role within patient services. The role is an administrative professional responsible for coordinating the daily operations of patient services across multiple medical practice locations. The position involves handling patient check-in/check-out procedures, including collection and reconciliation of payments. Verifies insurance eligibility, assesses benefits and authorization requirements, and determines patient's out-of-pocket expenses. A solid understanding of all Health Information Management (HIM) related activities is integral to the role. Duties and Responsibilities: Oversees check-in and check-out procedures for patients, including payment collection and reconciliation. Maintains and manages patient demographic and insurance information in the CS-Link system, ensuring data accuracy. Schedules and coordinates patient appointments, ensuring efficient patient flow and satisfaction. Uses in-depth knowledge of healthcare insurance and benefits to assess authorization requirements and patient's out-of-pocket expenses. Analyzes, evaluates, and resolves insurance issues by coordinating with insurance companies. Acts as liaison coordinating administrative support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll. Provides expert support in maintaining the physician master schedules and manage all changes as required, handling patient/provider correspondence as advised. Manages referrals and authorizations for various insurance types, ensuring that all patient interactions align with healthcare regulatory standards and Cedars-Sinai Medical Center's protocols. Assists in tracking, monitoring, and updating department-specific data as part of lean management processes. Assists with training and mentoring Patient Service Representatives, ensuring they are equipped to perform their duties effectively. Actively participate in departmental huddles and staff meetings, delivering presentations to improve positive and effective teamwork. Conducts patient care flow management and provide assistance in supervising CS-Link message pools. Uses detailed knowledge of the CS-Link/Epic Healthcare system to work independently and with minimal direction. Explains complex policies, procedures, or services to patients using administrative knowledge. Carries out lobby PSR role in all outpatient MDN departments. This requires learning and understanding of various EPIC functionalities, knowledge and skilled specific to the covering clinic. Adapts to the workflows and procedures of different practices. Assist with special projects or additional tasks as required by the practice manager or healthcare providers. Qualifications Education: High school diploma/GED preferred Experience: Three (3) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required. Organization With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. Company Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://hdkk.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/15603
Apply URLhttps://hdkk.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/15603
First Seen At2026-05-31 17:56:48Z
Last Seen At2026-06-06 19:06:32Z
Last Checked At2026-06-06 19:06:32Z
Last Changed At2026-05-31 17:56:48Z
Inactive At
Source Posted At2026-03-06 23:44:52Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdkk.fa.us6.oraclecloud.com|CX_2001/date=2026-06-06/2026-06-06T19-05-35-433Z-9588f25b1fd282830ae976623bc5a1f840a94c0624e6e3e5a014a99dfabfdee8.json
Event Fields
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Parsed Structured
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Extensions
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