Program Manager - Digital Trust Hub

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    "ShortDescriptionStr": "The Program Manager, Digital Trust Hub serves as the primary lead for the Allegheny Intermediate Unit’s Digital Trust Hub, a membership-based program that provides student data privacy, cybersecurity, vendor assessment, data governance, and advocacy services to school districts across the region and beyond. This role is responsible for the day-to-day coordination, strategic growth, and continuous improvement of the Digital Trust Hub, expanding both the portfolio of services offered and the number of participating districts. \nThe Program Manager acts as a trusted advisor to member district leaders on matters related to digital trust, facilitating access to tools, resources, and expertise that help districts protect student data, strengthen their cybersecurity posture, and make informed decisions about educational technology.\n",
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    "ExternalDescriptionStr": "<p><span style=\"font-family:'arial' , sans-serif;font-size:12pt\"><strong>Duties and Responsibilities:</strong>   </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Program Leadership and Coordination </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Lead the overall coordination and daily operations of the Digital Trust Hub, ensuring consistent, high-quality service delivery across all five pillars: Data Privacy, Cybersecurity, Vendor Assessment, Data Governance, and Advocacy. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Serve as the primary point of contact for Digital Trust Hub member districts, managing onboarding, communications, and ongoing support. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Develop and maintain the annual program calendar, including quarterly cybersecurity and policy briefs, professional learning sessions, and member communications. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Coordinate the delivery of core member services including access to the 1EdTech Trusted Apps Dashboard, PA Student Data Privacy Alliance membership, cybersecurity facilitation. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Lead the coordination and continuous development of ElevateED: Empowered Employee Training, the AIU's internal professional learning program delivered by the Technology Services Department to AIU staff. ElevateED provides free, customized training sessions, offered both in-person and virtually, that help employees get the most out of their workplace tools and increase their day-to-day efficiency. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Growth and Strategic Development </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Develop and execute strategies to grow Digital Trust Hub membership among districts and schools statewide. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Identify, evaluate, and recommend new services and program enhancements based on member feedback, emerging threats, and industry best practices. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Build and maintain relationships with district technology leaders, administrators, and other stakeholders to understand evolving needs and promote program value. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Create and deliver presentations, marketing materials, and informational resources to prospective and current member districts. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Represent the Digital Trust Hub at conferences, regional events, and professional associations (e.g., PETE&amp;C, CoSN, 1EdTech). </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Data Privacy and Vendor Assessment </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Manage and continuously improve the application vetting process using the AIU rubric and 1EdTech Trusted Applications Manager System (TAMS). </span></li><li><span style=\"font-family:'arial' , sans-serif\">Coordinate vendor assessments for member districts, evaluating edtech tools for safety, security, and regulatory compliance (FERPA, COPPA, PA Act 76). </span></li><li><span style=\"font-family:'arial' , sans-serif\">Maintain the curated library of vetted applications and shared vendor agreement templates. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Stay current with federal and state student data privacy legislation and provide guidance to member districts on compliance requirements. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Cybersecurity Services </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Coordinate cybersecurity consultations and support for member districts, including Protective DNS implementation, email security compliance (DMARC, SPF, DKIM), and free Managed DNS services. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Facilitate professional learning opportunities in partnership with MS-ISAC and other cybersecurity organizations. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Develop and distribute educational materials, security awareness resources, and quarterly cybersecurity briefs for district staff. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Support incident awareness by coordinating relevant threat intelligence and advisories to member districts. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Data Governance and Advocacy </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Provide guidance and resources to member districts on data governance frameworks, policies, and best practices. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Coordinate advocacy efforts promoting student-focused data policies at the local, state, and federal levels. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Engage with legislative and regulatory bodies on behalf of member districts regarding student data privacy and cybersecurity issues. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Facilitate collaborative working groups among member districts to share knowledge, resources, and governance strategies. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Administration and Reporting </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Manage program membership records, including enrollment, invoicing coordination, and renewal tracking. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Track and report on program metrics, membership growth, service utilization, and member satisfaction. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Prepare program status reports and updates for AIU leadership. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Manage program budget and resources in coordination with the supervising director. </span></li></ul><p><span style=\"font-family:'arial' , sans-serif;font-size:12pt\"><strong>Qualifications:</strong></span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Education</strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Bachelor’s degree in Information Technology, Education Technology, Cybersecurity, Public Administration, or a related field, required. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Master’s degree in a related field, preferred.</span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Experience</strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Minimum of 3 years of experience in educational technology, data privacy, cybersecurity, or program coordination within a K–12 or intermediate unit environment. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Demonstrated experience managing or coordinating multi-district programs, partnerships, or shared services, preferred.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Experience with edtech vendor assessment processes and application vetting frameworks, preferred.</span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Knowledge, Skills, and Abilities</strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Working knowledge of student data privacy regulations (FERPA, COPPA) and cybersecurity fundamentals. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Strong communication and presentation skills with the ability to translate technical concepts for non-technical audiences. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Ability to build and maintain positive relationships with diverse stakeholders including district administrators, technology directors, and vendors. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Strong organizational skills with the ability to manage multiple concurrent projects and priorities. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Proficiency with productivity tools (Microsoft 365, Google Workspace) and familiarity with educational technology platforms. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Experience with edtech vendor assessment processes and application vetting frameworks, preferred.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Familiarity with 1EdTech standard &amp; Trusted Applications Manager System (TAMS), preferred. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Knowledge of DNS security, email authentication protocols (DMARC, SPF, DKIM), and cybersecurity frameworks (NIST, CIS Controls), preferred. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Experience with grant writing or program funding development, preferred. </span></li><li><span style=\"font-family:'arial' , sans-serif\">Proficiency with CRM tools (Salesforce, preferred). </span></li><li><span style=\"font-family:'arial' , sans-serif\">Involvement in professional organizations such as CoSN, PAECT, ISTE, or 1EdTech, preferred.</span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Additional Requirements:</strong>   </span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Current Act 114, Act 34, Act 151 and NSOR Clearances required prior to an offer (Must be dated within 1 year of hire date).</span></li><li><span style=\"font-family:'arial' , sans-serif\">School Personnel Health Record (Form H511.340) must be completed and received by Human Resources prior to hire date.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Valid driver's license.</span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Working Conditions:</strong> This position may involve standing, walking, and active engagement throughout the day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular regional travel to member district sites, conferences, and professional events. Occasional evening or weekend work for conferences or events may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Sitting for extended period of time</span></li><li><span style=\"font-family:'arial' , sans-serif\">Lifting, carrying, pushing, pulling 25 pounds</span></li><li><span style=\"font-family:'arial' , sans-serif\">Ability to kneel, crouch, bend and reach to retrieve and handle teaching materials and supplies</span></li><li><span style=\"font-family:'arial' , sans-serif\">Moving fingers and hands in a repetitive manner</span></li><li><span style=\"font-family:'arial' , sans-serif\">Ability to speak clearly and distinctly when communicating with limited English speaking customers</span></li><li><span style=\"font-family:'arial' , sans-serif\">Hearing clearly</span></li><li><span style=\"font-family:'arial' , sans-serif\">Adequate vision to perform duties</span></li></ul><p><span style=\"font-family:'arial' , sans-serif\">The information contained in this job description is for compliance with Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position.  Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Disclaimer:</strong> The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Reports To:</strong> Assistant Director, Technology Services</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Department: </strong>Technology Services</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Position Schedule: </strong>260-day</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Salary:</strong> Grade 16</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Benefits: </strong>Act 93<strong> </strong>Professional Support Benefits and Compensation</span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>To Apply:</strong> Create an on-line application and upload a cover letter, resume, clearances, and transcripts at the AIU Career Site.</span></p><p><span style=\"font-family:'arial' , sans-serif\">Please send any questions to: </span><a href=\"mailto:[email protected]\"><span style=\"font-family:'arial' , sans-serif\">[email protected]</span></a></p><p><span style=\"font-family:'arial' , sans-serif\">The Allegheny Intermediate Unit is an equal opportunity education institution and will not discriminate on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, age, handicap, or limited English proficiency in its educational programs, services, facilities, activities or employment practices as required by Title IX of the 1972 Educational Amendments, Title VI and Title VII of the Civil Rights Act of 1964, as amended, Section 504 Regulations of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1975, Section 204 Regulations of the 1984 Carl D. Perkins Act, the Americans with Disabilities Act, or any other applicable federal or state statute.</span></p>",
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