Experienced Veterinary Receptionist

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  "last_changed_at": "2026-06-17T10:42:13.269Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Lewisville, North Carolina, Lewisville, North Carolina",
    "city": "Lewisville",
    "region": "NC",
    "country": "United States",
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    "confidence": 0.8
  },
  "salary_max": 18,
  "salary_min": 12,
  "inferred_at": "2026-06-19T10:54:20.695Z",
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    "language": "en",
    "location": {
      "raw": "Lewisville, North Carolina, Lewisville, North Carolina",
      "city": "Lewisville",
      "region": "NC",
      "country": "United States",
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    "countries": [
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
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{}

{
  "id": "527611",
  "job": {
    "id": "532912",
    "division": null,
    "department": {
      "id": "18957",
      "name": "Receptionists"
    },
    "requisition_id": "PIN-4983",
    "structure_custom_group_one": {
      "id": "2951",
      "name": "Animal Hospital of Lewisville",
      "title": "Clinic"
    }
  },
  "url": "https://innovetivepetcare.pinpointhq.com/en/postings/d11d5df9-8c56-4edc-aa60-a8d777c603ec",
  "path": "/en/postings/d11d5df9-8c56-4edc-aa60-a8d777c603ec",
  "title": "Experienced Veterinary Receptionist",
  "benefits": "<div><!--block-->We believe great veterinary medicine starts with investing in great people.</div><h2><!--block--><strong>Full-Time Team Members Receive</strong></h2><ul><li><!--block--><strong>Competitive pay based on experience</strong></li><li><!--block--><strong>Medical, dental, and vision insurance</strong></li><li><!--block--><strong>401(k) with company match</strong></li><li><!--block--><strong>Paid Time Off (PTO)</strong></li><li><!--block--><strong>Paid holidays</strong></li><li><!--block--><strong>Employee pet care discounts</strong></li><li><!--block--><strong>Continuing Education and professional development opportunities</strong></li><li><!--block--><strong>Career growth and advancement opportunities</strong></li><li><!--block--><strong>Flexible scheduling</strong></li></ul><h2><!--block--><strong>Part-Time Team Members Receive</strong></h2><ul><li><!--block--><strong>Competitive hourly pay</strong></li><li><!--block--><strong>Flexible scheduling</strong></li><li><!--block--><strong>Employee pet care discounts</strong></li><li><!--block-->&nbsp;Opportunities for future full-time growth, if desired&nbsp;</li></ul><h2><!--block--><strong>Join a Team That Values Exceptional Client Care</strong></h2><div><!--block-->If you're an experienced veterinary receptionist who enjoys helping people, supporting quality veterinary medicine, and creating outstanding client experiences, we'd love to meet you.<br><br></div><div><!--block--><strong>Apply today to join the Animal Hospital of Lewisville team and continue building your career in veterinary medicine.</strong></div>",
  "location": {
    "id": "9067",
    "city": "Lewisville",
    "name": "Lewisville, North Carolina",
    "province": "North Carolina",
    "postal_code": "27023"
  },
  "deadline_at": null,
  "description": "<div><!--block-->Are you an <strong>experienced Veterinary Receptionist, Veterinary Client Service Representative (CSR), or Veterinary Customer Care Professional</strong> who thrives in a fast-paced veterinary environment and enjoys building meaningful relationships with pet owners?<br><br></div><div><!--block--><strong>Animal Hospital of Lewisville</strong> is seeking an experienced, compassionate, and highly organized Veterinary Receptionist to join our growing team. This position plays a critical role in creating an exceptional client experience while supporting the daily operations of our hospital.</div><h3><!--block--><strong>Please Note: This is NOT an entry-level position.</strong></h3><div><!--block-->We are seeking an individual with previous veterinary reception, veterinary customer service, or veterinary hospital experience who can confidently manage client interactions, appointment scheduling, patient records, and front-desk operations with professionalism, empathy, and efficiency.<br><br></div><div><!--block-->The ideal candidate understands that veterinary reception is much more than answering phones—it is helping guide clients through some of the most important and emotional moments in their pets' lives.</div><div><!--block--><br>At Animal Hospital of Lewisville, we believe exceptional veterinary medicine begins with exceptional client service.<br><br></div><div><!--block-->Our reception team serves as the first and last impression of the hospital, helping create a welcoming, compassionate, and supportive experience for every client who walks through our doors.<br><br></div><div><!--block-->We proudly serve pets and families throughout:</div><ul><li><!--block-->&nbsp;Lewisville&nbsp;</li><li><!--block-->&nbsp;Clemmons&nbsp;</li><li><!--block-->&nbsp;Winston-Salem&nbsp;</li><li><!--block-->&nbsp;Pfafftown&nbsp;</li><li><!--block-->&nbsp;Mocksville&nbsp;</li><li><!--block-->&nbsp;Rural Hall&nbsp;</li></ul><div><!--block-->As a growing full-service small animal hospital, we are committed to fostering a positive workplace culture where team members feel supported, respected, and empowered to grow professionally.</div>",
  "compensation": "$12.00 - $18.00 / hour",
  "reporting_to": "",
  "workplace_type": "onsite",
  "benefits_header": "What We Offer",
  "employment_type": "full_time",
  "workplace_type_text": "Onsite",
  "compensation_maximum": 18,
  "compensation_minimum": 12,
  "compensation_visible": true,
  "employment_type_text": "Full Time",
  "key_responsibilities": "<div><!--block--><strong>Client Experience &amp; Customer Service</strong></div><ul><li><!--block-->&nbsp;Greet clients and patients with warmth, professionalism, and empathy&nbsp;</li><li><!--block-->&nbsp;Create positive first impressions and deliver exceptional customer service&nbsp;</li><li><!--block-->&nbsp;Assist clients during routine visits, urgent care appointments, and emotionally sensitive situations&nbsp;</li><li><!--block-->&nbsp;Answer questions regarding hospital services, policies, and patient care recommendations&nbsp;</li><li><!--block-->&nbsp;Support client retention through relationship-focused communication&nbsp;</li></ul><div><!--block--><strong>Appointment Scheduling &amp; Hospital Coordination</strong></div><ul><li><!--block-->&nbsp;Schedule and confirm appointments efficiently&nbsp;</li><li><!--block-->&nbsp;Manage multiple phone lines while maintaining professionalism and accuracy&nbsp;</li><li><!--block-->&nbsp;Coordinate appointment flow to support hospital efficiency&nbsp;</li><li><!--block-->&nbsp;Assist with patient check-in and check-out processes&nbsp;</li><li><!--block-->&nbsp;Maintain accurate client and patient records&nbsp;</li></ul><div><!--block--><strong>Administrative &amp; Financial Responsibilities</strong></div><ul><li><!--block-->&nbsp;Process payments and maintain accurate financial records&nbsp;</li><li><!--block-->&nbsp;Prepare estimates and explain billing information as directed&nbsp;</li><li><!--block-->&nbsp;Manage medical records and documentation&nbsp;</li><li><!--block-->&nbsp;Support prescription refill requests and client communications&nbsp;</li><li><!--block-->&nbsp;Assist with daily administrative tasks and hospital organization&nbsp;</li></ul><div><!--block--><strong>Team Collaboration</strong></div><ul><li><!--block-->&nbsp;Partner closely with veterinarians, technicians, and assistants to support patient care&nbsp;</li><li><!--block-->&nbsp;Communicate effectively regarding schedule changes, client concerns, and patient needs&nbsp;</li><li><!--block-->&nbsp;Contribute to a positive, team-oriented culture&nbsp;</li></ul>",
  "compensation_currency": "USD",
  "compensation_frequency": "hour",
  "skills_knowledge_expertise": "<div><!--block-->Required Qualifications</div><ul><li><!--block--><strong>Minimum 1+ year of veterinary reception or veterinary client service experience required</strong></li><li><!--block-->&nbsp;Experience working in a veterinary hospital, animal hospital, emergency hospital, or specialty practice&nbsp;</li><li><!--block-->&nbsp;Strong customer service and communication skills&nbsp;</li><li><!--block-->&nbsp;Ability to multitask in a fast-paced environment&nbsp;</li><li><!--block-->&nbsp;Comfortable discussing estimates, invoices, and financial transactions&nbsp;</li><li><!--block-->&nbsp;Strong organizational and time-management skills&nbsp;</li><li><!--block-->&nbsp;Professional demeanor and positive attitude&nbsp;</li></ul><div><!--block-->Preferred Qualifications</div><ul><li><!--block-->&nbsp;Experience with veterinary practice management software&nbsp;</li><li><!--block-->&nbsp;Experience scheduling appointments in a veterinary setting&nbsp;</li><li><!--block-->&nbsp;Knowledge of veterinary terminology&nbsp;</li><li><!--block-->&nbsp;Familiarity with preventive care recommendations and common veterinary services&nbsp;</li><li><!--block-->&nbsp;Experience supporting busy multi-doctor practices&nbsp;</li></ul><div><!--block-->What Makes You Successful</div><div><!--block--><br>We're looking for someone who is:</div><div><!--block--><br></div><ul><li><!--block-->&nbsp;<strong>Compassionate and client-focused</strong></li><li><!--block-->&nbsp;<strong>Calm and professional under pressure</strong></li><li><!--block-->&nbsp;<strong>Highly organized and detail-oriented</strong></li><li><!--block-->&nbsp;<strong>Comfortable multitasking in a busy veterinary environment</strong></li><li><!--block-->&nbsp;<strong>An excellent communicator</strong></li><li><!--block-->&nbsp;<strong>Dependable and team-oriented</strong></li><li><!--block-->&nbsp;<strong>Passionate about helping people and their pets</strong></li></ul><div><!--block-->Veterinary Services We Provide</div><div><!--block--><br>Our team supports a wide variety of services, including:</div><ul><li><!--block--><strong>Wellness &amp; Preventive Care</strong></li><li><!--block--><strong>Vaccinations</strong></li><li><!--block--><strong>Sick Patient Visits</strong></li><li><!--block--><strong>Veterinary Surgery</strong></li><li><!--block--><strong>Dental Procedures</strong></li><li><!--block--><strong>Digital Radiography (X-Ray)</strong></li><li><!--block--><strong>Ultrasound &amp; Diagnostics</strong></li><li><!--block--><strong>Dermatology &amp; Allergy Care</strong></li><li><!--block--><strong>Laser Therapy</strong></li><li><!--block--><strong>Urgent Care Services</strong></li></ul><div><!--block--><strong>Schedule &amp; Work Environment</strong></div><ul><li><!--block--><strong>Full-Time and Part-Time Opportunities Available</strong></li><li><!--block-->&nbsp;Flexible scheduling options&nbsp;</li><li><!--block-->&nbsp;Rotating Saturdays shared fairly among the team&nbsp;</li><li><!--block-->&nbsp;Collaborative and supportive hospital culture&nbsp;</li><li><!--block-->&nbsp;Fast-paced, growing small animal practice</li></ul><div><!--block--><strong>Physical Requirements &amp; Work Environment</strong></div><div><!--block--><br>This position requires the ability to:</div><ul><li><!--block--><strong>Sit, stand, walk, bend, and move throughout the hospital during the workday</strong></li><li><!--block--><strong>Lift and carry up to 25 pounds as needed</strong></li><li><!--block--><strong>Use computers, phones, and office equipment for extended periods</strong></li><li><!--block--><strong>Communicate effectively with clients, team members, and vendors</strong></li><li><!--block--><strong>Manage multiple priorities while maintaining professionalism and accuracy</strong></li><li><!--block--><strong>Navigate a fast-paced veterinary environment with frequent interruptions</strong></li></ul><div><!--block--><strong>Work Environment</strong></div><div><!--block--><br>Team members should be comfortable working in an environment that may include exposure to:</div><ul><li><!--block--><strong>Animal dander, fur, saliva, urine, feces, and other bodily fluids</strong></li><li><!--block--><strong>Cleaning agents, disinfectants, and veterinary-specific chemicals</strong></li><li><!--block--><strong>Barking dogs, vocalizing animals, and other hospital-related noise</strong></li><li><!--block--><strong>Emotionally sensitive situations involving ill, injured, or end-of-life patients</strong></li><li><!--block--><strong>Fast-paced client interactions and changing daily priorities</strong></li></ul><div><!--block-->Team members are expected to follow all hospital safety protocols and contribute to a safe, respectful, and professional work environment.</div>",
  "key_responsibilities_header": "What You'll Do",
  "skills_knowledge_expertise_header": "What We're Looking For"
}