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Customer Success Engineer_Austin/Denver

Agora Lab Inc. · Denver, CO, United States · Hybrid · Active · $54,628–$67,751 / year · Rippling ATS

Job facts

FieldValue
CompanyAgora Lab Inc.
TitleCustomer Success Engineer_Austin/Denver
Normalized title-
Department / teamCustomer Success
LocationDenver, CO, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$54,628–$67,751 / year
Statusactive
ATS providerRippling ATS
Posted / first seen2026-03-30 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Agora Lab Inc..Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Denver.Open
Department jobsActive postings in Customer Success.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAgora Lab Inc.
Source6a31363c-def7-4591-883d-8d0b48bd5b04
ATS providerRippling ATS

Description

company role Customer Support Engineer, Developer Support | Real-Time Communication | AI (Voice/Conversational) We’re hiring a Customer Support Engineer (CSE) who thrives at the intersection of real-time communication and AI (Voice AI, Conversational AI) . This isn’t traditional support—you’ll work directly with developers to troubleshoot issues, guide integrations, and design solutions, while also engaging with the broader developer community Key Responsibilities Customer Support & Solutions Support SDK integrations (RTC, Signaling, Cloud Recording, Conversational AI) Troubleshoot audio/video, network, and platform issues Analyze logs, reproduce issues, and identify root causes Provide integration guidance and best practices Escalate and track issues with engineering Act as the voice of the customer (feedback, feature requests) Developer Engagement Participate in developer communities (meetups, events, workshops) Support technical sessions and share AI + RTC best practices Bridge feedback between developers and internal teams Profile Strong interest in AI/LLMs and real-time technologies Hands-on troubleshooting and debugging skills Clear communicator with a developer-first mindset Comfortable engaging both 1:1 and in community settings Join us! Work at the forefront of Real-Time Engagement + AI Build with and for developers High-impact role in a fast-moving, global environment

Full job record

Job ID423f1cb600b1a8b42b3ba0f7fd2ed94c2cd98a7b
Org ID18e49b01-6c83-4f33-9169-e1c52ad8ed0a
Source ID6a31363c-def7-4591-883d-8d0b48bd5b04
Board ID6a31363c-def7-4591-883d-8d0b48bd5b04
Providerrippling
Provider Job Keyf017aa29-78ec-406c-9b69-6d14ba861ff8
TitleCustomer Success Engineer_Austin/Denver
Normalized Title
Statusactive
Activeyes
Location TextDenver, CO, United States
DepartmentCustomer Success
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionCO
CityDenver
Salary RawUSD 54628-67751 YEAR
Salary Min54,628
Salary Max67,751
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://ats.rippling.com/agora/jobs/f017aa29-78ec-406c-9b69-6d14ba861ff8
Apply URLhttps://ats.rippling.com/agora/jobs/f017aa29-78ec-406c-9b69-6d14ba861ff8
First Seen At2026-05-29 07:12:37Z
Last Seen At2026-06-06 20:38:48Z
Last Checked At2026-06-06 20:38:48Z
Last Changed At2026-06-06 20:38:48Z
Inactive At
Source Posted At2026-03-30 16:55:47Z
Source Updated At
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Event Fields
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Parsed Structured
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}
Extensions
{}
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